Customer Ratings & Reviews
- Model:
- BN1500M2
- SKU:
- 10734945
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
To Much Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To Much Money To Much Money To Much Money To Much Money
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. The unit bit more expensive than our other units because it is a line interactive unit while online. This means it will output a pure sine wave while online. The unit would also come with a 3 year manufactures warranty too so if you have any issues with the unit please do not hesitate to reach out to an APCbySchneider support team. We also smaller units that cost a bit a less as well if you wanted to check them out as well.
6 months later, battery dead (defective). Trashed.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in August 2023. Battery defective Feb 2024. Warranty and Total Membership doesn't cover it. Straight into the trash ( at the recycling center ).
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN1500M2. We appreciate the feedback. This unit has a 3-year manufacturer's warranty which covers the battery as well, if replacement is necessary. Please do not hesitate to contact an APC by Schneider support team if you need any further assistance. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Poor quality unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit already experiencing problems in less than 30 days.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We do apologized for the inconvenience. May we request you to contact our technical support team(https://www.apc.com/us/en/support/) so that we can assist you resolving the issue you encountered and if needed, we can help you submitting request for a replacement in accordance with the warranty of the UPS you have. Thanks and have a great day.
Great when you need to save your work
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a lot bigger than I thought it was going to be. But worth having. This will keep your PC up and running for 10-20 minutes. This gives you enough time to save any work. Or you can use this to back up modem/router, and power your tablets or phones etc. for a longer period. It has plenty of plugs on the back, some are just for surge protecting, while others do both surge and battery backup. It also has a USB-A and USB-C on the front. This is one complaint that I do have and that is that it does not have at least 2 USB-C ports. I would have liked to have seen 2 of each personally. It has a nice LCD monitor and lets you know what your load on it is, and about how long you have. Right now, I am using this in my front room with my router/modem to keep those powered on. I have tablets and phones and laptops, so when power goes out, it is nice to still be able to have internet and stream movies etc. as well as turn around and charge those devices as needed. My only other gripe is the size. But that is a great tradeoff for the power you get. If you do work from home, or work on a PC in general where you need to save if power goes out. This is for you. Even if you do not, you can still find this useful like I mentioned to keep other devices powered.
I would recommend this to a friendAPC 1500 Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was plugged in for the first time and immediately activated an error code that the user would not be able to fix. Had to return immediately and will not be purchasing from this brand again.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are having problems with our unit. If you run into any issues with our units in the future please do not hesitate to reach out to an APCbySchneider support team. We would be happy to assist you in resolving any issues. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Worked great for 3 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3 weeks. Keeps displaying F02 and F04 errors. Of course no longer able to take it back to Best Buy
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with out unit. At your convenience please do not hesitate to reach out to an APCbySchneider support team. We would be happy to assist you in resolving this issue since the unit would come with a 3 year manufactures warranty as well. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/
Good ups for high powered gaming pc
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with a lower wattage unit being tripped for over voltage. So with this if you have anything above a 3070 this would be a solid option. Currently powering a 3080 and a i9 9900k. The over voltage doesn't get tripped.
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are running into issues with our unit. Lower wattage on this unit should cause it to through an overvoltage alarm on the unit. I recommend reaching out to an APCbySchneider support team directly for further assistance in resolving the issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one had to replace within a week, got another had to replace that one also, company said it was faulty.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear about the issues you facing with our products. Please reach back out to an APCbySchneider support team if you still continue to have issues with the unit. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Back up with Confidence and Quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a number of APC products including some older gen units. APC has definitely improved on their already awesome performing products and this one is beautiful. It weighs more than it looks like it would which usually is a good sign. The fit and finish is absolutely high quality and I expect this to item to last for many years. What I enjoy most about this APC product is that it doesn't just have the outlets for back up of important electronics, but it also has USB-C for charging electronics with the APC quality, a clear digital display with info for everything necessary to quickly monitor, and it fits right in with high end electronics. Having an APC back up is essential these days with so many household electronics and smart products that connect to the wifi. This keeps the connection going in the household for cell phones to connect and to keep your PC running if necessary. It is just a rock solid backup for your PC and network, and APC is known for their reliability and quality products.
I would recommend this to a friendDied after 11 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 11 months. Something this cheap should give given away with every purchase of $500 or more.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are having issues with our UPS. I recommend reaching out to an APCbySchneider support team for further assistance. Our BackUPS would come with a 3 year factory warranty that would start on the purchase date. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Parameters and price are great on a paper, I wouldn't trust it in real life. The self-test wouldn't complete, and it would restart my PC. Waste of time and effort.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with the unit. I would try removing the equipment from the UPS, disconnect the power cord and internal battery then hold the power button for around 10 seconds. Reverse the instructions to power the UPS back on. If this doesn't clear up the issue I recommend reaching out to an APCbySchneider support team at your earliest convenience. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Expensive junk. Stopped working after only a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive junk. Stopped working after only a year.
No, I would not recommend this to a friendDead in days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died 2 days after purchase. We had flown back home and had to fly back out to exchange it.......
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our BN1500M2. I am sorry to hear that you ran into issues with our unit. Moving forward, you may always reach out to an APC by Schneider support team by either phone or chat, for assistance about this matter, so we can assist first with some troubleshooting steps or with the warranty claim, if necessary.
Worse investment ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible investment. I plugged in my laptop to charge and tried to plug in a small coffee machine and the entire machine just shut down! Mind you this was my first time using it and it was fully charged
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are having problems with our unit. Unfortunately it sounds like the coffee machine may have overloaded the UPS. The BN1500M2 would support 900 watts of equipment connected to it and you would want to stay under that. If the coffee maker doesn't draw that much I recommend reaching out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
A Switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model was substituted without notification to me. I ordered the Cyber Power with "one" left at your store. Not happy with what I got. Cyber power not there when took back to return.
No, I would not recommend this to a friend6 months already not working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on april 2021 after only 6 months already not working. Keeps swithing outlet power and battery so keep getting a clicking sound every time it does it (every second it does it.)
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our UPS. I would try reducing the sensitivity on the UPS to see if the UPS will stay online. There is a chance that the incoming power is dirty and causing the UPS to go on and off battery. If you are still running into issues with the UPS after making the adjustments I recommend reaching out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems after third day continually went out on Alarm when not even operating anything... even in the middle of the night and waking up everyone
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to review our UPS. I am sorry to hear about the issues you are facing with our unit. Please reach out to an APCbySchneider support team at your convenience. We will do a little bit of troubleshooting on the unit and determine what is happening with the UPS. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Functional, simple, and simple to set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple setup, Good on line support for setting up email notifications on Gmail, simple Windows app. Arrangement of outlets makes it difficult to plug power supplies for modem and router directly into unit, otherwise, excellent.
I would recommend this to a friendFalse advertising?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a power outage last week. Backup was connected to my fiber optic internet system, 2 components, low power use. Also one Panasonic telephone. I did not even try to turn on the computers or monitors. 6.5 hrs later it was dead.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for you for taking the time to review our unit. From my calculations if you had 6.5 hours of runtime then that would mean the load is pulling around 7 watts of power which sounds correct for a small load like you have connected to it. The unit isn't designed to run indefinitely unfortunately. If you are looking for additional runtime definitely check out our extended run SmartUPS units. They would give you additional runtime since you have the option to add additional batteries to the unit.
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for my space so I returned it. What more can I say?
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our Back UPS product. We are sorry to hear that it did not meet your needs. We hope you consider APC by SchneiderElectric for your power protection needs again in the future.