Customer Ratings & Reviews
- Model:
- BN1500M2
- |
- SKU:
- 6165881
Customer reviews
Rating 4.7 out of 5 stars with 3060 reviews
(3,060 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Very Good, but Not Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After lightning took out my twelve year old APC BackUPS, I replaced it with this model. It works as advertised, but has one minor issue, and is missing one critical feature my old backup had. The minor issue... When the display on the front is on, the UPS emits a high pitched whine, audible from several feet away in a quiet room. I'd exchange the UPS if it weren't such a hassle, but it's likely they all do this. I have the display set to shut off after a few seconds to avoid the issue. The missing feature... My old APC UPS had a master electrical socket on the back that controlled a bank of other sockets. I had my PC plugged into that master socket, and when I turned off my PC, the UPS turned off that bank of other sockets. I had my external speakers, DAC, and headphones amplifier plugged into those sockets, and when I shut down my PC, the UPS turned off power to those devices. That was a handy feature I will miss. By the way, APC suggests replacing the batteries every three years. From experience, they will last at least twice that long. I don't replace mine until the UPS fails a self-test. Recycle your old batteries when you replace them. My old UPS gave its life protecting my computer, expensive digital piano, printer, etc. from a severe lightning strike. That's my main reason for having a UPS. Thanks, old UPS. You will be missed. :)
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Noise
Rated 5 out of 5 stars
A great backup battery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This backup battery has helped in numerous power outages, where I can get around four hours of continued WiFi connection with my router and modem plugged into it. The only problem I had was the loud beeping it emitted when it was in use, but that can be turned off with one button.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and started working immediately. Actually had a power outage a few days later and it worked perfecly.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Noise
Rated 4 out of 5 stars
Good Batter Backup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty stable unit... only issue I have is it once in awhile starts beeping with no power interruption which requires the device get turned off then on again. Does the job, though!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Reliable Power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The APC Back-UPS Pro are wonderful ways to protect electronic devices from power surges as well as unexpected power outages. I go a little bit too far with the battery back-up units and have more than a dozen around the house. I protect all of my computer equipment as well as my TV/video system. I have a projector and it came with a warning, do not unplug the projector while it was operating, or it is possible that the bulb could be damaged. I was there when someone tripped over a cord and unexpectedly disconnected power to a projector at a trade show class and within a few seconds, there was a "POP" and the bulb exploded. I was watching a movie on my video projector when power went out. The UPS automatically kicked in and prevented any damage to the bulb; the bulbs are very expensive. I have also been able to do controlled shutdowns of my computers when power was unexpectedly lost. If you have a UPS and it saves one nice piece of electronic equipment or allows you to save the work you are doing on a computer rather than loose progress and possibly have corrupted data, I feel it is very much worth it. Just be aware that you will usually need to replace the batteries in the UPS about every 4-5 years.
I would recommend this to a friend Rated 5 out of 5 stars
Great for the Home Office!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, powerful, quiet, lots of outlets & ports and affordable! What more could you ask for? This unit replaced an older, smaller UPS and gives me two additional battery-backed outlets in a similar sized enclosure.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This really came in good use and works amazing. I had a hurrican last year and this was the best invesment I had and all my electronices that was pluged in kept working.
I would recommend this to a friend - Cons mentioned:Noise
Rated 3 out of 5 stars
Works well, until it doesn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Listen, it's a great device until it's not. I get about 6-12 months out of each battery, and then I start getting the dreaded red ring of death and a horrible, loud ringing sound that doesn't stop. It doesn't help that this can suddenly occur while you're away, and god knows how long the device has been ringing for the neighbors (who might think to call the police bc it sounds like an emergency alarm). I file a claim with APC, and I get a new battery for free. Rinse and repeat. I probably won't buy a replacement battery after the warranty ends and they stop covering them. I just feel like I consistently get low-functioning batteries that last less than a year, when they're expected to be 3-5, and then have a scare when it decides to malfunction and scream. I feel like I'm maybe just uniquely unlucky here, considering the general take that this is a great device, but I can only go through this so many times before I feel like a fool. I'll probably shop around more for the replacement brand.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty.
Typical life of batteries are 3-5 years and factors such as storage, temperature, humidity and charge and discharge cycles affect battery life.
