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Customer Ratings & Reviews

$237.42

Customer reviews

Rating 4.7 out of 5 stars with 3056 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,056 reviews
  • Rated 5 out of 5 stars

    Great UPS!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power time on this unit is superb. Can’t run a household in it, but gives ample time to perform a proper shutdown of devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protects again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pure electrical protection! Great prices at Best Buy! Will look forward to more protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must at home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must at home, specially if you live in an area prone to power outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC-Back-UPS Pro 1500VA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Fast Delivery from Best Buy which I like a lot. Highly recommend this product from Best Buy! A++++

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stopped working just after 1 month of purchase. Best Buy cannot honor the exchange and any Greek repair would void the warranty. There is no point buying the product at Best Buy when APC itself is selling the similar product for same price

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to share your feedback. We’re sorry to hear that the product stopped working shortly after purchase and understand your frustration with the situation.
      The unit is backed by the manufacturer’s warranty, and to ensure that coverage remains valid, repairs or replacements must be handled directly through APC by Schneider Electric rather than third‑party repairs. While Best Buy’s exchange window has passed, Schneider Electric’s technical support team can assist with troubleshooting and, if the issue is confirmed as a defect, provide warranty service options.
      We strongly recommend reaching out to Schneider Electric Technical Support so they can review your case and help resolve the issue as quickly as possible. This warranty support applies regardless of where the product was purchased. We appreciate you bringing this to our attention and value your feedback. APC

  • Rated 3 out of 5 stars

    If you need battery backup....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty descent. Nothing special about it. It did exactly as it stated. I needed it and it worked. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rack server approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my server running smoothly with no issues when a power surge may occur. Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I regret buying this this Back-UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device just had an FO4 error that shut down my network controller w/ video cameras, entire network and POE devices, 4 drive NAS, and RasPi with Home Automation. Ear piercing sound that I couldn’t stop until unplugging everything and disconnecting battery. 11pm Saturday night. I wouldn’t buy another one of these or anything from this company and I wouldn’t troubleshoot it and put it back in place to test it with one load at a time to see if it does this again.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. The F04 is a clamp short error typically happens when a surge hits and the UPS stops output so that your load does not get damage. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST. APC

  • Rated 5 out of 5 stars

    APC Pro 1500

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for older unit. Works great-great display and lots of backup power.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fo2 ON 2nd unit!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used APC for years,,this unit is junk. They sent me a replacement and just got FO2 failure on it. Won't even hold my Frontier Fiber Internet up. Also I never write these reviews

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8:00 AM to 8:00 PM Eastern. APC

  • Rated 5 out of 5 stars

    I love mu APC UNIT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC unit us exactly what I need to protect my very expensive computerized embroidery machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep the internet running

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, being in TX with power outages this keeps my internet running no matter what

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective UPS, easily handles most power issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good UPS. Easy to set up That supports many devices. Excellent service by our local Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a wishing Alternate power source since I am teaching from home. This unit for the bill. Quality construction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APC works well, but has a slight but strange and annoying sound that comes from it. I've read other reviews that have said that same. That being said, it worked great in a lightning storm that took out the power.

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear about the issues you are facing with our unit. If the noise continues to bother you please do not hesitate to reach out to APCbySchneider support team at your convenience. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Directions were easy to read. The APC is working just fine and doing what it was designed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ups. It was more of an urgent purchase, since the user’s old one had allegedly failed (I wasn’t in a position to discriminate).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great at a trade show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conditioned power and kept demos running during a trade show. Front USB ports allowed reps to quickly charge their phone during breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery backup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These last a year or two and then will go out and must be replaced.

    I would recommend this to a friend