Customer Ratings & Reviews
- Model:
- B2570J21-01
- SKU:
- 6384110
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the PowerWave+ Wireless Charging Pad with Watch Holder for its fast charging capabilities, convenience, and space-saving design. They appreciate the convenience of charging their Apple devices simultaneously without the hassle of tangled cables. However, some customers have concerns about compatibility issues, precise phone placement for charging, and the overall build quality of the product.
This summary was generated by AI based on customer reviews.
Wireless charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but not great. Need to remove the phone cover every time it needs to be put on charge and is a little annoying
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
Don't fumble with your phone case. PowerWave charges directly through protective cases up to 5 mm thick (not including cases with magnetic or metal attachments)
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it ! Charges my watch and phone great! You just have to make sure yiu have the phone in a specific place
I would recommend this to a friendNot Universal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not truly universal. This item was able to charge a Samsung phone however, it failed to have the appropriate space to insert a Samsung Galaxy watch charger. So, I was unable to use it for both a Samsung phone and watch.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Returning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really annoyed that the box and description show that you can charge the Apple Watch with this device. In the smallest print, hard to find, it tells me that there is another piece I have to purchase to be able to charge my watcb
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Wireless phone charger stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well while it worked, wireless phone charger stopped working about $ months after owning it.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Please let us know the following:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Misleading Description
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description was not clear that it does NOT include the watch chargeing cable, so bring your own or do without.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not enough space allowed for watch cord.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wire for watch does not fit. It is too long for the track provided and you can not close the back. Want to return but waited to long. Now I am stuck.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for your feedback. How long is the watch cable you are using?
Need to sit perfectly to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to sit perfectly , if you move it little It won’t charge. You will wake up with a phone not charged
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half the time my phone doesn’t charge. It will say it’s charging but I’ll wake up and it’s almost dead. Buy something else.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1. What is the model of the phone you are trying to charge? Please note only wireless-enabled devices will work with this device.
2. Is your phone centered in the middle of the PowerWave?
3. Does the LED on the pad light up at all?
4. Does restarting your phone help?
5. Does trying a different wall charger cause the LED on the PowerWave to light up?
6. Does trying a different cable help?
7. Does removing your phone case help? Please note thick cases or cases with metal in them interfere with charging.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Waste of Money, Won’t Charge With Case On
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. This extremely over priced charging pad will not charge my iPhone 11 with a basic case on it. I have to remove the case from my iPhone to charge it with this charging pad. My old charging pad, a cheap model made by the same manufacturer, charges my phone just fine. Huge waste of money and cannot even return it since I threw away the box. Most expensive charger I’ve ever purchased and total garbage.
No, I would not recommend this to a friendits ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work ok only think I do not like about it when I try to charge with my outter box case on it will not charge so I return it back to bestbuy
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for writing. We're sorry this item is not able to meet your needs!
This item is only compatible with the devices which support Qi wireless charging. All of our products come with a hassle-free 18-month warranty. In case you have any other questions, please feel free to contact us via [email protected]. We gladly assist you further. Have a good day!
Maybe I can find a better dock at Marshall’s
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine for a few weeks after that it wasn’t charging my phone sometimes. For 70 dollars this is not worth the asking price
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. Try a different wall charger/cable; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Doesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson recommended this product, but my watch will not stay on it properly. Returned the item.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. The item is not compatible with Apple Watch Series 7, if your watch is Apple Watch Series 7, it can't hold.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Works at the beginning and then stops
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So when I first got it, putting your Apple Watch charger is is just a little confusing, but afterwards your good. But for the first maybe 2 - 4 hours I used it, it was charging my iPhone X fast. But afterwards it started charging my phone slower than my actual charger. I left my phone on the charger for 20 minutes it went from 10 to 14 percent. I’m going to exchange to see if that works but if not I’m taking it back.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for writing. We're sorry this item is not able to meet your needs!
For iPhone 11, this charger supports 7.5W Fast Charge Mode. It should be a littl faster than using the original charger.
If possible, please try the following steps to see if the issue persists:
1. Does your phone have a case or metal attachments on it? If so, please take it off to see whether it helps.
2. What happens when you restart your phone and unplug the wireless charger and plug it back in somewhere else?
3.Try a different outlet, wall charger, and phone to see if the issue persists.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Anker Power Wave+
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really useful for me since my phone cannot charge without removing the case. It also was pretty complicated to assemble I also needed a second cord for travel purposes to charge my watch
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Didn't charge the phone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our daughter for Christmas. The blue charging light was on when her phone was placed on the charger, it did not charge the phone. Also, you still need the OEM circle charger from the Apple Watch for this charger. Not what we were looking for, it was returned.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Wouldnt recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt realize watch cable is not included. This has been a pain. Even if you get an apple charger for this product, it wont fast charge the Ultra. Going to go with a different product.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973 if you need further assistance anytime.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Does not work with new watch cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only has USB A port for watch. New watch comes with usb c, thankfully I had an old watch charger
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Don’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT come with an Apple Watch charger, but that is hidden in tiny font where someone would not see it. And if you have your own watch charger it must be a USB-A port, not a USB-C
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advertising would lead you to believe it will charge your watch and phone, but it only charges your phone. You have to buy another part to charge your watch. I just returned it and moved on with life.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,