What is the expected life of my APC UPS VRLA battery?
https://www.se.com/us/en/faqs/FA158934/
If you need advise and assistance in order to keep your batteries longer at your earliest convenience please reach out to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.
- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well on linux and gives my systems a long run time on battery
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Top notch battery backup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After four power outages one week, I decided to quit putting off reinvesting in a battery backup for my equipment at home. They function as a battery backup and surge protection. Good surge protection is a cheap insurance when it comes to high end electronics. This is about the highest end UPS you can get in store. APC is in my opinion the best brand on the market when it comes to UPS. I've have dealt with them for a few decades now. A few other brands may be cheaper but they don't have the same level of quality and this is one of those things that you really don't want to skimp on. The unit itself has what are basically two 12 volt 1.7 amp batteries in it. These need have an instruction sticker removed and one terminal plugged in after unpacking the device. This is pretty easy in that the side slides off and then back on once connected. This doesn't require any tools to do and only needs to be done the one time. Once the battery has been connected you are ready to plug it and your devices in and go. The device itself has a LCD display and can be manually cycled through a handful of displays showing voltage output, load, and estimated battery life. It also allows the power outage alarm to be muted and remembers its state from one outage to the next (This feature is a God send) the display also goes dark (sleep) after a while which is nice so it's not visually distracting. We bought a few of these including one of these for my elderly mother's motorized reclining chair since it's almost impossible for her to get out of the chair when fully reclined should the power go out. We plugged her chair, cell phone charger, tablet charger, and landline cordless phone base station into one of these so I dont have to worry the next time the power's out for her. She'll be able to go up in down in the chair way past most outages now. The time remaining on battery backup on these is a best guess by the unit and is based on current load and the charge left. Without anything pulling juice from it the display will read something like 347 mins. With my desktop PC, a roku, soundbar, and a 55" TV it looks like I'll get between 30-45 Mins. Certainly more than enough to make it through any blips or short outages. So far I've been very pleased with these. They are well worth the money.
I would recommend this to a friend Rated 5 out of 5 stars
Works as intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had any issues with the product so far, was easy to set up and it already protected my pc from a power outage, very satisfied. G They go on discount pretty often so get things on discount if you can though.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Backup power for safe shutdown of server.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using for Sinology 4Bay NAS + router + modem + USB HDD All will run on backup for more than enough time of safe shutdown + a bit of run time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Value at Best Buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rock steady performance, built tough and light enough for the top of the desk. Easy to read instructions and phone-tech support. This APC back-up has kept me up and running without even a screen flash or temp log-out. Been through many power downs and APC does what it says it will do! A must-have all the way around. Easy to operate menu-screen and flawless operation for going on a year now...
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Price
Rated 5 out of 5 stars
Best purchase of 2023
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The #1 best purchase of 2023. If you don't have your pc on one your risking a lot. Its expensive but dam is it worth not having to worry your computer or other devices will explode due to a bad power strip. The added time before blackouts is great as well.
I would recommend this to a friend Rated 5 out of 5 stars
Up and running out of the box easy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item to replace a 5 year old failed cyber power unit that decided to quit on me and fail a battery swap I tried to conduct. This unit was simple enough to setup and I had it up and running and in place within minutes of unboxing. No issues turning on and getting online to protect my home entertainment center.
I would recommend this to a friendRated 5 out of 5 stars
Backup Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions and installation easy to follow. Does not take up much room.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
I assume it works fine, it was a gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift to someone so I can’t really say much about it but I mean they haven’t complained about it not working or had to return it so I assume it works fine
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Backup Power Unit!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 8 months ago. Gaming PC, 3 Monitors, and a direct drive steering wheel attached. Been through several power outages amd performed flawlessly everytime, giving enough time to properly shut down equipment. Setup was a breeze as most backup power units should be. Perfect for home use. We use APC in our data center at work, and this is as well made as that high end equipment.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Battery back the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this battery back it lasts a good while and makes it all well worth it for our company
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
No more worries, our equipment is covered!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact in size but carries a large amount of equipment. This took the worry out of electrical storms and power outages, now all of our equipment stays up long enough for the generator to kick on and we don't lose anything!
I would recommend this to a friend














