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Customer Ratings & Reviews

$96.99

Customer reviews

Rating 4.7 out of 5 stars with 861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Back UPS as a reliable product with excellent performance and long battery life. Users appreciate its surge protection, ease of use, and convenient size, as well as the inclusion of a USB port. Some customers have noted that the backup time was less than expected, and a few found the beep noise after overload to be bothersome. Overall, the Back UPS is well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 861 reviews
  • Rated 4 out of 5 stars

    Needs better clarification for lifespan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    650VA is good enough for router and probably a small switch/AP if needed however I must point out APC is not doing a great job when comes to warning you about the potential maintenance cost of this device as well as clarifying the risk of using this UPS for longer than the warranty came with it. As you probably can image the battery in this unit will not age well and to a certain point you'll have to replace it, the problem is you'll have to check if the battery is good from time to time yourself by disconnecting it from outlet. To test it thoroughly you may even need wattage meter, etc. Making things really complicated. It is, obviously, recommended to power off all devices connected to it when conducting the battery test and only use some non-critical device to ensure no data loss during the operation. If the battery turns out not aging will you may either purchase new UPS or replace the battery in it at ~80% to ~50% of the MSRP which is a hefty pay, in my opinion. If you are not checking the battery periodically then this device is nothing but a super heavy surge protector giving you fake impression that your devices are protected during power outage while they are not. The battery degradation can begin as soon as half a year, given how often you're having power outage and the overall environmental condition(e.g. high temperature will do more harm to the battery). APC allow trade up to their "Smart UPS" but those are not for average people just want to protect their networking devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Intended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn’t much to say about this product as it works as intended. I haven’t had any issues since I bought the product. With all the gadgets I have plugged in in the house, I may need to purchase a few more to ensure all the connected devices are safely powered. For what it is, I’d recommend getting one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Great upgrade from old days usp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, quiet and a space saver. Love that it has usb plugs too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Reliable power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Unlike CyberPower, it does it's job. Also is more compact than the CP. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my previous APC with this new one. My old one lasted four years so I was pleased to get a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my office. Seems reliable but haven’t experienced an outage to use the surge or power feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best battery, last years. Never go Cheap on your ups battery.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Backup for Modem, Router, Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size, prudent layout, adequate for low power equipment, and best for the money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works very well indeed!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been great! This unit protects my desktop computer and some external audio devices for music . The power at my house tends to either go out for anywhere from a few minutes to hours. Sometimes the power goes out for 1-2 seconds, which I call a "blink". Yesterday the I experienced 3 or 4 "blinks". and this APC reacted so fast that my computer had no idea that the power was out. So far, I couldn't be more pleased!!! Highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the small compact shape and design along with the compatibility of the unit. I do wish it had more plugs but I understand it that would probably come with the larger unit which I really didn't need but this fits nicely in my entertainment center for my entertainment system and internet and router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Surge protection

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Used to back up network gear for security system. Worked great. Also a great surge protector

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Get rid of the beeping sounds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UBS works as expected, but it has this annoying beep when there's a power outage that cannot be silenced unless you keep pressing the power button on and off until power is restored.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      The Back-UPS is able to temporarily mute user correctable alarms such as On Battery. During such alarms, a short press (less than 2 seconds) of the POWER button will temporarily mute the alarm until the condition has been reset. A short double beep will confirm that Quick Mute has been activated. Pressing the POWER button for more than 2 seconds will turn off the UPS. Other critical events such as Battery replacement and Charger notification can not be temporarily muted. The unit in these cases must be turned off.

      If you need additional assistance, please let us know if you still need any additional assistance. Contact our Technical Support Hotline at 1-800-800-800-4272 or chat with us at APC by Schneider Electric. Thanks for your time today. Have a great day! APC

  • Pros mentioned:
    Performance, Surge protection

    Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is just right for keeping my office up and running and protecting my computers and instruments.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good size overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size to put behind whatever you have to hide it and just the right amount of outlets.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of this UPS, does not take up much space. Good for TV or Computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fits my needs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for business. Easy to set up. Works well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    a great back up and surge protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well , have over 4 hours of charge to use . many outlets to work with .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Avoid damage from brown outs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to protect equipment around the house. I plug into the battery backup side not to provide continuous use of electronics but to protect them from power fluctuations that could damage them. Try to match the watts on the battery to what you are protecting. So a 100 watt device on a small battery backup and a 500 watt demand from 5 devices should have a larger battery backup. Hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Prevents Ruined Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to do exactly what it’s supposed to do and that’s all I ask of it. I do a lot of 3D printing which generally takes 5 to 12 hours depending upon the height of the print. We have gotten a lot of momentary electrical outages lately. They don’t usually last long but are enough to ruin prints and waste resin which gets to be expensive. This battery backup prevents that and I am delighted with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Protect the power to your stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, just remember to engage the battery. Works great. Good battery time.

    I would recommend this to a friend
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