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Customer Ratings & Reviews

$96.99

Customer reviews

Rating 4.7 out of 5 stars with 870 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Back UPS as a reliable product with excellent performance and long battery life. Users appreciate its surge protection, ease of use, and convenient size, as well as the inclusion of a USB port. Some customers have noted that the backup time was less than expected, and a few found the beep noise after overload to be bothersome. Overall, the Back UPS is well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 870 reviews
  • Rated 5 out of 5 stars

    UPS with surge protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for those who wish to protect the investment they've already made in their computer and other electronics. Don't rely on the power company to protect your devices, they don't have the capability to do so! Only an uninterruptible power supply with surge protector can manage that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth piece of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to protect my TV and Consoles. Plenty of juice to properly power down devices during an outage.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 4 out of 5 stars

    nothing bad has happened so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a surge protector, when we get a power surge I can give a better review but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for emergencies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when a hurricane was coming. Great gadget to have to keep phones and computer charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the earlier model for years, and like that one this one is great and a little better with the “fuse” setup. Great for all the power “flickers” for my modem and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apc power surge protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, I actually bought 2 more after buying the first. Lights went out and I had mine with the wifi and tv hooked up. We were able to use our phones with WiFi while lights were out for almost 3 hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it is supposed to do.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. Like the slim design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true "uninterrupted power supply"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my network cabinet devices all powered on! Great UPS for that purpose, since all my network devices (cable modem, router, switch, wireless access point) are all solid state and consume relatively low current.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, as far as I can tell. Thankfully, I haven’t had any outages yet to really use it, but it’s good for the peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money- upgrade from this model!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These just dont last long- we always have to replace them..

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST. APC

  • Rated 5 out of 5 stars

    Backup Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5 for my home. I use them for times of power outages. One day while hosting my podcast, I lost all power. My show ended abruptly. This corrected that from ever happening again. I use it for backup to my ISP and the lights I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement battery back-up just like my previous system. It worked fabulously for many years and this one should as well. APC is a reputable company and produce good products. This was a good buy and a plus that it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal with Best Buy price match!. Exactly what I have been looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Surge Protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation and runs efficiently. Was a good purchase for my office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tricky to set up, but works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't immediately clear, even with the instructions provided, how to activate this, but once I got it working, everything seems to work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer backup battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer backup for when there is a small power outage. You should be able to connect a few devices. But watch out for connecting anything that requires a lot of power like a printer, it will trip the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything (a-z) done electronically or online. From ordering to installed: 2 or 3 hours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected for a backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as power backup for my Wi-Fi Router, Cable Modem, and Plex Server. May reason is for the Plex server, so files don't get corrupted due to playing when power goes out, instead if power does out it will have time to stop the media before an immanent shutdown happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Temp fix for a huge electrical project ahead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS saved me thousands in potential electrical work that needed to be done. While this is a temporary fix, this trick will allow me to properly save up for the big electrical project ahead of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BATTERY BACK UP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLY HAD A SHORT TIME , BUT AND I HOPE IT WORKS AS IT SHOULD, ALL WE DID WAS PLUG IT IN AND PLUG THE COMPUTER INTO IT , ALL VERY EASY, HAD AN APC UNIT WHICH HAD A BAD BATTERY , COULD HAVE JUST REPLACED THE BATTERY BUT THIS WAS A BETTER OPTION

    I would recommend this to a friend