Customer Ratings & Reviews

Neighbor watered our plants stated beeping non-stop. Everything plugged in remained powered off. Why would this unit not power itself back up? I lost internet and security cameras this entire time. What am I missing?

I've have 3 APC units and one of them is a different model. They all 3 failed in the same way (overheating and strong bad smell). One of them came defective, the other one failed roughly within a year with almost no use. The other one lasted a bit longer but I can't really recommend APC with 3 out of 3 units failed. I treat my equipment very well so it was not because of misuse. Will see if I have better luck it CyberPower or another brand.

Had a few problems with it shutting down for no reason but it seems to be working better now

The first one was DOA. Returned and the second one has dead batteries and errors out after about 2 months. I am disappointed in a brand I used to value.

I have been in I.T. for over 25 years. I have seen a huge decline in reliability of all APC UPS models over the last 10-15 years. This seems to coincide with when Schneider Electric bought APC. This is based on experience with over 400 units currently in place.

There is a light coming on this item that the directions say could have happened during the make of it.

I spent quite a bit of money having a PC built, and then I purchased this APC. My computer would restart out of nowhere, and for months I was troubleshooting a perfectly good computer. Once I disconnected my computer from this unit, all my problems ended. It has now been a month since I disconnected and my "daily" restart issues have resolved themselves. I have spent a frustrating amount of time (and expensive time as I'm a small business owner) trying to figure this out. I'm not happy about my lost time, nor with this product.

After 5 months I can give an honest assessment of this power unit. I’m not happy at all. At least once a month it goes into what is called ‘Brain Dead’ which can only be remedied by removing the battery from the unit, no other way around it. It also gives a replace battery warning very often until it is rebooted. It’s five months old with only one computer running off it, so if the battery is going bad this quick and for this price, it’s worthless. I’m going to tell others to avoid this power supply and go with the ‘other’ brand.

Purchased June of 24 and it has not been very secure. Looking into buying a better one. Should easily have handled 2 iMac machines and it goes off every time there is a surge or power outage. APC is usually very reliable and this one was not. Disappointing and losing work because of this backup. F2 is not a good code. Tried everything to resolve. Do Not buy!

I purchased this the beginning of August to replace an older unit that was close to 7 years old. Within a week it shut off on it's own, so I reset it. Worked fine for another 2 weeks before shutting off again, this time it would not power back on. I removed the battery and reinstalled it, still no power. I purchased new batteries for the old unit, and it is working fine now. The new unit is dead after less than a month of use.

The battery fails after ~3 years. Then, this causes a power failure, which is what the unit is supposed to prevent...... It turns out that this is well known and common.

Months after setup, awful noise came from the device with an odd error message. After looking it up, found out it was a faulty battery. Not worth the time to deal with the company to get a warranty replacement. Might buy APC one more time to see if they consistently dropped in quality. But one more is all they will get from me. I had a poor voltage regulator from them too. Not the same as I remember. The products used to be good.

Bought due to the quite numerous power outages this time of year. So far, so good.

Lots of battery for keeping smaller servers online. Easy to change out batteries.

Replaced 3 yr old CyberPower 1500 that failed. I like the more protected outlets on this APC 1500, easy menu, and that it has a button for muting the alarm. Already had a power outage and it gave an accurate countdown of minutes left before shutting down.

I bought two APC back-up UPS which were delivered on May 5. One of the two was defective. When nothing was connected to it, it said the load was shorted (an F02 error). Because of illness, I didn't unpack it until May 25. But, Best Buy says it is unreturned. That's ridiculous. You'd be an idiot to buy an APC product or from Best Buy.

Does what it's supposed to do. No complaints. I would recommend.

Works great, no issues whatsoever. 3rd purchase of this item and very pleased.

This is a great UPS for computers or other devices that use more power. You can set the sensitivity to kick on closer or further away from the target 120v. It's a great feature if your power fluctuates but not too far away from 120. It keeps the UPS from excessively cycling on and off of battery power.

This often fails me. I have called support and it works for a month or so, then stops again. Worthless to me if it is not going to work when I need it.