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Customer Ratings & Reviews

$96.99

Customer reviews

Rating 4.7 out of 5 stars with 881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the Back UPS as a reliable product with excellent performance and long battery life. Users appreciate its surge protection, ease of use, and convenient size, as well as the inclusion of a USB port. Some customers have noted that the backup time was less than expected, and a few found the beep noise after overload to be bothersome. Overall, the Back UPS is well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 881 reviews
  • Rated 5 out of 5 stars

    Replacement back-up UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for older back up UPS, like this one it is lighter and smaller than the 8 year old one I had been using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup power supply is good support to back up items when power go off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Battery Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work fine -- I like this form factor than the older model too. And I like this model better than the 425VA model because you can replace the battery on this one, where the other one you can't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Great value. Thank you so much Best Buy for having this in stock

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money- upgrade from this model!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These just dont last long- we always have to replace them..

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST. APC

  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for computer backup. They were on sale at Best Buy. Good backups. They don’t take up too much room. Now our WiFi won’t go down when the electricity goes out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price, good design.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great, with a full desktop + 2 monitors, give about 10-20 minutes of turn off time which is just enough to save your work and turn off your pc in case of a electric problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Had a power outage. Was able to shut the computer down properly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works, and has a super annoying beep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They lie and say you can turn off the alarm that lets you know the power is out. This is the dumbest feature ever. I can tell the power is out by nothing electric working in my house. I do not need an annoying beep to remind me and rub it in. The instructions claim you can hold down the power for less than 2 seconds to turn off the alarm. Doing so also tends to turn off the UPC defeating the purpose of why I bought the device, to manage the brief 1-sec power glitches that reset my cable modem. So now I have a beep telling me the power went out, and still waiting 5 minutes for my router to re-boot. For this price why not have an alarm switch? All phones do.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you are unable to mute the unit. This unit would have the feature to mute it though. The unit offers a quick mute option by shortly pressing the power button for less than 2 seconds during an alarm. There is also the option to turn off the on battery alarm completely. With the UPS turned on, you can configure the on battery indicator modes by holding down the power button and waiting for the third beep. At the third beep, the power button will cycle red/green. Release the power button and its color will indicate the mode it is in. You can mute the on battery alarm permanently by pressing the power button so the mode selector is flashing red. Once the mode as been selected please wait 5 seconds for the settings to be saved to the UPS. If you are still running into issues muting the unit please reach out to an APCbySchneider for further assistance. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 5 out of 5 stars

    Always reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC has shown to be an affordable solution for uninterrupted battery power; it might not be as cheap as other brands but nor is the most expensive . Compared to cyber power, this brand has longer run time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic battery backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device Worked and staff very helpful. A good experience for us. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protecion

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several UPS back-ups and are worth the money during power outages. Replacement batteries are a bit high but, watch out for the ones that have to be sent back for battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best company around, these are a life saver and better then any insurance you can purchase. This model is great for small computer setup and always works flawless. Everything is plug and play 2 min setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Back-up Surge Protector.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Has a smaller footprint than my previous battery back-up & surge protector which is always a plus. And outlets are on the side which I prefer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up power.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this UPS for keeping power to the voice and data modem when power goes out. The power in my neighborhood goes out all the time. The wind blows, the power goes out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's intended to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet had need to test the U part of the UPS, but it seems to work otherwise. Only compliant is why these vendors seem unable to space the plugs out. Almost always have 1 or more plugs unusable because they seem unwilling to improve their designs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I bought 2 to replace 2 that I had for more the 5 years and were not holding a good charge. They work great to overcome a power outage on a powered recliner,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully satisfied, will buy a second

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value purchase! Using this for my gaming setup. Have multiple devices plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC battery back up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact but yet still powerful Power and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Backup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for use at work and APC is the only Battery Back-up unit I will ever purchase. Very high quality.

    I would recommend this to a friend