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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3063 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,063 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this one to replace my older unit that was built in 2012. I like using the brand as it has been very reliable and has prevented power surges from damaging my equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    APC-BACK-UPS

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUSY HOME OFFICE NEEDS A RELIABLE APC-BACK- UP I CAN ALWAYS COUNT ON BEST BUY TO HAVE IN STOCKFOR ALL MY OFFICE NEEDS

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works as expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as promised. Other similar options only have 4 battery backup connections. This one allows for 5 - which was exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power went out the other day and backup kicked right in. Located in Florida so lot's of lightning in the area, perfect product for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Recommend APC UPS...work great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; if you have a "powerful" PC with multiple monitors, suggest going on a higher VA to support longer power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plenty of backup power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS has plenty of power needed to keep your systems running during a blackout, plenty of time so you can properly shut down your systems. Easy to unpack and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just works, but have a single nit pick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off it does the job. Plain and simple, The main reason it only gets four stars is that like most Power supplies or power strips the plus in the back never take into account that at least 50% of all the plugs that would be plugged into it have some form of transformer plugged into it and that they would cover two of the plugs. In one case it was lucky that I had a six inch cord that I could plug in so that I could use a slot with a peripheral with a transformer on the plug end. The first company that makes a reliable UPS with plugs more that two inches apart is going to make a fortune selling them as people rush to replace there existing UPS with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works perfect, thanks Best Buy for your great products and price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Be prepared

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had three outages since we purchased this and it works seamlessly. On a funny note, I gave this to my girl and she was so happy you would have thought I gave her jewelry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good compromise between cost and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really good job. I needed this one because of the 5 Battery back-up plugs. The additional 5 plugs are used as a surge protector for items that are not required during power failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Back up power system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a longtime customer of APC/Schneider Electric, when my old 1000va unit did get hit and wiped out by some bad line surges, during a bad store and some sloppy repair work by my utility provider. I wanted it replaced before powering my system back up. I found this model on special at Best Buy, so I purchased it. Based on multiple years of experience with APC, I knew they provide quality products. In fact, the existing PowerChute software recognized the replacement unit, and I was up and running again. This unit provides additional capacity and works seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really good backup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best battery backup units. I have been usingbthem for years and never hadva failure. Used to run AV and networking equipment in home control setups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as promised

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used some form of surge protection for my computers. In my neighborhood, we had two major outages. Both times, this Back-up handled the outages without any problems. Cannot ask for more!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Staying on line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within days we had another blackout. This device kept our telephone and wi-fi running for over two hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price point and time I need. APC is a good product, I replaced two that were ten years old and never replaced the batteries or had any problems so I think I did pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love APC!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love APC, older model battery died and decided to upgrade. Excellent product, works amazingly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with good outlet placement. Competitively small footprint as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very gross battery back up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third of this line of batteries that I have purchased. One of them failed but this one has been chugging a long. There have been two power outages in the last month and this worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good back-up for power interruptions

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to back up our network and security system. We moved and now have frequent power interruptions / outages, this resolved our problems with the power interruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high powered UPS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good UPS system. Provides enough power to support PC and monitor. Has a good amount of plugs and power for newer PCs. I needed a new one with the newer GPUs and CPUs taking so much juice. This is doing a great job.

    I would recommend this to a friend