Customer Ratings & Reviews

Worked perfectly right out of the box. Have all my internet gear hooked up to it so don’t have to work about power outages while working from home. Have always used APC battery backups.

Considering the poor service reliability of FPL my local provider, this unit is essential for interuption free computer use.

I have several APC battery back-ups and surge protectors in my home, I purchased them after losing a refrigerator and a dryer due to surges in my area. They have done their jobs. This one is great since it has a little more battery power and I need it for some crucial equipment in my home.

Easy purchase, timely arrival and high quality product.

APC has always been a reliable brand of UPS for me, and I want to stick with the best for my electronic equipment. I have two smaller UPS units for my PCs, but I needed this larger backup for my wiring closet. In this central closet, I currently have a wireless router, two camera systems, my home automation hub, Ooma telo, MyQ gate controller, and two RasPi systems for ADSB flight tracking. None of those use a huge amount of power, but I wanted a nice, big UPS to handle all of them with plenty of running time. This Back-UPS Pro 1500VA is perfect for the job. The battery is easy to access. It’s shipped with it disconnected, so the first step is to open it up and connect the positive wire. After that, you just plug it in and let it fully charge. The display on the front panel is great to have and it’s something I always miss on the smaller UPS models. This one shows you the load capacity, battery capacity, and a counter of events that triggered it to go on-battery, among other things. The dedicated button to mute the alarm is a nice feature, too. To get that 1500VA and long run time, it definitely is a heavy UPS with a battery that seems to physically be about 3 times bigger than in the smaller units. So, plan ahead for a place to put it. It’s designed to stand upright, but probably in a pinch you could lay it on one side to fit on a shelf or underneath something. I do wish it came with an option to wall mount it, just because I like to keep things off the floor, but it could always be put on a sturdy shelf if you have the space. So far, I’m super happy with the UPS and expect it will protect all my equipment for years to come.

Only lasted 2.5 years. Turned off the unit as it wasn't going to be used for 2 weeks. Turned out to be 8 weeks. It won't turn back on. Should have purchased the extended warranty.

This UPS randomly died after 7 months of minimal use.

This UPS replaced a unit rendered inadequate as more devices were connected over time. I have only had good experience with APC. This 1500VA model is no different.

I have had this unit for less than a year. It has randomly shut itself off on two occasions that I have observed. Connected devices lose power when this happens. No power issues in my unit / building. Load on unit is typically less than 20%. Called APC support and wasted almost an hour on repeating questions , irrelevant questions, and an allegedly broken replacement ordering system. This unit is going to e-waste and I'm going shopping again.

F06 error a few months out of warranty (bad relay). APC customer service only remedy would be to buy another one. I don't reward companies whose product service life doesn't meet expectations by purchasing more of their products. I would understand if it was just a battery replacement, but now the whole unit is useless.

Awesome battery back up easy to use and hook up. Simple

Already have one of these and just bought another one for a different setup. This APC makes a continuous, faint but very audible screeching-whining-sound. It's not the alarm, it's the electronics in the unit itself making the sound. My other one does not do this at all; it's clearly a defect in the new one. Back it goes, and I'm going to see if I have better luck with a different brand.

I purchased this thinking it may be a portable power station but returned it after I realized it was a back-up power device in case of power outages. Im sure it works as advertised but I did not keep it to find out.

APC has long been the "gold standard" for residential-use backup power protection. This 1500VA UPS is a beast. 1500VA is a large reserve capacity that can support the power being out for up to two hours, depending on what you have connected to it. My all-in-one desktop PC will stay alive for about 30 minutes on battery power during an AC outage. I also have another one of these units supporting my network equipment. I have a cable modem, Eero router, HVAC communications module, and a 8 port gigabit ethernet switch connected and I've never run down the battery during any outage, the longest I've experienced was about 70 minutes and the backup was still running strong. The APC powerchute software is useful if you are not always home or at your PC. When the AC power goes out, the battery backup will take over, and the APC software will save whatever you were working on and power off the computer. You need a free USB-A port to connect the communication cable. The display on the unit can show all kinds of useful information, like input and output voltages, percent of load, battery charge state, etc. You can also configure how sensitive the unit is to power conditions, and have it intervene more or less often when there is a power event. Be sure to read the instructions. Finally, the battery is easy to replace without tools. This is important because inevitably the battery will wear out and it is far cheaper to replace the battery that to replace the whole unit.

Device has failed after 19 days of minimal usage with no power outages. Cannot return to Best Buy because of 15 day return policy. Followed instructions for installation to the letter. No way to check for failure symptoms because the "display interface" does not work. Cannot power off with power on/off button. Will not purchase this again. Very discouraged with quality.

It was fully charged, I plugged in a small heater and it only lasted less than 20 minutes.

It runs. Can handle quite a load and still offer decent timing. Havent had a power outage to test it fully

The unit appears to have developed an internal error whereby it falsely senses the line voltage has cut out, so the battery engages. Then the battery disengages and it goes back onto line power only to immediately flip back to battery. It does this in a continuous cycle. The unit is only 3 months old.

I bought two of these. One stopped working within 4 months. The other works great, but it's only 6 months old.

Do NOT buy. These things are literal fire hazards. New unit and replacement unit both threw F02 error with sparks and smoke.