Customer Ratings & Reviews
- Model:
- A2038J21-1
- SKU:
- 6482800
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the Powerport III Nano Pro Duo for its impressive charging speed and overall performance. Its compact size and USB-C compatibility are also well-received features. While some users find it slightly heavier than expected and would prefer foldable prongs, the charger generally maintains a cool temperature during operation.
This summary was generated by AI based on customer reviews.
OK, when the contacts make contact
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this, but sometimes it doesn’t charge. It’s not the cable, because I’ve changed that out. It’s as if the contacts inside aren’t tight enough, or loose, I’m just not sure. I have to change ports, or jiggle the cable, and I always have to check the item I’m charging or I’ll come back later and it hasn’t charged.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!