4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$237.42

Customer reviews

Rating 4.7 out of 5 stars with 3060 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,060 reviews
  • Rated 4 out of 5 stars

    Good backup

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good system for keeping my internet running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable in an outage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually currently looking at 100 kVA UPS's. In the meantime until we replace our 150 kVA with a 100 I'm spot covering devices with APC thowdown UPS's and with that I sleep well at night in a 24/7 failure is not an option industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Home UPS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the trick and usually offers around 5-8 minutes of playtime for a gaming computer if you have short power outages.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undoubtedly the worst UPS purchase I have ever made! The unit failed twice in the first month, and of course it was after Best Buy’s very short return period. So I contacted APC. They told me to turn it off when I left the house. That’s utterly ridiculous advice for a UPS, the purpose of which is to keep power on. APC refused to honor the warranty until I threatened to write their corporate headquarters, and then they only agreed to send a battery. Never again will I purchase any APC/Schneider Electric products, and I will be very careful what I purchase from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We're sorry to hear about your experience with our product. We would like to address this matter promptly. Please reach out to our customer support team with your details, and we'll work to make things right. We offer phone support at 800-800-4272 and chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST. APC

  • Rated 5 out of 5 stars

    The power just keeps going!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great UPS, providing clean power to my system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality UPS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product! Been using to power my gaming pc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good so far. But it's definitely not a 5 star prod

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work so far except for 1) I don't know if it's my power Co. But it keeps turning on and displaying the power input to be 40VAC. 2) When I took the side off to hook up the battery the side came off just hine. But it will not go back on. Seems like the frame has been bent slightly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Power Backup unit!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great & plenty of outlets. The slight tilt of the dispkay screen makes it easy to see if unit is on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying this brand for many years. Top quality !! Good price through Best Buy and the warranty plan is a plus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    APC 1500 UPS Back Up Battery failure

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery operated for 2 months, then went to run on battery power when there was no outage and into permanent FO2 mode where alarm won't stop. Best Buy past return period, their service department was NOT helpful. Called APC support and they WERE very helpful. Sending a replacment battery. Assuming new battery works longer term, I will update the review.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. We are hoping this issues won't happen again. But if in any case, you can always reach us at https://www.apc.com/us/en/support/. APC

  • Rated 5 out of 5 stars

    Nice for the server room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in the server room. No issues setting up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't hd to use it yet as no power outage since. Hoping will do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shopping online! The convenience is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well so far. Enough backup power for the entire computer system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a new battery back up for the office. Hardest part was switching all the plugs over. Very easy to set up and I get updates from the program ! And the two additional plugs were great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad switches spoil a good product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased three of this model in the last 12 months. They aren't as good as they used to be. APC must have changed suppliers for their switches as they are all junk now. Every one of the three I've purchased have the same problem. They power up fine on initial use, but if you power the unit down after a few hours, a few days or a few weeks, the units will not power up again. To get the power switch to function you have to unplug the unit, remove the battery and hold down the power switch for about 5-10 seconds, then put the battery back in and reconnect everything and power up. You have to do this EVERY time after powering down. This is ridiculous.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you are running into issues with our UPS. At your convenience please reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 4 out of 5 stars

    HAPPY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT. HIGHLY RECOMMENDED. GREAT CTS SERVICE

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped dead at 4 months.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery backup worked great for nearly 4 months, then the battery loudly died at 3am. The warranty is useless

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to provide feedback about our UPS BN1500M2. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST. APC

  • Rated 2 out of 5 stars

    Power button dead

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this system a month ago not to mention I have done got 2 more for a warranty through APC. The reason is bc the Sys would run great turn it off at night get up turn it on in the morning power button will not turn unit on at all. Not to mention this last one keeps clicking and their is not even a load on it. Got another APC same unit same identical thing happen power button dead. Soooo got another warranty and they sent me a sinwave unit well power button is working fine but when I do a test the test fails computer seems like it shuts down when Back-UP is on battery. So calling APC back Monday and see what they tell me. I am hoping my 4th unit will be awesome with no issues.

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our unit. I am sorry to hear that you are having so many issues with our unit. Please reach back out to an APCbySchneider support team when you have a chance so we can look into this issue further and determine what is causing the issue with the unit. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 3 out of 5 stars

    Good capacity, but doesn't give clean power

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't offer a true sine wave which means a lot of devices will power cycle when you lose power.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. The UPS would produce a step approximate sine wave while on battery but usually equipment can handle this. If you equipment needs a pure sine wave both on and off battery I recommend checking out our BR1500MS which would be a pure sine wave both on and off battery. Our SmartUPS products would also output a pure sine wave on and off battery. APC