Customer Ratings & Reviews
- Model:
- BN900M
- |
- SKU:
- 5554700
Customer reviews
Rating 4.6 out of 5 stars with 852 reviews
(852 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Back-UPS 900VA's long battery life and reliable performance, praising its ease of use and compact size. Many appreciate the surge protection and sufficient number of outlets. However, some customers wish for a longer warranty and the option to disable the audible alarm.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works like it should
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should. Have had no Problems with it to date.
I would recommend this to a friendRated 4 out of 5 stars
good product for the dollar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is compact, easy to set-up, and so far functions as expected.
I would recommend this to a friendRated 4 out of 5 stars
Good battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used several APC products before and was not disappointed with this one.
I would recommend this to a friendRated 3 out of 5 stars
Won't work with a power-hungry desktop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wound up returning this because it didn't have enough power to supply to my desktop with a power-hungry AMD graphics card. However, for a laptop or small desktop with built-in graphics it would be OK.
No, I would not recommend this to a friendRated 4 out of 5 stars
It does what it suppose to do
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it suppose to do. I bought it on sale.
I would recommend this to a friendRated 4 out of 5 stars
Great for my Office setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a Battery backup and this is just what I needed
I would recommend this to a friendRated 3 out of 5 stars
So so quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to take this UPS back twice before I got one that worked correctly. During a test of the backup, it would just turn off. When it was plugged back in, it would not turn back on when you pushed the on/off button. This happened on two units. The third unit did work correctly.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to review our UPS. I am sorry to hear about the issues you are facing with the UPS. If you do have any further issues with the unit please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. The unit would also come with a 3 year manufactures warranty on it.
Rated 4 out of 5 stars
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid UPS with a lot of space to plug in different sized adapters.
I would recommend this to a friendRated 4 out of 5 stars
Great for when power goes out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to keep on hand and plugged in for when the power goes out.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use it to keep my DirecTV DVR from resetting ever time the power flickers
I would recommend this to a friendRated 4 out of 5 stars
Good for protecting equipment and power outages
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for protecting equipment and power outages during storms.
I would recommend this to a friendRated 4 out of 5 stars
So far so Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it was purchased for so far. Cost was good.
I would recommend this to a friendRated 4 out of 5 stars
seems to work above expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hooked up the product and forgot about it because it works well.
I would recommend this to a friendRated 4 out of 5 stars
Camera system backup battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far - this is working well and was a fair price.
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has all features I needed. Very good for the money.
I would recommend this to a friendRated 2 out of 5 stars
Not sure about this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks, the UPS began a solid tone, but without any LED indicators on the power switch. The power switch stopped working at this point. The only load on the device was a monitor and an 8-port switch, so I know the device wasn't overloaded. I removed the monitor and switch, and let the UPS discharge fully. I then recharged it again and I plugged in a PC with APS' PowerChute software to test it. Tests ran successfully with no errors and I reconnected the monitor and switch. It's worked correctly since. But I don't trust it. I've been an APS user for over 20 years, but I admit, after this UPS I went and bought a CyberPower to try.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review the BN900M. I am sorry to hear about the issues you faced with our unit and any inconvenience it has caused. I hope you consider us in the future and if you run into any issue please do not hesitate to reach out to us. The BackUPS unit would come with a 3 year warranty on them.
Rated 1 out of 5 stars
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked perfectly for 7 days but then started going off every 8 hours. I would take out all the plugs that I had in it and let it recharge and then it would work ok for day or so but then would start beeping. (I never had a power outage or power surge) Finally it would not charge at all. I thought it could be the battery but I had had it only for 2 weeks and the battery should not fail that quickly so I looked at the instructions and it did not give me a telephone number, only a web site (Well when you canit work your computer how do you get in touch with them!!!!!!) Feed up and returned it to BB.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for bringing these issues to our attention. We apologize for any inconvenience or frustration they may have caused. The BN900M is set to a quiet alarm by default, so it should only alarm if it reaches a low battery condition. In this condition it will be 2 times every 30 seconds. If you turned the alarm back on, the unit will beep 4 times every 30 seconds while on battery. Our support team may be reached at 800-800-4272. We hope you reconsider APCbySchneider for your power protection needs in the future.
- Pros mentioned:Surge protection
Rated 1 out of 5 stars
THIS SHOULD HAVE BEEN A WELL-MADE PRODUCT!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a really good idea but the wires that attach to the battery are very short and keep disconnecting so this is really just an expensive surge protector with multiple outlets. DO NOT BUY!!! It would have significantly increased the cost of the item to make the wires connecting to the battery longer.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery was a pain to get connected and the cover for it fits poorly. Once all that was sorted out it works fine. Using on tankless water heater not computer.
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN900M. We appreciate the feedback and apologize for any inconvenience the unit caused. If you need any assistance with the UPS please do not hesitate to contact an APCbySchneider support team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Rated 3 out of 5 stars
Usually APC is good but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy a lot of different battery backups being an IT guy, I guess I just got unlucky with this one and it had a faulty battery and I had to return it.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking to time to review our UPS. I am sorry that you received an unit with a faulty battery. These units would come with a 3 year manufactures warranty so please do not hesitate to reach out to an APCbySchneider support team if you run into any other issues with the unit. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.



