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Customer Ratings & Reviews

Your price for this item is $76.99

Customer reviews

Rating 4.7 out of 5 stars with 1632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Back-UPS 650VA's long battery life, compact size, and strong performance. Many appreciate the included surge protection and ease of use, along with the convenient USB charging port. Positive feedback also highlights the reasonable price and sleek design. However, some users noted issues with noise levels and software functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,632 reviews
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement for a previous one that had stopped working after a thunder shower

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues out of it. Still working a year later.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too happy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the smaller model in my room and moved it to my mom's PC after I bought this one. It won't charge and when I use the software to run a self test, it resets. It also throws a building wiring fault light when plugged into the outlet where my PC is at whereas the other model didn't. I took it around the house and plugged it into random outlets, some old and some recently installed and the wiring fault light came on for some and not for others, no rhyme or reason to why. I ordered a replacement battery and that didn't fix it. I'd have to assume the unit is bad and I'm past the kind 2 week return period for Best Buy but I'm not going to purchase another one to find out.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. The site wiring fault on the UPS can occur on the UPS for the following reasons: overloaded neutral wire, reversed polarity, and a missing ground wire. There may be something going on with the outlet itself that isn't wired correctly and we would recommend having an electrician look at it. If you still continue to have issues with the unit please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 2 out of 5 stars

    Only lasted a month...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these UPS because of the amazing price. However, within a month one is already bad and will not hold a charge. Very disappointed in the quality of the UPS. The other is still working but I think I will be replacing both soon.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BN650M1. We appreciate the feedback and were sorry to hear about these issues. Please contact an APCbySchneider support team for further assistance. We are happy to replace the units under the 3 year warranty. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Rated 4 out of 5 stars

    Good ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Ups still working fine, I would Recommend if someone needs Ups

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appears to do its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was easy. Very similar to the one that it replaced. Compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using APC backup for all devices to run just in case power down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the slim profile.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the plugs are difficult to plug items into.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the electricity on for the microwave if there's an outage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with usb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good balance with capacity and great to have usb charging too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough outlets and are too close together. Great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    APC the grandfather.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is supposed to do. I tested mine, have you? Price is on point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has not yet be tested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure when needed this device will step up and prove itlself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good UPS, even better if you can get it on sale. WOrks like a charm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ready out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to connect battery and plug in, that's all. no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my company, worked well through storm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked well, but I needed the more powerful one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    UPS for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing what it needs to do with no muss or fuss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this when the electricity goes out in my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have bought this brand multiple times, it works greast

    I would recommend this to a friend