Customer Ratings & Reviews
- Model:
- B2322J21-1
- |
- SKU:
- 6377810
Customer reviews
Rating 4.7 out of 5 stars with 1014 reviews
(1,014 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the PowerPort PD 60W GaN Fast Charger's fast charging speed and overall excellent performance. Many appreciate its convenient size and portability, as well as its compatibility and inclusion of both USB and USB-C ports. A few customers noted that the charger does not heat up like other chargers.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
I wouldn't get it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am big fan of Anker's other products but this one falls short. This charger works but it slow. I got it because it was the only one I could find in-person. But I would not get this if I didn't have to.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 2 out of 5 stars
Got something better at lower price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brick is bulky and awkward. It’s heavy enough that it tends to fall out of outlets and it’s just not powerful enough to efficiently charge my device.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 2 out of 5 stars
not for laptops
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine but is way too slow for a laptop even though the person who sold it to me told me it would work with my laptop
I would recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 3 out of 5 stars
Good brick, poor cord.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charged well, cord was flimsy and did not last although brick did.
I would recommend this to a friendRated 2 out of 5 stars
Stopped working after 2 weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my laptop and worked great for 2 weeks then stopped. Power was going tocthe unit but it would not charge my laptop.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 2 out of 5 stars
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great charger at all. Bought it when I was traveling but have already replaced it
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 2 out of 5 stars
did not work well with computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has not worked well for charging a macbook air, despite the wattage, so I was disappointed. Seemed to work for a few weeks. Got it because they were out of Apple power supplies.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
Exactly what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed recommendation by Best Buy employee and very happy with the purchase.
I would recommend this to a friendRated 2 out of 5 stars
Does not super fast charge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not support super fast charging on Note20 Ultra. Anker is usually good but honestly just check Amazon for another 100W multi port charger for the same price
I would recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- What is the make and model of the device you are trying to charge?
- What happens when trying another cable and a different outlet?
- How long it takes to charge the device from empty to full?
- How much slower is the Anker charger compared to the original charger your product came with?
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and very convenient. Can plug in anywhere you want.
I would recommend this to a friendRated 5 out of 5 stars
Happy with it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More robust cable on this unit than what came with my laptop.
I would recommend this to a friendRated 5 out of 5 stars
Good power
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. A dependable power source for computer and phone.
I would recommend this to a friendRated 1 out of 5 stars
No need for store clerks anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You store has become on of the worst to shop in. Not only did your store employees act like they didn’t see people needing help they disappeared without a word. I use to think that store getting more technological and getting rid of workers were bad, but if you invested in technology similar to Amazon stores with no clears available it would do your franchises better in future because the only thing worst that no service is bad service
I would recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Heat
Rated 1 out of 5 stars
Save your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible charger because it gets extremely hot and doesn't charge at all. DO NOT BUY!!! Absolute waste of money.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well. I decided to try this based on the good reviews. When I plug it in to my MacBook Air using the USB-C port, it doesn't charge at all 90% of the time. Once in awhile it will work. It only works using the USB-A port. I tried different devices, different cables, etc. The problem clearly is the USB-C port of the charging block.
No, I would not recommend this to a friendBrand response from Anker Team
Posted ."Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
To get to the bottom of the issue, please let us know the following:
- If the USB-C port works when using another cable
- If the USB-C port works fine with another device
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!"
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awesome purchase, im glad that i got it, it came in very handy
I would recommend this to a friend Rated 5 out of 5 stars
Good product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product over all. Like the multiple ports it has.
I would recommend this to a friendRated 1 out of 5 stars
Not good for Lenovo yoga
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure that this is a good product, but it is not good for Lenova yoga. I was told by the staff at Best Buy that this would work for my laptop. It caused the power surge on my new computer. Luckily geek squad checked out my laptop and said it was OK.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 2 out of 5 stars
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges my samsung laptop but my dell shows its not strong enougg
I would recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 2 out of 5 stars
Too Little
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger does not provide enough power to properly power a laptop
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
Kindly note that the maximum power from the USB C port is 45W. If your laptop requires more, it might be unable to work well with this charger.
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973 if you need further assistance anytime.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!




