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Customer Ratings & Reviews

Your price for this item is $90.99
The comparable value price is $94.99

Customer reviews

Rating 4.7 out of 5 stars with 835 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Back UPS, highlighting its battery life, reliable performance, and surge protection capabilities. Users appreciate its ease of use, convenient size, and the inclusion of a USB port. However, some customers have noted concerns regarding the noise it produces and the backup time being shorter than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-835 of 835 reviews
  • Rated 5 out of 5 stars

    Battery Backup for external hard drives

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality product at a good price. I use this unit exclusively to power four Thunderbolt 3 external drives on my computer.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Compact battery backup, even has USB charging port

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used APC battery backups for years, as well as other brands. This unit is smaller and sleeker than the usual models, so it will fit under a desk or inside an entertainment center. The unit has 5 battery backup plugs and 2 that are just surge-protected. It has a USB charging port, if you need to charge your phone, tablet or other device, which is very handy. I use these units for computers, my DVRs (so they don't reboot if the power flickers) and I've even used them for my mother-in-law's lift recliner, so she wouldn't get stuck in the chair during a power outage. It's an established technology, hasn't changed much over the years. This unit has a 5-foot power cord and also has notches in the side if you want to mount it somewhere with a couple of screws.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Surge protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent source of protection for short power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Battery backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well, no problems. Would purchase, again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Battery Backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC Backup is being used to supply power to modem and cameras. After two months use, power outages have not interrupted modem use. Previously, power outages would turn off the modem and I would have to make a four hour trip to restore the modem.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Must have

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came right on time. The main feature that peaked my interest was the ability to keep my internet connection during a power outage. Within 2 days of setting this up I got to test that feature out. It worked perfectly allowing my household to still use our devices while connected to the WiFi. That alone made this a worthy item to have in my opinion.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great product

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an area that is prone to storms, hurricanes and power outages. It’s comforting to know I have a piece of equipment that can keep my WiFi powered, charge my laptop, phone or other necessity when I lose power. I wish I had got one years ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for a great Item. APC is the way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item for Tv, router, or things you want to stay on for a power outage. I have a few one for my Main PC, and then the other for our Router, and TV. They work as designed and are fairly inexpensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC battery backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APC 650 is superb for ensuring that you don't have bad issue (loss of power) cause a worse issue (corrupted data or loss of data). I have several of this brand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWRARE APC IS CUTTING CORNERS!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been purchasing a PC products for close to 30 years for my computer usage, APC APC used to be a solid company making business quality products and selling them to businesses and consumers. I purchased this APC backup in December of last year and had a good experience with it so seeing the Black Friday deal I decided to pick up a couple more units, little did I know how much APC is cutting corners. The model I got no longer has a replaceable battery so you have to throw the entire thing into the landfill and buy a brand new unit from APC which is what they want you to do instead of just buying a replacement battery, there are many economically suppliers of batteries that have better prices than the APC themselves, they are just using industry-standard (SLA) sealed lead acid batteries which are common and easily attainable. The thing that really breaks it for me is the removal of the dataport so you can no longer use the APC software to see the load on your UPS to know if you can add more items or the runtime to see how many minutes you have on back up or once the power goes out how many minutes you have left to run, this is very very valuable data, to save a handful of pennies APC removed the dataport on this particular unit and then to deceive the public, they simply added one letter in the model number, they added it to the middle of the model number instead of changing the model number all together so you are deceived into buying this unit. At this point I'm going to be returning both of these units and I'm not going to buy ABC products anymore, I spent $35 on each of these and the one I purchased in December was only $30 so you now pay more money to get less, they also eliminated that certificate of test receipt that was included with all APC UPS that showed all the passing test for the product, I'm sure the next step is to not even provide you the small manual but a little piece of paper with a URL on it to tell you where you can go download your own user manual, it will probably say something about wanting to go green and saving paper when we all know it's just another way to save money and inconvenience the customer, really disappointing APC you've lost a long-term customer.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you are disappointed that the UPS does not have an user replaceable battery in it. We moved to that option because usually it is more cost effect to replace the entire unit instead of just the internal battery. Also with a new UPS you would get a 3 year manufactures warranty but with replacing just the internal battery you would only get a 1 year manufactures warranty on the internal battery. You can also take advantage of our TradeUPS program which would provide you with a return label to send back the UPS for recycling. If you are still interested in having a replaceable battery you can could check out the BE600M1 or our BackUPS Pro line. APC

  • Rated 5 out of 5 stars

    A worth while product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product during blackouts and power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not what I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this battery backup/surge protector for the power dips in my neighborhood. I tested the ups by tripping the breaker to the outlet where the ups was connected and still lost power. I tried it a couple of times on different days to make sure the battery wad fully charged and got the same result. I had also purchased a CyberPower battery backup and it worked as expected. I think I may have received a faulty unit. Plan on returning it today.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. I would check to make sure the connected load is under 360 watts and that the battery is securely plugged in. If it is and it is still powering right off in a power outage I recommend reaching out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 1 out of 5 stars

    Purchaser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of having this battery back up plugged in the toxic chemical fumes became unbearable. I would like to return it to Best Buy but I am sure they won't take it back beyond 14 days. Nevertheless, this product is defective and harmful to my health so I will appeal for a refund from the manufacturer.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on safety, achieving high quality, outstanding product performance, and overall customer satisfaction. Please contact esupport@apc.com at your earliest convenience for further assistance. Thank you for your business. APC

  • Rated 1 out of 5 stars

    Worthless, Just Plain Worthless!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply stated, it does not back up my regular power if/when there is in outage in our home/office. Complete waste of monety in my opinion. Furthermore, I had to detach my HP Laserjet from this box, because it went haywire and would not stop beeping when I tried to run through a print job. Yuk! Garbage!

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with it. Laser printers can tend to pull a bit of power so we do not recommend connecting them directly to the UPS. They should go on a separate outlet if possible. If the unit is still having the issue I would make sure the equipment connected to the UPS is under 360 watts. If the load is under this amount and still having issues I recommend reaching out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 1 out of 5 stars

    Confusing sounds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes horrible sounds has no documentation. Can't diagnose when making screeching sound.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. It sounds like the UPS may be overloaded. I would try reducing the amount of connected equipment to the unit. The unit would support 360 watts connected to it so you would want to keep it under that. If you are still having issues with the unit with no equipment connected to the unit I recommend reaching out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC