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Customer Ratings & Reviews

$96.99

Customer reviews

Rating 4.7 out of 5 stars with 888 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Back UPS as a reliable product with excellent performance and long battery life. Users appreciate its surge protection, ease of use, and convenient size, as well as the inclusion of a USB port. Some customers have noted that the backup time was less than expected, and a few found the beep noise after overload to be bothersome. Overall, the Back UPS is well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 888 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    New design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new design of these units compared to the older "flat" design. This unit fits into more spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. I really like the size and configuration which makes plug management easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid UPS for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, everything seems good. I caught it on sale, so the price was actually less than the model with a smaller battery. I have one brief power outage when lightning hit nearby. The devices plugged in were fine and did not power cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and has yet to let me down. I only wished that it would last longer with the size it is, but it gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Work, what else do you want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fine to cable modem and router at our house. APC has been a good company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BACKUP BATTERY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup battery works great! I recoomend adding to your cpu if you own this device. Best Buy continues to provide all my technology needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for charging small items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed something for hurricane season when the power goes out in the apartment. This does the trick!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    More Convenient size

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up less space under my desk than the older model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for rolling blackouts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the black outs happening during fire season in California, it’s nice not having to run to the car to charge my phone, and it can almost charge my laptop enough so I can watch movies, albeit in the dark. Best thing next to having a generator, but can’t have one where I live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPS with surge protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for those who wish to protect the investment they've already made in their computer and other electronics. Don't rely on the power company to protect your devices, they don't have the capability to do so! Only an uninterruptible power supply with surge protector can manage that!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to keep systems running and protect from power blackouts and brownouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescue during electrical outage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to save you from loosing your work in progress during a sudden electrical outage by giving you time to complete or close.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 4 out of 5 stars

    nothing bad has happened so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a surge protector, when we get a power surge I can give a better review but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for emergencies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when a hurricane was coming. Great gadget to have to keep phones and computer charged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it is supposed to do.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. Like the slim design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC UPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, great quality, can always rely on APC!! Definitely would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement APC Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for an older APC product. Can't find the replacement battery for the older model. Probably cheaper just to buy the new model that serves my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Stinky! But works as intended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fine but smell bad. Not sure how long does it take to get rid of that smell.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BVN650M1. I apologize for the issue you are facing with the unit. Since we are using ABS plastic and injection molding the plastics are heated by a certain amount to be able to be molded and is mostly where smell comes from and would not affect the performance of the unit specially when new and out of the box and will soon dissipate. If smell is only happening when UPS is turned on and the unit is not overheating, please reach out to an APCbySchneider support team directly to resolve the issue with the unit. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST. APC

  • Rated 5 out of 5 stars

    Apc power surge protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, I actually bought 2 more after buying the first. Lights went out and I had mine with the wifi and tv hooked up. We were able to use our phones with WiFi while lights were out for almost 3 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the earlier model for years, and like that one this one is great and a little better with the “fuse” setup. Great for all the power “flickers” for my modem and computer.

    I would recommend this to a friend