Customer Ratings & Reviews
- Model:
- BN1100M2
- SKU:
- 6165880
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Back-UPS Pro 1100VA for its long battery life and reliable performance, praising its ease of use and the inclusion of USB charging ports. Many appreciate the surge protection capabilities and the informative display. While some users noted a slight noise issue, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
provides all that is needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a replacement...my previous apc back-ups (>15 years old)could not provide the info and status this one does. excellent replacement for my purposes.
I would recommend this to a friendShort Life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This battery lasted only 18 months. Disappointed in its short life.
No, I would not recommend this to a friendFunctional but poor finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. That’s about it. The display went out about 1 yr in. It’s almost impossible to see with light on in the room. I have it connected to my NAS which thankfully acts as an interface. I won’t buy APC next time.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for your inquiry. I am sorry to hear about the screen not working correctly. I would try disconnecting the equipment, removing the internal battery, disconnect the input power then hold the power button for around 10 seconds. If this doesn't clear up the issue please reach out to an APCbySchneider support team. The unit would come with a 3 year manufacture warranty. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Died after year of barely using it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this about a year and two months ago. I barely used it and it’s no longer working. I get a F04 error on it and it just shuts off. I went back to Best Buy to see if there was anything that could be done, and I was told that there wasn’t unless I had bought the extended warranty on the product. I do not recommend this product. I am going to try to reach out to the manufacturer and see what can be done. I’ll update my review depending on this process.
No, I would not recommend this to a friend- Cons mentioned:Noise
annoying noise, returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this ups made a annoying coil whine noise and I had to return it, because it was too loud and annoying to ignore.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear about the issues you faced with our unit. Usually the UPS shouldn't make a noise that you can hear in an office environment. It sounds like the unit itself may have been faulty. If you purchase another one of our units and run into this type of issue please do not hesitate to reach to an APCbySchneider support team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
- Pros mentioned:UsbCons mentioned:Noise
Great for home office
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item to replace the 1300va model, which was too loud for my needs. This one is not only silent under all loads, but also features front usb and usb c ports for phone charging (all on battery), which is a great feature. I am able to run my gaming pc, and 2 lcd monitors on this easily without overloading. It works seamlessly with APC's powerchute program (needs updating), and is a relatively small form factor, compared to a lot of other comparable ups models.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use, Reliability
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to upgrade my older unit instead of getting a new battery and really like this one a lot. Much quieter and better ease of use. I notice a massive increase in longevity with all my equipment when using a Battery backup in my apartment complex. This one is noticeably better quality then similar class 5 years ago. The company has been making great advancements in design.
I would recommend this to a friend Battery Backup for Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work at all as I expected it to. Would not allow my Netgear Modem with voice to plug in and work. Returned.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear about the issues you faced with our unit. If you purchased another one our units please do not hesitate to reach out to an APCbySchneider support team to resolve the issue. We can look into the issue further and see what is causing the unit not to work with your equipment. We offer email and chat services through our support site.
F04 Battery failure after 1 week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.F04 Battery failure after 1 week. Second APC Battery backup to fail in a short time
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our UPSs. I am sorry to hear that the unit failed shortly after you installed. I would try removing the equipment from the unit, disconnect power cord, and internal battery. While they are disconnected try holding the power button for around 10 seconds. If this doesn't clear up the issue please reach out to an APCbySchneiderElectric support team at your earliest convenience. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
- Cons mentioned:Noise
Solid UPS, strange beeps...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others motioned on the bigger UPS 1500 unit, the darn thing makes a regular beep/whistle noise that whimpers every 5 seconds. Its low db, but its annoying. hopeing to get a replacement which doesn't do this.
I would recommend this to a friend Works great so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Does what it's supposed to do.
I would recommend this to a frienddidn't work with my pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work from a home office and bought this solely to protect my pc during outages, especially since we had a couple recent incidences of the power flickering off and on. Had the power go out this morning and this didn't work with my pc. It looked good for a few seconds, then the pc went dark. After some mouse jiggling and key tapping it came back asking if I wanted to resume Windows (which is not a natural sleep mode). After it finished restarting it went back down a couple of seconds later and wouldn't come back. On the display the battery showed fully charged (has been plugged in for several days) and load only one bar. Will be returning to try something else.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear about the issues you are facing with the unit. I would double check in the Power Saver options to make sure you have it set to go to sleep during a power outage instead of hibernating which sounds like what it went into too. If you need assistance in finding this option please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site.