Customer Ratings & Reviews
- Model:
- BVN650M1
- SKU:
- 6411065
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Back UPS as a reliable product with excellent performance and long battery life. Users appreciate its surge protection, ease of use, and convenient size, as well as the inclusion of a USB port. Some customers have noted that the backup time was less than expected, and a few found the beep noise after overload to be bothersome. Overall, the Back UPS is well-received for its features and functionality.
This summary was generated by AI based on customer reviews.
jw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very easy solution to implement, and it is a good protection from data loss.
I would recommend this to a friendSolid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little limited on ports but a dent spacing. Overall good product.
I would recommend this to a friendReliable UPS
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.APC Backups have always delivered good service. This model has a good price-point for its size.
I would recommend this to a friendrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it does what it is suppose to, but it has only been a week.
I would recommend this to a friendjere
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok i just wish it had the pure sine wave inverter in it
I would recommend this to a friendWorks great, and is cheap enough.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, and isn't ridiculously expensive. Great buy, any APC products are legit.
I would recommend this to a friendGood protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A useful addition for protection from power outages.
I would recommend this to a friendNOT for protecting a Computer or NAS.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this APC power supply works fine as designed, I can't recommend it for protecting a computer, and I returned it. The labeling on the box is poor, and you don't realize until you open it that the battery is really not replaceable, and even worse it has no USB port to connect to a computer. Thus, it has no way of communicating with a computer and telling it when it needs to shut down. This makes it useless for protecting a PC. Maybe fine for other non PC devices, but don't buy for your PC or NAS.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our unit. You are correct that the UPS doesn't have the data port on to connect your PC to trigger a graceful shutdown. The battery is however replaceable now. We have made a kit that will allow you to replace the internal battery on it. The part number is APCRBCV211. In regards to not having the PC port on it, I recommend checking out our BackUPS Pro line since it has more options for graceful shutdown.
Battery Back-ups
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two for computers for work. A bit pricey.
I would recommend this to a friendGood buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised.. comes in handy when the power goes out.
I would recommend this to a friend- Pros mentioned:Performance
great unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.backbone of my ups units. very solid performance and reliability
I would recommend this to a friend Good until it's not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought multiple of these units in the past, 2 out of 3 batteries have gone bad within just a couple years. The worst part is, APC doesn't allow you to MUTE the alarm if it's because the battery has been degraded. You have to power down the entire unit and reset it. Absolutely predatory feature designed to make your life such a hassle that you are forced to buy a new unit. I'm gonna try Cyberpower instead, I've heard better things about that brand
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. The replace battery alarm isn't able to muted because then you could potentially miss that the battery needs replaced in the UPS. If the battery is depleted in the UPS then it wouldn't be available in the event of a power outage.
Works Well But Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well ... after you give it the initial 24 hour charging period. Directions to change the "alarms" on it are very difficult to get through. It is definitely overpriced but I was in a pinch.
No, I would not recommend this to a friendAttractive, but no ethernet to usb
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't notice when i was buying that it doesn't have the ethernet to usb to connect to the computer. Bought it for a nas that really wants to know it's safe. it was cheap so I get it.
I would recommend this to a friendBad unit out of the box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long time APC user here. Just at 3 months of owning the unit and a random power blip proved the unit was actually bad from the start. Power had hiccupped a couple of times prior and the unit had tripped and went to red pilot light/beeping each time, Only recovery was to unplug from the wall and let it sit for a few minutes before reconnecting. My bad for not digging deeper into it. This last time the power stayed off for a few minutes and the UPS started it's odd behavior only to not recover even after disconnecting it from the wall for a few minutes following power restoration. Long story longer, I tested the batter with my VOM and found the voltage fluctuated from 0V to 7.97V to 7.24V to 0V all within seconds. Recorded this for the record. Got in touch w APC support staff and they were great, replacement unit arrives tomorrow and the return shipping label is already in my inbox. Still an APC-faithful user, a single incident is not going to run me off, but this should he been caught at the QC stage. RATINGS ARE BASED UPON THIS UNIT ONLY,
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. At your convenience I recommend reaching out to an APCbySchneiderElectric support team. We would be happy to assist you in resolving the issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
It acts like it's lost power when it hasn't.
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I have only 2 things plugged into it, my PC and one of my monitors, and every 2-3 weeks the alarm starts going off indicating it lost power, which it didn't, or that it's experiencing a battery failure. And this started withing the first few weeks of owning it. Manufacturer support said there doesn't appear to be anything wrong with it but I could send it in to get serviced. It might just be a bad unit right out of the box, and I know that's usually rare, but I'm just going to buy a better model to be safe. Other copies of the same device probably don't have this issue, but mine does, and it's very aggravating when it goes off and I have to shut my PC down in the middle of work just to reset it to get the alarm to shut up.
No, I would not recommend this to a friend- Pros mentioned:Battery life
The worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not last long at all. I am not sure what can you put after you loose power. This is definitely not it. I changed to there bigger battery and that definitely worked. Laptop with this particular one i do not recommend
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. The runtime would depend on on how much power the laptop draws. There is a chance that the laptop is pulling more power than expected. The BVN650M1 would provide around 2 minutes of runtime at full load, 360 watts. At half load, 180 watts, it would provide around 10 minutes of runtime.
Almost useless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back ups does not have an automatic shutdown cable capability for a computer. If you are not home to shut down the system the battery could run out of power and the ensuing power loss could damage your computer or damage data. it does however have a USB charging port just where you don't needed under your desk! what a wonderful useless feature.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I apologize that the BVN650M1 doesn't have the option to provide a graceful shutdown of the connected system. If you are looking for a model in a similar size that has that option you could check out the BN650M1 instead.
Burning Smell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit emits a burning electrical smell that is burning my eyes and nose. I would not recommend.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for your interest in our products. At Schneider Electric we take customer concerns very seriously and as so, our Quality Engineers monitor the products' performance in the field very closely. At this time, there are no known field issues related to the BVN650M1 model that have been cascaded to our technical support team. We assure that our units are being tested before they are released for sales. As long as this unit is handled following the instructions and used within its intended purpose, then everything should be fine. Now if in case of a failure, we also assure you that our skilled Technical Support Representatives shall be here to help troubleshoot and/or replace as necessary as this unit is covered with a 3 year warranty.
We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.
Not trustworthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. I've had some issues and don't feel it can be 100% trusted.
No, I would not recommend this to a friend