Customer Ratings & Reviews
- Model:
- B2570J21-01
- SKU:
- 6384110
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the PowerWave+ Wireless Charging Pad with Watch Holder for its fast charging capabilities, convenience, and space-saving design. They appreciate the convenience of charging their Apple devices simultaneously without the hassle of tangled cables. However, some customers have concerns about compatibility issues, precise phone placement for charging, and the overall build quality of the product.
This summary was generated by AI based on customer reviews.
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken within a week. It comes with a USB-A to USB MICRO, and it shorted within a week. Aside from that it only has one wireless charging pad which is completely misleading
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Please let us know the following:
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Avoid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two of these chargers. One of the two just flat out didn’t work, the other makes a high pitched screeching noise when charging my phone. I would avoid this product.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1. What is the model of the phone you are trying to charge? Please note only wireless-enabled devices will work with this device.
2. Is your phone centered in the middle of the PowerWave?
3. Does the LED on the pad light up at all?
4. Does restarting your phone help?
5. Does trying a different wall charger cause the LED on the PowerWave to light up?
6. Does trying a different cable help?
7. Does removing your phone case help? Please note thick cases or cases with metal in them interfere with charging.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Wouldn’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these and neither one charge well. You have to make sure it’s in a certain spot for the phone and wrapped tight for the watch to charge
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
The worst charging station I’ve ever used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged everything okay for the first 30 days, after that it barely works. Will stop charging randomly. Leaving me with 20% battery on my iPhone and a dead Apple Watch going to work. For how much this cost, I’m pretty upset. It will be going in the trash.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for letting us know about this issue. Very sorry for the inconvenience! We would love to make this right for you.
Please try this item with a different wall charger, cable or outlet to see if the issue persists.
All of our products come with a hassle-free 18-month warranty. Please feel free to contact us via support@anker.com. We gladly assist you further.
Can’t charge the apple watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why spend $40-$50 on a charger that advertises a double combo charge when it doesn’t without spending more money? You shouldn’t. Skip it. Next.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Doesn't charge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried in various locations for some reason, it won't stay charged. The little blue light turns on for like 5 seconds then dies. Not happy at all.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Please let us know the following:
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Bad problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to fight with my phone to take chagrin it with my life proof case no good I had it for 3 days and I am not a person that like to return things but I did this time hate it
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Brand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not hold Apple Watch on charger. Would not charge Apple Watch. Waste of time and money. No magnet to hold watch. Cheap plastic.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
nope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't charge the watch by itself, only holds it, very misleeding
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Buyer Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own about a dozen Anker products. Overall, I really like. But this one was trash. Could not charge my iPhone nor my watch without a battle to constantly adjust to make connection. I returned and cannot recommend.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours. We hope you could reach out to us via [email protected] or call us at +1 (800) 988 7973 if you have any problems with your next purchase, we would make things right for you.
Not for Watch 5 pro.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Galaxy Watch 5 Pro. The charger is too big. Returned. Should not have appeared in Galaxy search results.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. Sorry to say that this item can only charge Apple Watches Series 1-6.
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973 if you need further assistance anytime.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to charge watch on this I had to continue using the charger alone. The phone charger only works sometimes. Make sure to check for the light to assure it is actually charging. Not worth it
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. Try a different wall charger/cable; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging.
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Waste of money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks very handy, but doesn’t charge my apple phone and will not stay connect to the Apple Watch, this was a waste of time and money, some things are to god to be true. Not even worth one star!
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. Try a different wall charger/cable; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. 3. Make sure the original cable for the watch is placed probably.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good did not charge watch would never get or recommend again
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
It’s crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never charges my phone. It shows charging, but it never charged! It’s crap! It’d be on there all night long showing the little blue light and my phone showing it’s charging yet my battery doesn’t go up
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for your writing. It's unusual for this product to be acting like this, and we'd love to make things right! If possible, please try the following steps to see if the issue persists: 1. Try a different wall charger/cable; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Watch charger not included…Overpriced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have read what was included better. It Does Not come with a watch charger. So for the price and not including a watch charger it’s way overpriced.
I would recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. The item has watch holder only.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone charger is not magnetic it’s hard to make it work
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in. Put phone on. Nothing. Repeat. Nothing. Return.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible w series 9 i dont recomended at all
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Wasted
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s disappointing at the time it takes to charge devices
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,