Customer Ratings & Reviews
- Model:
- B2570J21-01
- SKU:
- 6384110
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the PowerWave+ Wireless Charging Pad with Watch Holder for its fast charging capabilities, convenience, and space-saving design. They appreciate the convenience of charging their Apple devices simultaneously without the hassle of tangled cables. However, some customers have concerns about compatibility issues, precise phone placement for charging, and the overall build quality of the product.
This summary was generated by AI based on customer reviews.
Stopped working the second night
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these, one for me and one as a gift. They both stopped working within the week and we had to return both.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for contacting us about this. This isn't a usual experience, and we absolutely want to look further into the issue. Give us a call if you do end up getting around to it, as we take our quality control very seriously: 800-988-7973
Waste of time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The watch charging attachment wouldn’t even hold the watch. I will be returning this item
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Charger
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this product. It didn’t last long and had to throw out.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Please let us know the following:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was o.k. not convenient at all..... Should have full wireless charging.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works exactly as it should and would recommend it to anyone!
I would recommend this to a friendLousy and cheap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy and cheap. Total ripoff. Cheap materials and way overpriced.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
watch charger did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.watch charger did not work, only the cellphone, not is a good option.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. The item includes a watch holder only, it can't charge watch.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch charging side don’t charge unless you add your charger circle that comes with watch ?
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for writing. We're very sorry that this item is not able to meet your needs! This item is mainly designed as a wireless charger for phones. You need to place the original cable for the watch inside the pad. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Melissa's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would charge my watch it was really difficult at time would not recommend anyone to buy it
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Please further describe the issue and reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
NA
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not charge Apple watch. Poor watch fit. Does not include power cord.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Our listing has shown the pad with watch holder, it can't charge iwatch.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality horrible product. Did not like this at all. Will not buy this brand ever again.
I would recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Please further describle the issue and reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Good prodcyt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product best ever good oroduct would t buy anything else
I would recommend this to a friendcharging pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is to sensitive on the area for charging an I-phone
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Do not buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally got tired of its uselessness and the time was past return time so I threw it in the garbage.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for letting us know about this issue. Very sorry for the inconvenience! We would love to make this right for you.
All of our products come with a hassle-free 18-month warranty. Please feel free to contact us via [email protected]. We gladly assist you further.
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone charger works at times, i had to disconnected a few times before it worked
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1.What happens when using a different wall charger and another cable with the wireless pad? Please try another wall charger with an output of 5V/2A or more.
2.Does your phone have a phone case on it? If so, please take it off to see whether it helps.
3.What happens when you restart your phone, unplug the wireless charger, and plug it back somewhere else?
4.If the charger works with a different phone?
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Do not buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned within a week. Multiple day I woke up with my watch dead and phone un-charged.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for bringing this to our attention. Our products normally don't act in this way. Please, if you have any questions, give us a call at 800-988-7973.
https://www.bestbuy.com/site/anker-powerwave-wirel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The portion of the watch holder charger does not work at all
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Does the LED on the pad light up at all?
-Does trying a different wall charger cause the LED on the PowerWave to light up?
-Does trying a different cable help?
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Crappy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money! Takes FOREVER to charge!!!
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for letting us know about this issue. Very sorry for the inconvenience! We would love to make this right for you. Firstly please confirm you used the included Quick Charge 2.0/3.0 wall charger. The 5V / 1A wall chargers are not sufficient to power PowerWave+ Pad. Please also provide the model of your device to assist you further. All of our products come with a hassle-free 18-month warranty. Please feel free to contact us via support@anker.com. We gladly assist you further.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied, the iPhone charging portion no longer works already
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please remove the phone case if it has one. Please note thick cases or cases with metal in them interfere with charging. If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not good for an Apple Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could never get my Apple Watch charge on this thing how to return it
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
This item is mainly designed as a wireless charger for phones. To charge your watch, you need to place the original cable for the watch inside the pad. Please make sure the cable is placed probably. Please also confirm if your phone can be charged?
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!