Customer Ratings & Reviews
- Model:
- B2570J21-01
- SKU:
- 6384110
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the PowerWave+ Wireless Charging Pad with Watch Holder for its fast charging capabilities, convenience, and space-saving design. They appreciate the convenience of charging their Apple devices simultaneously without the hassle of tangled cables. However, some customers have concerns about compatibility issues, precise phone placement for charging, and the overall build quality of the product.
This summary was generated by AI based on customer reviews.
Not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is questionable as to whether it will charge my watch. So disappointed since the Anker portable charges i have (3 of them) work so well.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try a different cable to see if the issue persists. If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very tricky to get your phone charge right. Have an iPhone X and have woken up plenty of mornings to a non charged phone. Look elsewhere
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. Try a different wall charger/cable/phone; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
All charged up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected - great advice from Best Buy sales people. Easy to set up. Very pleased. Highly recommend
I would recommend this to a friendMistake
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor device. Phone must be very well aligned with pad. iPhone failed to charge on this stand.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Brand response from Roav Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Do Not Buy This - Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible - Quit working soon after it was received as a Christmas Gift and now it cannot be returned.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Doesn’t work right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Does not charge my apple watch and overheats when charging my phone. Will be returning and buying a new one from apple.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. Try a different wall charger/cable/phone; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not a good product, better options out there.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's not a very good item. My wife doesn't like it at all.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973 if you need further assistance anytime.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Slow charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a hunk of junk!! It takes too long to charge your phone and watch. Stick with the Apple chargers.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month out of warranty and the charging pad has quit working.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We offer an 18-month warranty for this product, sorry to learn that your item was out of warranty. Thanks for your time and wish you all the best in your future purchase.
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It never full charged my phone. My phone could be on the charge for a few hours and it would only give me 4 percent more.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. Try a different wall charger/cable; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Don’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t charge Apple Watch as it appears it does. Purchased another model instead
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. Our item includes an Apple Watch holder, it can't charge Apple Watch.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a dead charger. Takes ages to charge an iPhone.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Please let us know the following:
- The model of the phone you are trying to charge.
- What happens when powering the pad with a different QC wall charger?
- Are there any metal accessories attached to the back of your phone? Or if you have used a phone case, may I ask you to take it off to see if it helps?
- How long will it take to charge your device from empty to full??
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not charge my wife's iPhone 12 or her Apple watch 3 series. Terrible purchase would not recommend to anyone.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1. Is your phone centered in the middle of the PowerWave?
2. Does restarting your phone help?
3. Does removing your phone case help? Please note thick cases or cases with metal in them interfere with charging.
4. Des the included wall charger work with other devices?
5. Does trying a different wall charger cause the LED on the PowerWave to light up?
6. Does trying a different cable help?
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Does not work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item, which looks great and seems easy to use, does not charge my phone. I am returning it.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
watch charging part
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch charger doesn’t stick through enough to click onto your watch enough to charge it.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .It absolutely should! What length of cable are you using?
Charger
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger didn’t work properly so we returned it. I wouldn’t recommend. I did like the design though.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed cheap in quality and returned it shortly after.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973 if you need further assistance anytime.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It requires you loom your original watch charger through the base and it won’t charge phone if you’re using a protective case
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for letting us know about your situation. We sincerely apologize for the inconvenience.
If the thickness of the protective case is more than 0.5mm, then this item can’t charge the device. We value each customer’s experience. I have forwarded your concern to our product team and we'll keep striving to improve our products and services to ensure you are 100% satisfied with every interaction you have with us.
All of our products come with a hassle-free warranty. Please feel free to contact us via [email protected] if you have any other questions. We gladly assist you further. Have a good day!
No recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for the Series 7 watch. Put it to charge phone over night gut but didn’t charge it
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Had to return it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light came on. Charged devices for 2 seconds then died. Maybe it was a bad unit. Not worth the risk again though.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience and sorry for the inconvenience caused. We'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. Try a different wall charger/cable; 2. Remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!