Customer Ratings & Reviews
- Model:
- BN1500M2
- |
- SKU:
- 6165881
Customer reviews
Rating 4.7 out of 5 stars with 3063 reviews
(3,063 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great backup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few of these units, my older one is still going and on it's second set of batteries. Using this one for my home network/internet/security devices.
I would recommend this to a friend - Pros mentioned:Surge protection
Rated 5 out of 5 stars
APC Back Up Pro - Good Looks and Great Operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. Works seamlessly when we experience power surges.
I would recommend this to a friend - Pros mentioned:Surge protection
Rated 1 out of 5 stars
1 week of use, won't turn back on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was reccomended this by a best buy worker, for my power related issues, then another worker told me that was incorrect But at least it protects better than a little surge protector So i used it for a weeks, turned if off, one windy night Now it wont turn back on I'm losing faith in geek squad Dropping my PC, not answering questions, unless i get an experienced person on the phone (by luck of the draw) I will be talking to the manager as i refund this Doubt i'll win a giftcard after this...so it goes
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for chat icon.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mendez Esq.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This work perfectly to our small comercial office.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My backup APT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues. Product performs as advertised time will tell. I'm happy with it so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Like It Should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new backup battery for work. It was easy to set up and worked as it should.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very good. The quality is a plus. I would recommend
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
IT Director
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very convenient to have the APC UPS 1500VA, especially we have fre1quent power outage due to the bad weather.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Protecting my tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used item be my flat screen. Tv battery back. My area of town gets brown outs or power turning off for short period of time. This solves those issues and my tv will last longer.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Compact, easy, and does what it is supposed to do.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this UPS to power some of our network equipment, so far so good. Oeveo makes a sweet wall mount that fits like a glove. This is my second of the same unit, no complaints thus far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Battery Backup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works seemlessly when there is a power spike or outage. East setup and install. Highly recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Back up review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer man installed this on my PC. He says it's a great product. He appreciates the ease to install & protection it provides
I would recommend this to a friend - Pros mentioned:Lcd
Rated 5 out of 5 stars
A very good UPS system.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It turned out to be a bit bigger than I needed, but that just means it will power my system for that much longer. The USB connection and monitoring software work great.
I would recommend this to a friend Rated 1 out of 5 stars
Do NOT trust this unit.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this APC-1500VA UPS. I've had it for 3 months and 1 day. A week ago it failed with an error code F02. No idea what caused the failure. I followed the recovery instructions, it ran for a couple more days, then the same failure code. Another reset, another 3 days and failed AGAIN yesterday. Just got off the phone with APC Service for warranty, they said the serial number I gave them was invalid so they wouldn't help me, and even if the serial number was valid, (I copied it off the serial number tag on the bottom,) the warranty period has now expired because it was received by me on Dec 30, 2025 and I've had it for over 3 months (1 day over). This is my FIRST and LAST APC unit. JUNK and only a 3 month warranty??? Doing a searching on APC 1500VA warranty says its 2 years!!! I wonder why the huge difference in warranty period??? Also, looked at negative reviews (I should have done this before the purchase) turns out the error codes F01 and F02 seem to be VERY COMMON and F02 may be accompanied with burning odors/smoke and damage to attached devices. So I have a unit that I wouldn't trust even if I could get it repaired. Maybe I can reuse the batteries since they are supposed to be new, but the rest of the UPS is worthless/trash. Good luck if you decide to buy one anyway and make sure your house fire insurance is up to date.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Hello,
We do apologize about this inconvenience. We at APC by Schneider Electric value your feedback and would like to help you with this concern.
An F02 error code displayed by the BR1500 indicates solid state component damage, i.e. a blown fuse, relay weld, etc. Please try the following steps:
1. Remove all load from the UPS.
2. Power cycle the UPS. Unplug the UPS from the wall, unplug the battery.
3. Plug the battery and UPS back in and turn it back on.
If the fault returns, then the UPS will need to be replaced.
You mentioned the UPS is 3 months old, so it should still be under factory warranty. Factory warranty coverage is 3 years from purchase date. Be sure to ;provide a valid proof of purchase so warranty dates can be updated.
Please let us know if you still need any additional assistance. Contact our Technical Support Hotline at 1-800-800-800-4272 or chat with us at APC by Schneider Electric.
Callback at Phone - 800-555-2725 and follow the prompts.
For immediate assistance, contact our chat support agents at https://www.apc.com/us/en/tools/chat/ or visit www.apc.com for product specifics and basic troubleshooting.
Rated 5 out of 5 stars
Great UPS!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Living in California with PG&E is like living with a third world power grid -- probably because they spend so much for new trucks or lawsuits instead of upgrading the power grid-- in my humble opinion. I purchased several of these units to protect my office and home equipment. I am glad I did. The power in my neighborhood is constantly browning out or shutting down. These units have worked when PG&E didn't.
I would recommend this to a friendRated 5 out of 5 stars
Great UPS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with ample outlets. I use it to primarily back up Dell Alienware 17R5 and 42 inch LG 4K and Dell Alienware Desktop. Just plug in and go.
I would recommend this to a friendRated 5 out of 5 stars
The size and features I needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model costs a little more than the next model down, but for me was well worth it. The additional outlets and the stand-alone on/off feature are why I chose this model.
I would recommend this to a friendRated 4 out of 5 stars
Does the job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to buy APC products a couple decades ago. I then switched over to CyberPower units and was very pleased with them. When my CyberPower 1500VA unit started to become a little noisy, decided to replace it. Could not find another 1500VA in stock, so decided to go back to APC. So far, like pretty much everything about this APC 1500. Seems to work fine ... but the actual test will be when I actually NEED it! That hasn't happened yet. The ONLY thing I dislike about this APC (vs my older CyberPower) is the self-test, which occurs every 2 weeks. This is not configurable. Would have given the product 5-stars if it were. I doubt if these self-tests will have any effect on unit or battery life ... but would like to be able to configure when I want the tests to occur, based on what I am doing.
I would recommend this to a friendRated 4 out of 5 stars
decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.decent for the money. I have to replace them every 2 years. swapping batteries usually does not work.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
It does the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get transient outages of less than a minute every few months. This keeps my computer running and I don't lose any work.
I would recommend this to a friend














