Customer Ratings & Reviews
- Model:
- B2017J23-1
- SKU:
- 6377807
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the PowerPort PD 30W Bundle's compact size and durable build quality, frequently praising its ability to fast charge their devices. While some customers found the price to be a bit high, many appreciated the charger's performance and the included USB-C cable. The charger's tendency to generate heat was not a significant concern for most users.
This summary was generated by AI based on customer reviews.
Worked as intended
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product work how it was supposed to. No problems
I would recommend this to a friend- Cons mentioned:Price
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give negative stars, I would. I am completely disappointed in this expensive product. I would rather pay for a group of extremely cheap chargers than to spend another 50. I see these review emails come up all the time and I couldn't be bothered but this irritated me to the point of writing this review. I have to angle the wire to a 39.24 degree angle and twist it into a parabola bell curve to the 3rd power in order for it to charge right.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker cable
-Try the Anker cable with another device and charger to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Wrong item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sent me the wrong one, it might work great but I don't have an iPhone with lightning cable
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Not fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a speed charger. Takes almost 3 hours to charge a phone. Long cord tho.
No, I would not recommend this to a friendSave your money and buy something else.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 90 days. Ive had better luck with no-name chargers. Thought this would be a quality investments only to have it start having connection issues within just 3 months. (When plugged in the iPad now constantly acts like it's being plugged/unplugged)
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Doesn’t work and negatively impacted my laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger didn’t work as expected from the moment I took it out of the package. It doesn’t charge my laptop beyond 4% so it has to be consistently plugged in to have power. After 2 days of use, my laptop is now experiencing several functionality issues. For example, I can’t have more than one application open at a time. I’m really hoping this is due to the charge level and not permanent damage caused by the charger. I cannot return since I no longer have the original packaging so I’m out the cost of the charger and potentially laptop repairs.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for letting us know about your situation. Anker values every single opinion from our customers. I truly understand your disappointment. We sincerely apologize for any inconvenience really hope to make it right for you.
The max output of this wall charger is 30W. So it might not charge your laptop. You can check if the input of your laptop is above 30W. If so, you need to use a different wall charger that has a larger output. Very sorry to learn about the issue with your laptop. May I know the issue is fixed?
All of our products come with a hassle-free 18-month warranty. Please feel free to contact us via support@anker.com. We're more than happy to assist you further. Have a good day!
AnkerDirect Customer Service Team
Apple charger
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need another one the cord is damaged from using it and bending near the plug already and the electrical tape won’t hold it together any more
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for contacting us about this. Please email our customer support team so that we can look into this further with you: [email protected].
NO GOOD!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage! Doesn't last long at all. cable cracks soon after purchase.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Did not fast charge device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The manual mentioned appx 4 hrs to charge a 20,000 mah usb-c power bank but it took 9 hrs instead.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
The max output of this item is 30W, and it supports Power Delivery charging technology. It can fast charge a power bank if the power bank support Power Delivery. May I know the model of your power bank? Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work after three weeks And Best Buy won’t exchange since it’s past 14 day’s
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1. Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
2. Try another cable and a different outlet.
3. Try charging a different device.
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!