Customer Ratings & Reviews
- Model:
- BN650M1
- |
- SKU:
- 4984103
Customer reviews
Rating 4.7 out of 5 stars with 1632 reviews
(1,632 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Back-UPS 650VA's long battery life, compact size, and strong performance. Many appreciate the included surge protection and ease of use, along with the convenient USB charging port. Positive feedback also highlights the reasonable price and sleek design. However, some users noted issues with noise levels and software functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Dead Battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product battery died within two days of purchase. The store replaced the unit immediately with one in stock, but of lesser capability.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN650M1. We appreciate the feedback and were sorry to hear about this issue. Our Back-UPS come with a 3 year warranty, so please do not hesitate to contact an APCbySchneider support team if you ever need further assistance. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
- Pros mentioned:Battery life, Size
Rated 5 out of 5 stars
Love the thin profile
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased 2 of these to replace older models that needed new batteries. The replacement batteries would have cost almost as much as buying new. The thinner profile works well and lighter weight means I can place it on my desk instead of under it. Plenty of outlets for my computer and accessories.Waiting for a power failure to see how long the battery power lasts.
I would recommend this to a friend Rated 1 out of 5 stars
not a good surge protector or useless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.out with one lightning and did not protect my appliances
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear about the issues you had with our UPS. Please reach out to an APCbySchneider support team at your convenience so we can assist you with resolving the issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Rated 1 out of 5 stars
did not work for my application
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned when I found out it would not work to avoid connection loss on security camera dvd
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN650M1. We appreciate your feedback. We would be helpful to know what sort of issue you ran into using this unit with your security camera DVD. If you can contact an APCbySchneider support team at your convenience, we would appreciate it. Please share your experience and feedback with [email protected].
Rated 1 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this one. Wouldn't run my gaming PC. Died the second the power blinked.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN650M1. We appreciate the feedback and apologize that this unit does not meet your exact needs. Gaming systems do tend to draw more power than a standard PC, so proper UPS sizing is a must. Please contact an APCbySchneider sales team at your earliest convenience and we can help recommend the best UPS for your needs. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not function properly. I'll take my chances with local electric company.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to review our UPS. I am sorry to hear about the issues you are facing with the unit. Please contact an APCbySchneiderElectric support team at your earliest convenience and we will be happy to assist further. We will just need a little bit more information on what happened to the unit and will likely want to do a little bit of troubleshooting on the unit. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Rated 1 out of 5 stars
Ugh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't how exactly is supposed to work but caca pipi
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to provide feedback about the BN650M1. The UPS is usually connected to a computer to provide enough runtime in a power outage for you to shut down the system. You can also connect the USB cable to the UPS to the computer to have an automatic graceful shutdown. If you are still having issues with the UPS or need further assistance with it please do not hesitate to reach out to one our support team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had for 4.5 years and still working great !!
I would recommend this to a friend - Cons mentioned:Noise
Rated 2 out of 5 stars
Unbearable High Pitch Noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is emitting unbearable high pitch noise regardless of what load the UPS is put under, I'm shocked that this product passed quality control, I'm very disappointed and tired from the hours of cabling work that I had to do to accommodate for the UPS....all for nothing. With the high pitch sound I cannot focus and be productive, nor will I will be able to sleep in my room. I have submitted ticket #45103235 with APC, wonder what will they say.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for bringing this issue to our attention. We apologize for any inconvenience or frustration it may have caused. We can definitely replace the unit for you under the 3 year manufacturer's warranty. Our support team will follow up with you ASAP.
- Pros mentioned:Size
Rated 4 out of 5 stars
Awesome product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aw always with APC, great build quality and features. I like the new design versus the old brick layout. Much more compact.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good ups
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ups still working good without any problem. Do recommend others to buy
I would recommend this to a friend Rated 5 out of 5 stars
Affordable surge protection and good too!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had his surge protector for a little while, and even if it was mostly my wife who needed it (make sure jone of her work would get lost if there was an outage) it's really been useful to me too. Especially if I'm playing a game and an outage happens, I can definitely have time to save so none of my progress is lost. The battery back-up on this has definitely been a life savor for us, for both professional and entertainment purposes.
I would recommend this to a friendRated 4 out of 5 stars
Really needed for serges, due to rural living.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really needed for the serges, which are or happen to be really bad in the area I live. I live in a farming community. We have a tendency of having pretty bad power serges here. For the last few months I have had a problem of sitting and playing and all of a sudden my computer would just shut down and the alarm would sound like the power was out. Yesterday we had a lot of problems with power serges. and the backup is barely two years old. I hope I can get it replaced or at least the battery replaced. Really can't afford another computer or backup system.
No, I would not recommend this to a friendRated 3 out of 5 stars
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great until it stopped working 3.5 years later
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Works as intented
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Currently use this to power my PC in case power outages occur. Works great!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this exact model, when my power went out my son ran his xbox one and his 55" samsung 4k tv for almost 3 hours before this thing finally died!! I love it and have since bought 2 more!!! Best investment I've made in years!
I would recommend this to a friend- Pros mentioned:Battery life
Rated 4 out of 5 stars
Very good equipment and dependable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good equipment and dependable. The batteries life goes beyond three years in most cases.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
good quality great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup great price haven't had any power outages yet so ill let you know
I would recommend this to a friend Rated 4 out of 5 stars
Good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I live in Florida and we are always having power surges and I have burned out at least 1 computer. I read reviews and went to the store to buy a different product, but this was one much better and not much more money. It was easy to set up. We haven't lost power since I purchased it so I haven't gotten a chance to really test it.
I would recommend this to a friend- Cons mentioned:Noise
Rated 1 out of 5 stars
Stay away. Really bad product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died unexpectedly on me 5 times already and every time it did a continuous beep. I wake up at 4am disoriented just because of the noise of this thing & the PC was not even on. I had to unplug the internal battery in order to make it stop. I can't have this thing destroying my computer & my sleep. I bought it to make sure My 1000+ dollars investment stay safe. But this thing is just failing and cutting power at any time. I am surprised my PC is not broken yet. I had a good impression of APC but is just another company selling junk after all, I suppose. I wish we could give it minus 5 start.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN650M1. We are sorry to hear about this issue and would like to help. Please contact [email protected] at your earliest convenience for further assistance. We will gather some additional information and are happy to replace the unit if truly defective.







