Customer Ratings & Reviews
- Model:
- BN1350M2
- |
- SKU:
- 6165878
Customer reviews
Rating 4.7 out of 5 stars with 382 reviews
(382 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Back-UPS Pro 1350VA's reliable battery life and decent performance for its price. Many appreciate its surge protection capabilities and ease of use, while some find the front LED display and USB charging ports to be valuable additions. A few customers have mentioned some noise, but this can be addressed by muting the device.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Has something changed, good APC units until now?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in Jul 2018 and it failed in Mar 2022. So it failed 8 months past the 3 year warranty. I have owned many APC products over the years and only had to replace batteries and not had a unit fail until now. I have three other APC products right now but in the future I guess I may have to consider other brands like CyberPower, but I dont really want to.
No, I would not recommend this to a friendRated 1 out of 5 stars
APC 1350VA Off-Gassing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The APC Back-UPS Pro 1350VA stinks - literally. The smell of hot plastic and glue mixed with ozone fills the air of my office and adjacent living room Returning it today.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We're sorry to hear about your experience with our product. We would like to address this matter promptly. Please reach out to our customer support team with your details, and we'll work to make things right. We offer phone support at 800-800-4272 and chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST.




