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Customer Ratings & Reviews

$237.42

Customer reviews

Rating 4.7 out of 5 stars with 3060 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,060 reviews
  • Rated 3 out of 5 stars

    Not the same quality as in years past

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is now two years old and has a 3 year warranty. I noticed earlier this year it was having trouble and would start clicking really fast when I would boot my desktop. Fast forward to two days ago when thunderstorms pushed through my area. All of my other battery backups did what they are supposed to do but this unit just stopped working and started squealing when the lights flickered displaying error code F02. I tried to reboot my machine but it wouldn't supply any power. Then I turned it off and back on several times before the F02 would clear off the display and then it would boot my machine. This is the pro version and cost more than the regular version yet the regular versions work fine while this pro model fell flat on its face. Since I need power to my desktop without fail I immediately purchased a new cyberpower sine wave unit to replace it. I searched the apc website for warranty claims but their chat feature is offline and Schnieder electric apparently is in India. This will be my last APC brand purchase.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to provide feedback about our unit. I am sorry to hear that you are running into issues with our unit. At your convenience I recommend reaching out to an APCbySchneider support team for further assistance in resolving the issue. For fastest service click on the Get Help button in the bottom right hand corner. APC

  • Rated 5 out of 5 stars

    Small UPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC is a solid brand! Good Bang for Buck! Used on network switches in remote part of the building.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have many power problems where we live, so we have many UPSs. We have two of these, along with several others by APC. We have a UPS on our computers, TV, cable modem and routers. We also have some lights and Alexa controllers on UPSs. These 1500s are solid performers. We have had several power events since we installed these, including high voltage (about 145 Volts) when a local substation self destructed. All the APC units handled all the problems. We have one of these on our big TV that uses about 200 Watts and with it, we hardly notice when the power fails. The free PowerChute software is informative and helpful. I also very much like the front-panel display. It comes on automatically when there's a power problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup. Just works!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup to get started. Does exactly what it says and even does a test periodically to make sure he failover is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent UPS it has every feature I need, plenty of outlets and is relatively affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a UPS. It works fine. So far, so good. What else can I say?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable but Where are the Replacement Batteries?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC device replaced my last one - the battery failed and there are no battery replacement options. I use multiple APC Back-UPS devices at home and they all have worked well over long periods of time. APC should make replacement batteries more accessible when they fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vending Machine Power Backup and Surge Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power backup for my vending machines and surge protection too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Wabted something to run my Starlink when the power goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this now for months, and it works great. If the power goes off - it will keep my computers on long enough. I am grateful that I spent the extra money for this. Works excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good UPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sure does tbe job. Didn't realize it came with a data cable for diagnostics, so that's nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as I need. Peace of mind for sensitive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for keeping my cable modem working during outages. With just the modem plugged in it gives me an estimated run time of about 179 minutes or just about 3 hours which provides internet for the length of most of my outages. I have another one with the same size battery (different brand) that allows my home server time to shut off and last about 40 minutes with my server running which uses about the energy of a high end desktop so depending on the devices you have plugged in you can probably expect between those two run times. My only complaint was the battery compartment was kind of a pain to get popped on in the dark (bought it during an outage) but that's my only problem. Overall very happy with the device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new battery backup for a new server. Have always liked the APC brand. New slender design fit nicely under my desk. Much easier to read all features than my old model. No power outage yet to test but set up was easy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    APC is good, but this unit has an issue

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have had APC backup units for many years. I purchased this one just a few months ago, on May 5, 24. After returning from a trip overseas I could not get the UPS to turn on so I could resume the computers attached to it to working status. Looking at the APC website there is literally no way to submit for a warranty replacement. There were, however, many steps suggested to try. I did as they instructed, disconnected the battery, held power button for 5 seconds, reconnected battery, plug in UPS, and it did in fact turn on. However, if I were not a person comfortable with doing such, these steps would have been meaningless. No number to call, no way to report a problem on the website. In the future I will look at other brands. Disappointing in a company like APC.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We apologize for the inconvenience you experienced with your APC backup unit. If you need further assistance, please don't hesitate to reach out to our support team directly at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST. Thank you for your understanding, and we hope to restore your confidence in our products and services. APC

  • Rated 5 out of 5 stars

    Carried the load.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing great. Powering 2 custom desktop PC's , Plus 2 Printers. Cutoff the AC and the power and the UPS Pro 1500VA carried the load for 12 minutes. Long enough to shut down the PC'S CLEANLY. I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not my first APC product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one replaces the one I bought back in approximately 2010. I got a battery failure error during our last power blip, and so I figured it was time for a new one. These devices also provide a conditioned source of power, eliminating the risks of voltage fluctuations (especially now that I live in Las Vegas) and keeping my computers safe. I also bought one for my 3D printers which claim to tolerate power outages, but if you’ve ever tested that theory you’d see that sometimes you get print failures, or at least a very visible “print line,” when the power comes back and they try to resume printing. I can’t recommend a better UPS brand, and in particular this 1550VA model, for most any residential equipment power and protection needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great- replaced a lower end version! We like it a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITN adjunct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery of my APC Back-UPS XS 1500 no longer held a charge after 7 years. I was going to replace its battery but when this unit went on sale, I decided to get it. It is slightly more compact than my old UPS. It also has 2 USB ports on the front which means that I don't have to use one of the power plug ports on the back to recharge my Phone. I will probably get a replacement battery for my old unit so that I can use it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Battery Backup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this product for 4 months now. I have 8 items plugged into it. All 8 need battery backup. This system stood strong for 30 minutes; better than what is advertised.

    I would recommend this to a friend