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Customer Ratings & Reviews

Your price for this item is $97.99
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The comparable value price is $102.99

Customer reviews

Rating 4.6 out of 5 stars with 852 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the Back-UPS 900VA's long battery life and reliable performance, praising its ease of use and compact size. Many appreciate the surge protection and sufficient number of outlets. However, some customers wish for a longer warranty and the option to disable the audible alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 852 reviews
  • Rated 5 out of 5 stars

    Back up battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An important piece of equipment needed to keep me productive during an outage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other one starting making a terrible noise so I bought this one. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked like it should when we lost power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to continue using our internet during a lengthy power outage. It worked like a charm.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice for a UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase APC brand UPS (uninterruptible power supply) units for home office or small business office setup. I've been using this brand for 20 years or so and never had an issue until now with this specific model. Purchased it new, connected the battery, plugged it in to let it power up and start the charging cycle. The next day I heard constant beeping noises that you usually hear when the battery is going bad. sure enough the battery was bad so we took it back to Best Buy for an exchange. Oddly the same thing happened with the exchange units so it could be a defective product. In total, we purchased 2 units and exchanged those 2 units twice so in all we tried 6 units at three different Best Buy stores. All units had the same problem. I ended up using a different retailer and a different brand UPS battery backup with no issues. I gave it one start because I had to otherwise I would not give it any stars. I could not recommend this product based on my experience.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We sincerely apologize for the issues you had with our BN900M. We appreciate you taking the time to write the review on the product. We hope you consider APCbySchneiderElectric for your power protection needs again in the future. Please do not hesitate to hesitate to contact us with any questions or concerns. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need in my small business. Gives me enough time to back up and shut down safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for small office use, we have 1 on every desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used various APC backups packs for years. This is the same quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great APC battery backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the electricity in my office and the A PC battery backup works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ups for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This run perfect with a iMac and another monitor. Plus it adds charging for my iPad and iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backup power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace unit that battery had failed in. Unit will provide power in the event of power failure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added these to every PC in the house after a lightening strike nearby. work well, not too huge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your old-fashioned heavy APC unit. Lots of connections with designated adapter plugins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real asset!! Just in time!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in time, as we seem to be experience more & more brown-outs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation, additional ports for USB charging too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup for cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to backup my cable modem and works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for modem backup power, lasted for hours. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enough Power for 2 computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up unit with enough power to run 2 computers. Nice new design to fit under the desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I tought, the price was a little expensive since my last experience buying this type of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Back-ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USED TO REPLACE ONE WHOSE BATTERY HAD DIED. WORKS GREAT AND NEW TECHNOLOGY WITH MORE PLUGS/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with it yet. The plugs are a bit stiff and you have to press hard to get a plug into it.

    I would recommend this to a friend