Customer Ratings & Reviews
- Model:
- BVN650M1
- SKU:
- 6411065
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Back UPS, highlighting its battery life, reliable performance, and surge protection capabilities. Users appreciate its ease of use, convenient size, and the inclusion of a USB port. However, some customers have noted concerns regarding the noise it produces and the backup time being shorter than expected.
This summary was generated by AI based on customer reviews.
Works great, and is cheap enough.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, and isn't ridiculously expensive. Great buy, any APC products are legit.
I would recommend this to a friendjere
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok i just wish it had the pure sine wave inverter in it
I would recommend this to a friendGood protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A useful addition for protection from power outages.
I would recommend this to a friendBattery Back-ups
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two for computers for work. A bit pricey.
I would recommend this to a friendGood buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised.. comes in handy when the power goes out.
I would recommend this to a friend- Pros mentioned:Performance
great unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.backbone of my ups units. very solid performance and reliability
I would recommend this to a friend Horrible - Smells of Burnt Plastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit smelled like burned plastic so bad it made my house reek of burnt plastic. It took 3 giant bowls of Banking Soda to remove the smell
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST
Good until it's not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought multiple of these units in the past, 2 out of 3 batteries have gone bad within just a couple years. The worst part is, APC doesn't allow you to MUTE the alarm if it's because the battery has been degraded. You have to power down the entire unit and reset it. Absolutely predatory feature designed to make your life such a hassle that you are forced to buy a new unit. I'm gonna try Cyberpower instead, I've heard better things about that brand
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. The replace battery alarm isn't able to muted because then you could potentially miss that the battery needs replaced in the UPS. If the battery is depleted in the UPS then it wouldn't be available in the event of a power outage.
Attractive, but no ethernet to usb
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't notice when i was buying that it doesn't have the ethernet to usb to connect to the computer. Bought it for a nas that really wants to know it's safe. it was cheap so I get it.
I would recommend this to a friendWorks Well But Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well ... after you give it the initial 24 hour charging period. Directions to change the "alarms" on it are very difficult to get through. It is definitely overpriced but I was in a pinch.
No, I would not recommend this to a friendBad unit out of the box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long time APC user here. Just at 3 months of owning the unit and a random power blip proved the unit was actually bad from the start. Power had hiccupped a couple of times prior and the unit had tripped and went to red pilot light/beeping each time, Only recovery was to unplug from the wall and let it sit for a few minutes before reconnecting. My bad for not digging deeper into it. This last time the power stayed off for a few minutes and the UPS started it's odd behavior only to not recover even after disconnecting it from the wall for a few minutes following power restoration. Long story longer, I tested the batter with my VOM and found the voltage fluctuated from 0V to 7.97V to 7.24V to 0V all within seconds. Recorded this for the record. Got in touch w APC support staff and they were great, replacement unit arrives tomorrow and the return shipping label is already in my inbox. Still an APC-faithful user, a single incident is not going to run me off, but this should he been caught at the QC stage. RATINGS ARE BASED UPON THIS UNIT ONLY,
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. At your convenience I recommend reaching out to an APCbySchneiderElectric support team. We would be happy to assist you in resolving the issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
It acts like it's lost power when it hasn't.
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only 2 things plugged into it, my PC and one of my monitors, and every 2-3 weeks the alarm starts going off indicating it lost power, which it didn't, or that it's experiencing a battery failure. And this started withing the first few weeks of owning it. Manufacturer support said there doesn't appear to be anything wrong with it but I could send it in to get serviced. It might just be a bad unit right out of the box, and I know that's usually rare, but I'm just going to buy a better model to be safe. Other copies of the same device probably don't have this issue, but mine does, and it's very aggravating when it goes off and I have to shut my PC down in the middle of work just to reset it to get the alarm to shut up.
No, I would not recommend this to a friend- Pros mentioned:Battery life
The worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not last long at all. I am not sure what can you put after you loose power. This is definitely not it. I changed to there bigger battery and that definitely worked. Laptop with this particular one i do not recommend
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. The runtime would depend on on how much power the laptop draws. There is a chance that the laptop is pulling more power than expected. The BVN650M1 would provide around 2 minutes of runtime at full load, 360 watts. At half load, 180 watts, it would provide around 10 minutes of runtime.
Battery is not user replaceable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Throw away electronics after several years. Not a user swappable battery. It's usable life is short by design!
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We are very sorry to hear of your unfortunate experience with our product. We have other Back UPS models that are user replaceable battery. You may want to check our website for additional information https://www.apc.com/.
APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST
Almost useless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back ups does not have an automatic shutdown cable capability for a computer. If you are not home to shut down the system the battery could run out of power and the ensuing power loss could damage your computer or damage data. it does however have a USB charging port just where you don't needed under your desk! what a wonderful useless feature.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I apologize that the BVN650M1 doesn't have the option to provide a graceful shutdown of the connected system. If you are looking for a model in a similar size that has that option you could check out the BN650M1 instead.
Not trustworthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. I've had some issues and don't feel it can be 100% trusted.
No, I would not recommend this to a friendNot a good product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this product. No matter what I use it for, or how many plugs I plug into it, it always lets out an insanely loud constant beep and shuts off. It lasted a month before this happened. I can plug my phone into it as a charge and it still does it. Do not recommend at all. Went with a different brand and had much better luck.
No, I would not recommend this to a friendOkay, not the hulk of a battery, but enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased previously, battery lasted about 3 years.
I would recommend this to a friendDisappointing...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really disappointed in this APC product. I bought it to protect my new Sony 8K TV and it kept giving beeps like the power was off but it was not...I got a replacement and it did the same thing.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are having problem with our UPS. I would double check that the TV isn't pulling more power than the UPS supports. The BVN650M1 would support 360 watts of power connected to the UPS. Anything over that would overload the UPS and cause it to cut power to the connected equipment.
Formerly an APC Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.APC's batteries do not last as long as they used to. I'm finding that CyberPower is actually a better product.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time review our UPS. I am sorry to hear that you are having issues with our units. There are a few factors that can determine the lifetime of the UPS. If the unit is experiencing frequent discharges and is on battery quite a bit this can shorten the battery lifetime. Our units would come with a 3 year manufactures warranty and if you run into any issues with our unit please do not hesitate reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.