Customer Ratings & Reviews
- Model:
- B2575J11-1
- |
- SKU:
- 6415326
Customer reviews
Rating 4.6 out of 5 stars with 739 reviews
(739 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the PowerWave 4-in-1 Charging Station's ease of use and compatibility with Apple products. Many appreciate its compact size, quality construction, and the convenient organization it provides for their devices. The inclusion of a USB-C port for additional charging is also frequently praised. While some users noted the charging station's light brightness, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Soooo Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soooo Disappointed. The phone would hardly charge. It would charge maybe 5% in 90 minutes. Returning it tomorrow . First I thought it was the case but took phone out of case and still no difference. I wasn’t expecting to charge as fast as a straight through USB C connection, but I would like to think I could charge a phone at 30% and expect in 2-3 hours it could be fully charged. Watch and air pods charged fine but phone would barely charge to point of the product was worthless.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1. What is the model of the phone you are trying to charge?
2. Does the LED on the pad light up at all?
3. Does trying a different wall charger help?
4. Does trying a different cable help?
5. Does restarting your phone help?
6. Is your phone centered in the middle of the PowerWave?
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 2 out of 5 stars
Stopped working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great while it lasted. In less than a year, it has stopped charging my iphone. My phone was upgraded a few months ago, so it's not the phone.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 2 out of 5 stars
Not good for watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry did not work with my Galaxy watch i return item
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 2 out of 5 stars
AbitDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed. If my Air pod case is in a cover, they do not fit on the charging base and the 4 th outlet really isn’t functional. Everything else works well.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1. Please note only wireless-enabled devices will work with this device.
2. Are you using the wall charger that came with the PowerWave?
3. Does the LED on the pad light up at all?
4. Des the included wall charger work with other devices?
5. Does trying a different wall charger cause the LED on the PowerWave to light up?
6. Does trying a different cable help?
7. Does removing your device case help? Please note thick cases or cases with metal in them interfere with charging.
8. Does restarting your devicecover?
9. Is your phone centered in the middle of the PowerWave?
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
Charger
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, just as stated. Very light weight and compact.
I would recommend this to a friendRated 5 out of 5 stars
Bsb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 most amazing best charger I’ve ever seen holy moly
I would recommend this to a friendRated 2 out of 5 stars
Over heats my iPhone 12 pro max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Design is great but it is causing my Iphone 12 pro max to get too hot and the light on the anker device begins to blink. Will return!
I would recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1.What happens when using a different wall charger and another cable with the wireless pad?
2.Does your phone have a phone case on it? If so, please take it off to see whether it helps.
3.What happens when you restart your phone, unplug the wireless charger, and plug it back somewhere else?
4.If the issuer persists when you charge your phone with the original adapter?
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. Only used it once and my iPhone 12 Pro Max got soooo hot. I read that it was compatible but clearly it was not. I adjusted and readjusted but it never charged the AirPods either.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Apple Fast Wireless Charging
Fast wireless charging for iPhone 11/11 Pro/X/XR/XS/XS Max / 8/8 plus up to 7.5W.
We don't recommend customers use it to charge iPhone12 series phones, because of the magnets in the phone, it is easy to report FOD and difficult to align.
If possible, please try the following steps to see if the issue persists:
1. Is your phone centered in the middle of the PowerWave?
2. Are you using the wall charger that came with the PowerWave?
3. Does the LED on the pad light up at all?
4. Des the included wall charger work with other devices?
5. Does trying a different wall charger cause the LED on the PowerWave to light up?
6. Does trying a different cable help?
7. Does removing your phone case help? Please note thick cases or cases with metal in them interfere with charging.
8. Does restarting your phone help?
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 2 out of 5 stars
Slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So slow would not buy again . It does charge several things is all the good I could say
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 2 out of 5 stars
Stopped Working/Charging
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing, it stopped working approximately 5 months after purchasing.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Power cable damaged - no option to replace
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4-1 charging station no longer works after three months of use because power cable was damaged. They offer no option to replace the power cable. Just buy an entirely new product. Horrible company, horrible foresight for malfunctions. Do not recommend.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Not reliable for charging.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful device shouldn’t included better MagSafe connection for the watch and had that for the phone which it doesn’t. Half the time I wake up and my devices aren’t charging. I’d return this but I missed the window what a waste.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 2 out of 5 stars
Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s OK falls off charger must make sure it on move off easily
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Please place the wireless charging in a flat place
-Place the charging device carefully, do not move or touch the device frequently during the charging process
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Barely made it a month...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware, less than a month in and the phone charging stand portion completely does not work at all. Around the time that I got an iPhone 12 Pro and tried using this stand for it. Does the new Magsafe technology interfere? Who knows, but this was a complete waste.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. Try a different wall charger/cable; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Horrible product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible charging tree. If phone isn’t dead center - does not charge at all. Charging port for AirPods very flimsy. Garbage product. Plug is way too large. Very inconvenient.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973 if you need further assistance anytime.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy with this product. Returned within 2 days and purchased the Belkin Charger. Highly recommend that one.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects and does not charge phone when trying to charge over night
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a waste of time and money because it takes longer to charge a device on the charger as compared to the cords/cubes that come with the devices.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered December 7th. Still hasn’t been delivered - it’s January 1st. Would not recommend ordering online.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for your writing and very sorry for the inconvenience! Please know that since your order was fulfilled by Best Buy, they are solely responsible for packaging and delivery. Anker does not have a direct hand in shipping issues from products sold on Best Buy. We suggest you contact Best Buy Customer Support for further assistance.
If you have any problems with the product, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Charging station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this at Christmas and now it quit working. Best Buy will not return it and I don’t think a 100 dollar docking station should last longer. It’s just not right.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. Try a different outlet; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!




