Customer Ratings & Reviews
- Model:
- B2571J21-1
- SKU:
- 6375637
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the PowerWave 10W Qi Certified Wireless Charging Pad's ease of use, compatibility with various devices, and excellent value for its price. Many appreciate its compact size and sleek design. A small number of users mention challenges with precise phone placement for optimal charging. Overall, the positive feedback on ease of use and compatibility outweighs the concerns about placement.
This summary was generated by AI based on customer reviews.
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes forever to charge my note 10+,should have spent a couple more $ an went with Samsung brand.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for letting us know about your situation. We sincerely apologize for any inconvenience and we really hope to make it right for you.
Please simply try this charger with another outlet to see if it helps. We would like to send you a replacement once you confirm the item is faulty.
All of our products come with a hassle-free 18 months warranty. Please feel free to contact us via [email protected] or call us at +1 (800) 988 7973. We're more than happy to assist you further.
- Pros mentioned:Compatibility, Ease of use
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my husband and I to charge our phones at night. Very simple. Does its job. We have head it with us for 4.5 years now. We had iphones and now samsung folds and its still great.
I would recommend this to a friend Phone case a problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this wireless charger with high hopes. Unfortunately if there is a case on your phone it won’t work. In very small print in the directions this problem is noted but nothing is noted on the box. Had there been we would not have wasted our time purchasing this product only to have to return it to the store.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for your feedback! A case can be on your phone, but there are definitely some cases that can't be used (if they're too thick, or have a material that the wireless charger can't charge through).
Slow charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to charge my Samsung s10 phone and charge a watch at the same time. First of all it doesn't work when charging a watch like the salesman said it would and secondly it took way to long to charge my phone
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for bringing this to our attention. We want to troubleshoot this with you. Could you send an email to [email protected]?
Slow charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 5 & a half hours to fully charge my galaxy note 10 plus. If it was half way it would take up to 3 hours. Dont recommend. For that price it is not worth it, charging one device or two still took forever.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Hi Yeyin,
Thank you so much for sharing your experience. We're sorry this item is not able to meet your needs!
Since the wireless coil of the wireless pad is in the center, it is highly recommended to place the phone centrally on the wireless pad to ensure a better charging performance.
If those steps don't help, please reach out to us for further assistance. You can call us at 800-988-7973 Mon-Fri 9AM-5PM (PT)
Not for Android apparently
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recognize a Motorola android cell phone. Indicator flashed instead of remaining steady. Manual said flashing indicator means device is not recognized.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If your Motorola device supports Qi-wireless charging, please simply try the following steps to see if the issue persists. 1. Try a different wall charger/cable; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging.
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
does not perform as advertised
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an i phone 8 and a Galaxy s50 (android based) . It is not working effectively with cases on (which is what it was advertised as "case friendly"
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for writing. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Please confirm if you mean Galaxy A50s. If yes, this model doesn’t support Qi wireless charging. S it can’t be charged by this item.
Since thick cases or cases with metal in them interfere with charging, if the thickness of the protective case is more than 0.5mm, then your device can’t be charged either.
Please reach out to us via [email protected] or call us at +1 (800) 988 7973 to help ensure you're 100% satisfied.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Very slow charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From 2% to 100% 2 hours and 40 minutes without using it... with cable it took 1 hour and 25 min I have a Samsung s10+
No, I would not recommend this to a friendBrand response from Anker Team
Posted .The PowerWave will definitely charge your phone slower than a corded charger most of the time. This is because of the efficiency of a cable vs sending power wirelessly. Wireless chargers are meant for convinience, but if you want a fast charge right away, wireless charging isn't what you're looking for at this moment.
Great look
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will only charge my Samsung S9+ it will not charge any of my other Samsung devices
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for bringing this to our attention. It's possible that your other Samsung devices do not have Qi technology, which is usually why this would not charge a device. Contact us so that we can look further into this with you: [email protected].
Charging pad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work with my iPhone poor quality and not compatible
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need! If possible, please try the following steps to see if the issue persists: 1. Try a different wall charger/cable; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent customer service ! love my product comes in handy when guests are in the house
I would recommend this to a friend