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Customer reviews

Rating 4.8 out of 5 stars with 392 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the Back-UPS Pro 1100VA for its long battery life and reliable performance, praising its ease of use and the inclusion of USB charging ports. Many appreciate the surge protection capabilities and the informative display. While some users noted a slight noise issue, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 392 reviews
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as promised. No problems. that it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quiet, takes up less room, great $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS I replaced an older APC unit with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC UPS battery backup device works fine for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Back-UPS was a replacement for a broken one. It is doing it's job and no complaints so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for clean power. Just wish it had notification through ethernet when on battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS has plenty of power. I used it for my server and router. With all the power issues in Florida, much-needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised, exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides battery backup and surge suppression. Has a nice control panel to monitor the line which can be dimmed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC makes a good unit. This backup is accurate in load and capacity. Does what I need it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good Backup

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC power backup is a good system and more than sufficient for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup, easy to setup and no issues when needed. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a luxury item but does exactly what it is supposed to do. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed about a week after purchase. So far, everything is working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice UPS unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice UPS unit with plenty of reserve power for most applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had it long. But so far its does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! When the power goes out I don’t have a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a old one. It does the job so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat good UPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give this five stars since buying it I've had to unplug and disconnect the battery and push the the power button then reconnect the battery and plug it back in with no load 5 times to get it to work again.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you keep having to reset our unit. You should not need to reset the unit this often. I recommend reaching out to an APCbySchneider support team at your convenience so we can assist you in resolving the issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had good luck with other APC Backups, but not this one. It died within 3 months of purchase and Best buy would not support the warranty.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear about the issues you are facing with the unit. Please reach out to an APCbySchneider support team at your earliest convenience so we can assist you with resolving the issue. The unit would come with a 3 year manufactures warranty but it would have to go through us instead of BestBuy. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Rated 3 out of 5 stars

    APC BN1500 Battery Run Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more run time based on reviews. PC and Monitor connected, (load indicates 2 bars) 26 minutes run time.

    I would recommend this to a friend