Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $96.99

Customer reviews

Rating 4.7 out of 5 stars with 852 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Back UPS as a reliable product with excellent performance and long battery life. Users appreciate its surge protection, ease of use, and convenient size, as well as the inclusion of a USB port. Some customers have noted that the backup time was less than expected, and a few found the beep noise after overload to be bothersome. Overall, the Back UPS is well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 852 reviews
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    GOOD BACK UP

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is should and keeps things protected from surges and powered on during brief power interruptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great back up device

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. I am glad i purchased this. It is nice to know when the lights go out my devices are still working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Power On!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep my router up and running during the few seconds it takes for my generator to start after a power outage. Works perfectly and I'm happy that i don't heve to reset my smart thermostat as it goes wonky when the power goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Surge protection

    Rated 4 out of 5 stars

    Good for rolling blackouts.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit to protect against rolling blackouts for your laptop, cable modem, and router when working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Liked it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plenty of plugins for home theater and stereo

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    APC battery backup

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been running like a champ for over 2 years. We have had several bad storms and power outages in that time, and this kept my pc, router, and a couple other gadgets protected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works absolutely fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely fine, we have frequent power outages in our area due to road construction. this backup pickups immediately after an outage and stays up for a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great UPS

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS at a great price. Have used APC Back-Ups for years. Always great quality and price. Easy to connect and use. Of course, make sure to plug in your devices accordingly. Backup & Surge will provide backup power for your devices and Surge will only provide surge protection, not backup power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peezy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good amount of receptacles. Using for elderly Mother's lift chair and table light. Now I feel comfortable she won't get stuck in the chair, plus she will be able to see and maneuver during short blackouts, as well as charge her cell phone. Wants 3-prong plug, but will work with simple 3/2 adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This back-up works like a charm! We've already had a couple of local power outages, and this product kicked in brilliantly. Also, the USB charging port works quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Everyone needs an uninterruptible power supply!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so grateful that Best Buy had this unit in stock and available when my previous unit started malfunctioning! This unit has worked as expected and helps me to work without worry about a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fine appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, relatively small, efficient with many outlets.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    It's adding safety for my electronics

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've lost power several times and yet never lost the ability to just keep on with what ever I'm doing. Sudden surge spikes and sudden power losses are hard on electronics. By keeping the important things plugged I'm keeping them safe. And by them I mean my smart TV, computer, iPad, and new very expensive Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great backup!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked exactly for what we needed. Battery backup for multiple items , 7 outlets was even more than needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Protection for Your Tech

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put a UPS between my computers, tv, game systems, etc. You can't put a printer or sound equipment on the battery backup area but monitors, PCs, network routers\wifi, and game consoles work great. This device will keep them from crashing during power surges or interruptions. The only knock on this particular model is that it doesn't have a USB port that connects to your PC that allows you to monitor and control it. Still, a solid purchase and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    ?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job backing up my computer........................

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good back up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when my other one died after many years. I plugged it in and it's worked perfectly since. That's what I life. Easy peasy. and it takes less room than my other one. Win. Win.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just Right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size and power for my needs. Not too big, not too small and it’s nice to have 5v USB power.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Decent battery backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for what I want it for just for backup if power goes out keep my router operational for wifi and ring cameras going while power is out great protection while traveling would buy larger capacity if for computer or electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    FL Power Surges/Outages

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in FL you already know you need this. For saving your computer equipment, yes. But also to continue working on the computer and finish what you started. Just remember to put one one the router/modem too.

    I would recommend this to a friend