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Customer Ratings & Reviews

$237.42

Customer reviews

Rating 4.7 out of 5 stars with 3060 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,060 reviews
  • Rated 5 out of 5 stars

    GOOD BATTERY LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS BEST SINCE OUR WORK AREA HAS THE POOR ELECTRICITY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    performs as indicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the electronics working during brief to medium power outages depending on load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ups in its class. Very easy to use and sturdy construction.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UPS produces bad smells during battery operation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this thing since Jan '22. Just had a power outage yesterday. While the system ran on backup power (just powering my internet router and mesh device) the unit produced some really bad smells during the ~2 hours it ran (like a burning/metallic/acid smell) that filled up my closed office room. I can't imagine that is normal since I've owned many other UPS and never experienced similar smells during operations. I wouldn't recommend this device, seems like a potential health/fire hazard. I'm replacing it with another brand.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BN1500M2. At Schneider Electric we take customer concerns very seriously and as so, our Quality Engineers monitor the products' performance in the field very closely. At this time, there are no known field issues related to this unit and in case something like this arises again to any of your APC by Schneider Electric products, please contact us immediately for assistance. We hope you consider APC by SchneiderElectric for your power protection needs again in the future. APC

  • Rated 4 out of 5 stars

    smaller size, but same capability as my old unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came up ready to use with full battery charged and available. Easy to setup and replace the old unit that failed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product works very well but kind of bulky. have not tested in black out yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it's suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it suppose to. It worked when I lost my electricity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best inappropriate noise maker ever. Hate it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid like the plague unless you love loud noises. This things #1 priority is to make loud beeping and screaming at the worst times and the mute button is the most fragile thing on the product. I've taken an ax to one and another is in the yard right now beeping away. avoid this company unless you like sirens.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BN1500M2 UPS. The device's audible tone / alarm was made that way so it may caught the attention of users and address whatever the alarm is accordingly. You may always choose to have the UPS on mute, however, critical events like UPS error or Low battery condition would still be audible. Please contact us via chat: https://www.apc.com/us/en/tools/chat/ or phone 800-800-4272 if you need further assistance. APC

  • Rated 5 out of 5 stars

    excellent backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has voltage regulation, everything goes thru power supply

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need better design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the LARGE plug ends of some components -- plugging it in covered another plug -- so that plug can not be used.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking time to provide feedback about our surge protect. I am sorry to hear that it didn't meet your exact needs. I will pass along the feedback to my colleagues in product management. APC

  • Rated 1 out of 5 stars

    Disappointing and unusable – constant F02 Error

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this APC UPS surge protector with battery backup a month ago, hoping for reliable power protection and backup, but it has been nothing but a disappointment. Every time when there is power outage(even for a few seconds), I get an F02 error, which makes it completely unusable. I’ve followed troubleshooting steps, but the problem persists. For a product that’s supposed to safeguard my devices and keep them running during power outages, this constant failure means it’s not fulfilling its primary purpose. Instead of peace of mind, I now have the headache of dealing with an unreliable UPS that shuts down unexpectedly. I expected better from a brand like APC, but sadly, this has been a waste of money and time. I cannot recommend this to anyone looking for dependable surge protection and power backup.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We do apologized for the inconvenience. May we request you to please contact our tech team so we can help you getting the accurate resolution you deserve?

      https://www.apc.com/us/en/support/

      Thanks and have a good one. APC

  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the power goes out, this works fantastic! We have 2 of them in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice affordable product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded with features. ...........................!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-made product. Works well. It has come thru for me during a few power outages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blinks out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer blinks off in a power outage and then resumes working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed in two weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for power outages failed in two weeks was great till then ;-)

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly so we can address this issue and provide you with the support you need. You may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST. APC

  • Rated 4 out of 5 stars

    Power outage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have if working from home and a power outage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 12 in our office, and wouldn’t use any other

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price Value, Will buy again when i need it. Works as intended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for work, to replace one that got fried by lightening. So it does it job that's for sure!!

    I would recommend this to a friend