Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $90.99
The comparable value price is $94.99

Customer reviews

Rating 4.7 out of 5 stars with 818 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Back UPS, highlighting its battery life, reliable performance, and surge protection capabilities. Users appreciate its ease of use, convenient size, and the inclusion of a USB port. However, some customers have noted concerns regarding the noise it produces and the backup time being shorter than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 818 reviews
  • Rated 5 out of 5 stars

    As expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product from past couple of weeks and found that it is as expected. There was power interruptions in my house and the voltage kicks in automatically so I didn’t loose my internet connection. I don’t have lot of expectations more than to support the internet modem and router during power failure and this UPS is working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Surgeprotector.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use ,takes up little space and time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Everyone needs an uninterruptible power supply!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so grateful that Best Buy had this unit in stock and available when my previous unit started malfunctioning! This unit has worked as expected and helps me to work without worry about a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Power On!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep my router up and running during the few seconds it takes for my generator to start after a power outage. Works perfectly and I'm happy that i don't heve to reset my smart thermostat as it goes wonky when the power goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my security cameras along with my internet modem plugged to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well designed product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, easy to set up. I like that it has a replaceable battery

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lifesaver for my business workstation

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well I forget I have it until it's needed. Has saved me immensely during a few power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Surge protection

    Rated 4 out of 5 stars

    Good for rolling blackouts.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit to protect against rolling blackouts for your laptop, cable modem, and router when working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great UPS

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS at a great price. Have used APC Back-Ups for years. Always great quality and price. Easy to connect and use. Of course, make sure to plug in your devices accordingly. Backup & Surge will provide backup power for your devices and Surge will only provide surge protection, not backup power.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Liked it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plenty of plugins for home theater and stereo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peezy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good amount of receptacles. Using for elderly Mother's lift chair and table light. Now I feel comfortable she won't get stuck in the chair, plus she will be able to see and maneuver during short blackouts, as well as charge her cell phone. Wants 3-prong plug, but will work with simple 3/2 adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good back up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when my other one died after many years. I plugged it in and it's worked perfectly since. That's what I life. Easy peasy. and it takes less room than my other one. Win. Win.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super UPS

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. It works well during the thunderstorm and power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fine appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, relatively small, efficient with many outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have in Florida.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and on sale. Our office goes through these all the time and since we are subject to a lot of storms with power blips it’s critical to protect electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    It's adding safety for my electronics

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've lost power several times and yet never lost the ability to just keep on with what ever I'm doing. Sudden surge spikes and sudden power losses are hard on electronics. By keeping the important things plugged I'm keeping them safe. And by them I mean my smart TV, computer, iPad, and new very expensive Samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. Poor Service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good. Store is run poorly. The manager made excuses, not remedies.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    For my Gaming PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its protecting one of my Gaming PCs. Had other brands and this is the only that can take on my gaming rig. It has a 700W power Supply. Power is very unstable where I live.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Decent battery backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for what I want it for just for backup if power goes out keep my router operational for wifi and ring cameras going while power is out great protection while traveling would buy larger capacity if for computer or electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great backup!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked exactly for what we needed. Battery backup for multiple items , 7 outlets was even more than needed.

    I would recommend this to a friend
Sponsored