Customer Ratings & Reviews
- Model:
- BN1500M2
- SKU:
- 10734945
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Small Office Home Office use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful for keeping my home office working correctly. Back up power for external drives and WiFi router.
I would recommend this to a friendExcellent ups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ips is fantastic. Its powered several quite large servers through some rather long power outages.
I would recommend this to a friendDied before 90 days
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't make it 90 days. I called best buy, they said I had to deal with the company who made them. Called them, they are only willing to replace with a refurbished item that doesn't come with the same warranty. Don't waste your money.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We are very sorry to hear of your unfortunate experience with our BN1500M2 UPS. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach us out again via chat or email, to properly diagnose the unit, and process a new replacement for your UPS, if warranty claim is necessary.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery Back-Up and Surge Protector - Black is great product
I would recommend this to a friendimproved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS has a usb port on the front for charging devices which is a welcomed improvement.
I would recommend this to a friendNothing but heavy junk!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this new, installed battery properly, and only charged its battery full once. A few months later, when a bad storm came and shut off the power, I turned it on. Battery was dead even though I've never used it. The machine would not charge the battery even though it was plugged in for hours. I disassembled it to see if anything on the circuit board was burnt; everything inside looked fine. I know the battery couldn't have been dead. I used wires to connect the positive with the negative terminals and got a spark, so the battery had electricity. At least I got a battery I can use for later.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Terrible Odor From Device
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For performance, have been very happy with this product. I have loyally used APC products for many years, but after only a few months of owning, I began to notice a terrible odor in my office that would come and go, it had an acrid, burning type smell. I've spent a long time checking all my PCs, monitors, etc & suffering from cough/headaches only to recently determine the odor is coming from this device. Terribly disappointed. This has caused me issues for a long time before I find this.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are having problems with our unit. Please reach out to an APCbySchneider support team at your convenience so we can look into this issue further. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Good Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, has a good battery life. After connecting the battery, replacing plastic panel was a challenge, was not an easy fit, otherwise all good so far
I would recommend this to a friendBest UPS - Protects from thunderstorms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I added a computer system and added the UPS to protect from spring weather and power fluctuations. These products work well. I also use one for my warehouse security system.
I would recommend this to a friendNice and quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets its job done. Compact and more quiet than most. Would recommend.
I would recommend this to a friendImpressive, most impressive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a very satisfied BestBuy customer with this purchase!
I would recommend this to a friendProduct failure in < 60 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product failed just less than 2 months after purchase. The menu screen would no longer work and the outlets would not supply power regardless of whether the unit was plugged in or not. I find it highly unlikely that the battery failed. Based on what I read online, there was like some other component failure. Very disappointing for what has previously reliable brand for me (I own a much older APC UPS that has worked fine for years). Please note that there was not even any power fluctation, loss, or surge. It simply stopped working.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Don’t buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went through two of these and they were completely fried only things attached to it were the tower and internet. Internal components just fried
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Hello,
Thank you for sharing your experience, and we’re truly sorry to hear about the issues you encountered. What you described is not typical, and we want to help determine what went wrong as quickly as possible.
For dedicated assistance and proper troubleshooting, please reach out to Schneider Electric Technical Support at 1‑800‑555‑2725 or connect with an expert via live chat using this link: https://www.se.com/us/en/work/support/.
Our team can walk through the situation in detail, review the setup, and provide the best next steps to resolve the issue.
Thank you!
has been working flawlessly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the usb/usb-c ports in the front and it has been working flawlessly to provide power to a NAS during a recent outage.
I would recommend this to a friendHigh pitched whining noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made a very loud, high pitched whine from the moment it was turned on. Turned it off, unplugged it and promptly returned for a CyberPower UPS of similar specs. This unit was meant to replace a 10 year old APC unit that died, guess they don’t make them like they used to.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear about the issues you faced with the unit. Please consider us for your future purchases because it sounds like you may have purchased a faulty unit. We can resolve the issue on our support lines. Most of the BackUPS units also come with a 3 year manufactures warranty.
Great Battery backup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great right out of the box with no problems and it is easy to use and set up.
I would recommend this to a friendWorks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a UPS for 2 48 port switches and it worked in a pinch. No complaints.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product we use them in our business and they have not disappointed
I would recommend this to a friendbest power backup for my devices.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.apc back ups is really good for computer and security camera...
I would recommend this to a friendNot worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery went faulty not even 24 hours of use..
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for your feedback. We’re very sorry to hear that the battery appeared to fail within the first 24 hours of use—that’s certainly not the experience we expect customers to have with the BN1500M2, especially on a new unit. We strongly recommend contacting Schneider Electric Technical Support so they can perform basic diagnostics and arrange a replacement if needed. You can reach support by calling 1‑800‑555‑2725 or chat with us.