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Customer Ratings & Reviews

$96.99

Customer reviews

Rating 4.7 out of 5 stars with 886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Back UPS as a reliable product with excellent performance and long battery life. Users appreciate its surge protection, ease of use, and convenient size, as well as the inclusion of a USB port. Some customers have noted that the backup time was less than expected, and a few found the beep noise after overload to be bothersome. Overall, the Back UPS is well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 886 reviews
  • Rated 5 out of 5 stars

    Good product. Poor Service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good. Store is run poorly. The manager made excuses, not remedies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good UPS, I will recommend it to my friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 8 year old UPS with this one. Works great. I like the USB charging port. It allows me to charge devices without tying up a communication port. Used the curbside pickup option and I had the unit within five minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Antli

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC - Back-UPS 650VA 7-Outlet Battery Back-Up and Surge Protector is very good for your office or home entertainment center

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup however, control of the modes is not easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job backing up my computer........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery back ip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I can connect all my pc equipment in one place and the plus it has a direct connection on usb

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great piece of equipment and this is the second one that i have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to keep the main essentials powered!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little backup battery might look small but it packs a powerful punch! Had it all charged up and forgot to hook it into my mother's power lift chair and during a thunderstorm the power went out and power lift chairs don't operate very well without power so she was stuck in her chair, after practically drowning on the way over to her house from the rapids that now formed in between our houses I made it and begin hooking the backup!!! Just so happened that right when I was pluging in the backup battery and doing so not paying anyattion done the power came back on and boy let me tell you it was extremely shocking!!! After drying off and a few minutes later I started coming back to my senses and finished hooking everything up ur and we areworked like it should! Definitely saved me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good site info, as described. easy order. Easy to set up. great features, using this for 2 power recliners and i lamp. if power goes out, will be will be able to reset recliners and see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup unit delivers consistent power to our computer. We have not experienced any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new Hp desktop and so far, it's been exactly what i needed, it has on off button for the battery backup, seems to be good quality but I've only had it for a couple months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st two and most recent 1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two I had bought worked great for awhile. This replacement one I purchased lasted three months. Now the battery won’t hold a charge and it off puts an odd smell.

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8:00 AM to 8:00 PM Eastern. APC

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    The Black Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say.....its a battery back up/surge protector? Appears heavy duty, My previous unit was also APC and battery lasted > 5 yrs . It has 7 outlets compared to 8 outlets on old unit .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    so far working as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set and so far working as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for small office network room or home office. Backup a few electronics long enough to power down safely.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 4 out of 5 stars

    Saved our Switches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to. We had some bad thunderstorms and it took the damage of the lightning surges and saved the switches in our server room. We did have to get a new one, but it did its job.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for computers, monitors.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC has the highest quality UPS's on the market. Does what it is intended to do. Keeps computers online long enough to close applications and shut computer down properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apc last long all i use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have 3 APC BCKUPS and they get the job done and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent backup battery, surge protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. A few days after I got it there was a loss of power to my home. It immediately took over with no difficulty and served for about 10 minutes until power was restored.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Texas power grid worthy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With our wonderful power grid here in Texas this is a must have. Got to try it out like 3 days after buying it... sigh. Anyways good product. Have it hooked up to my router/modem/nas.

    I would recommend this to a friend