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Customer reviews

Rating 4.7 out of 5 stars with 3060 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,060 reviews
  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    Exceptional UPS Battery Backup.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great UPS battery backup. I like the detailed display showing line voltage, load and remaining time. We have all of our network gear plugged into it and when we lose power, we have about 10 minutes of backup power. Our line power is usually restored within this time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality UPS. Able to handle multiple device plugged into it including high end pc, monitors, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome backup very heavy and decent look. easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Battery Backup & UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used APC Back-UPS systems for over 10 years are always find them reliable with excellent long term performance. I use several of them to protect my network and various computers and external raid drives and highly recommend this product. There are multiple display menus which provide a lot of information about the load and performance of the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a photographer, I ordered this for my work pc that houses my photo backups. I don’t have panic attacks during power outages or thunder storms anymore because of this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Quality for more than a basic UPS setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased 2 APC BackUPS 1500 Pro units from Best Buy a long time ago. A power supply surge zapped the computer and one of the UPS units. So, I decided to order 2 new ones, and have them hooked up. I have used UPS units from APC for nearly 30 years, and except for this last incident, I've never had a problem with UPS units from APC.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    Keeps the Power in check!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up just plug in the battery and then plug in the device and whatever you want powered. There's a red light i the back warnig that the outlet i have it in isn't grounded which isn't good for me but the device has taken over in outages and when the electricity fluctuates in my area so I'm really happy that it's protecting my most expensive deevices!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but my pc is plugged in and ready if need be. This is definitely a quality product and a insurance that my electronics with be safe incase of power outage/surge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great insurance policy against fried computer part

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my computer from power surges in my rental house. The surges fried the RAM in my gaming PC, which was fortunately an easy fix. The peace of mind was definitely worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Replacement for older 1500VA APS-Back-UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older APC - Back-UPS 1500VA,that I had for several years, that started switching back and forth between the green light and the yellow light. I replaced the battery and the condition continued. I decided that there must be a problem with the internal electronics so I decided to replace the unit. Bought the newer model and have not have the problem since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Of The Line Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is to APC's as Rolls Royce is to vehicles. Built to the highest quality standards and works gloriously well. It provides you with all the information regarding the various status of the inputs and it's power available and more. Glad I spent a little more for a much better protection device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated relative to the price: the next step up on quality is 3-5 times as expensive so these are the ones we use. We have 6 of them: two computer systems, two for our network, and two TVs. Uses standard sized batteries which typically last about 3 years and aren't too hard to replace. They last a lot longer than the smaller ones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery backup. Able to sustain two 27” monitors, my PC and network equipment successfully on a power outage. Will purchase another one soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as my living space has frequent power surges and electrical issues. From what I read, it was the one that was that had the capacity to support many electronic items and it had a longer ability to keep things functioning. In the research I did, the APC brand was named best.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent, no noise. The battery can be easily replaced without screws. Its like APC designed this to be repairable. I replaced my two year old Trip lite with this. Trip lite made a buzzing noise all the time, dont buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security in a small package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and clear instructions and quick to put together with a little help. I will sleep better with this security during the crazy storm patterns recently. I will consider one for Xmas gifts for my adult kids!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a battery backup for a quilting machine and this was just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does it’s job well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power regularly goes off at my home due to living in a rural area. I bought this APC to prevent my computer from shutting off and losing progress or risk damaging it. The power went out 2 days after I got it and I had plenty of time to save and shut down my pc. Worked like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keeps me protected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My several year-old UPS died abruptly, so I dropped into my local BB store to get this one to replace it! Has more outlets that are "backup" ready than the one it replaced. It's also a 1500VA vs the 1350VA it replaced. This is my third APC UPS and, as expected, it works as advertised and the included software allows me to monitor my stats. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Reliable Power For Your Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power in Santa Cruz is "dirty" and fluctuations can harm your electronics. The APC Battery Back-Up will protect your computer from power surges and it will properly shut down your computer in the event of a power outage. Definitely worth the money.

    I would recommend this to a friend