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Customer reviews

Rating 4.7 out of 5 stars with 3060 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,060 reviews
  • Rated 5 out of 5 stars

    Seems effective for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had to leverage this a few times and the device is pretty effective for what it claims to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious Power Backup When You Need It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no good time to lose power to tech running 24/7. When my M-I-L last lost power in an extra severe FL thunderstorm, her AT&T TV gateway got fried via the coaxial cable. Fortunately, the relatively new TV was survived. The replacement gateway had no coaxial, so after installing an ethernet connection, I made sure that the ethernet, and power to both the gateway and TV was provided via a new APC - Back-UPS Pro, 1500VA. Be sure to protect your stuff - recovery time is money. Be sure to get enough wattage coverage for your tech stuff. I purchased the 900 Watt model to assure enough time to power-down any computers to be added. I like the ability to see the power stats and charge mobile devices from front ports.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Great UPS. Excellent investment

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my computer. We had some brown outs this summer and my computer never skipped a beat because it was connected to this UPS. I've also tripped circuit breakers because I was running a microwave on the same circuit as my computer and ac but the computer never turned off.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection
    Best Buy Employee

    Rated 5 out of 5 stars

    great purchase

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very great product from a great company. Has protected my PC many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable battery backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s supposed to do. I bought this APC battery backup to protect my desktop computer, modem, and router at home, and it’s been solid so far. Setup was straightforward, the display is clear and easy to understand, and it gives peace of mind during brief power flickers and outages. I haven’t had any issues, and it feels well built and reliable. It’s a battery backup — it works as intended. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended. IT connected it to our server with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps Fiber Modem and WiFi Router online during outages for about ~3hrs. Can run 75" 4K TV for ~20mins at high brightness. LED display makes it easy to shed load to maximize essential devices only

    I would recommend this to a friend
  • Pros mentioned:
    Lcd, Surge protection

    Rated 5 out of 5 stars

    Best APC Back-UPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic battery back-up unit. Multiple outlets on rear for battery and surge protection. Clear LCD interface with alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great had power outage worked flawless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked perfect during a short power outage kept internet on and 75" tv never missed a beat1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best UPS products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reduced size from the previous version. Reliable and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power when you need it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took over the load when the last one gave out. It was easy to configure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerhouse unit for anyone running a high-wattage PC or a complex home office. With 900W of actual power capacity, it can handle a modern gaming PC and twin monitors with ease. However, because it uses a Simulated Sine Wave, enthusiasts with sensitive audio equipment or servers with sensitive Active PFC power supplies might prefer Pure Sine Wave version.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Almost two hours of back up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit will provide me approximately 97 minutes of back up for my security cameras and network equipment

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 3 out of 5 stars

    Great UPS except......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APC 1500 BN1500M2 UPS has enough power for my fully loaded gaming PC with multiple video cards, overclocked CPU & RAM, multiple SSD, sound card, external DAC & amp, and multiple monitors. The new style display is outstanding compared to my old APC XPS 1300 UPS. The display is bright and large. Unfortunately there is one issue with the display. When the display is on, there is a faint but ever present high pitched whine. The high pitched whine is faint enough that you may tell yourself it is okay, but there are days where I wish I returned the unit. The high pitched whine is not present when the display is turned off. However as mentioned above in my review I do like the display turned on when using the unit. Overall I love the unit due to the stability of the voltage output, surge protection, and battery back-up, but I find the faint high pitched whine that is present when the display is turned on to be annoying and hard to live with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very reliable and works as advertised!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after a recent power outage and upgraded my older unit which I have owned for 15 years. Only had to replace its battery one time. This unit is in my main office area and I moved the older unit to power my bedroom HDTV and soundbar. I will be able to watch TV from my bed if we have another power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    APC Power Supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trusted APC to work when the power company dosn't. It keeps my system up when the power goes out or even sags.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working GREAT just as expected. I am very happy with the item!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Good price to protect valuables

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So basically everything related to my computer is connected to this battery. The LCD is very convenient as it tells you how much battery is left depending on the amount of electronics connected. I even have my modem connected which it has been a life saver at the moments I have lost electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great to have one of these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works straight out of the box. I can monitor it at my desktop and keep on using my equipment when the power is lost

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second APC UPS, highly recommended. We have very short power interruptions sometimes, so this solved our issues with our home internet setup and some other electronics. Performs great, and has a bunch of outlets on the back (both surge and surge+battery).

    I would recommend this to a friend