Customer Ratings & Reviews
- Model:
- B2041J21-1
- SKU:
- 6377818
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the PowerPort Atom PD 4's USB-C ports and multiple ports for charging various devices simultaneously. However, some customers find the charger to be large and expensive, with concerns also raised regarding its tendency to get warm during use and occasional durability issues. A few users also noted the charger's weight as a potential drawback. Overall, opinions are mixed, highlighting both the convenience and some limitations of this charging station.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Durability
Died, power led doesn't light up
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually love Anker products, but had one of these die on me, and by the time I realized, it appears I am just outside the warranty.
No, I would not recommend this to a friend - Cons mentioned:Durability
Unreliable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product a little over a year ago. The USB C would only work intermittently. It would be plugged in to my computer and I would find out my battery was drained. Often I would discover it because my Zoom would stop working or a low battery signal would go on. Then, just a year after having it, it went out completely. When I plug it in there is no juice. Not sure if my problem is random or common, but in my case this product was more hassle than it was worth.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Durability
Pretty good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working randomly after almost a year, was plugged in and supplying power at the time. Worked great until then
I would recommend this to a friend - Pros mentioned:Charging speedCons mentioned:Durability
High hopes but Doesn’t seem Reliable…
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having paid over $100 I expected more reliability. I bought two. One was a lemon… couldn’t charge a MacBook Air & IPad Air & Watch and Beats headphone simultaneously… Anker support was good but the replacement flaked out too. Waiting for a “replacement”… My other Anker charged a MacBook Pro 13” & iPhone 13 mini & iPad Pro 2nd gen & AirPods fine. I’m looking to get the Belkin boost charge pro 4-port instead to hopefully get more reliability
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- If that port works when using another cable
- If the port works fine with another device
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Durability
Worked great and then last night died.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great and then last night died. Bought 18 months ago. My two older ones from 2018 still work no issue
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Durability
Doesn’t work.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cords were not compatible with my Apple products and the whole thing stopped working after a couple 2 months.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
This charger comes with one USB-C to USB cable, which is not compatible with Apple devices. Thanks for your understanding.
Regarding the charging issue, please try the following steps to see if the issue persists:
1. Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
2. Try another cable and a different outlet.
3. Try charging a different device.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Durability
Just don’t
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great while it lasted. Received as a Christmas present last year and as of today it no longer works.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!