Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3014 reviews
(3,014 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
A No Brainer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is an insurance policy keep my computer equipment from sustaining damaged during monsoon lightning, and intermittent power interruptions. Basically, it's piece of mind!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 1 out of 5 stars
Garbage APC Product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS! This unit lasted 63 days (conveniently just past the return period) and then kept failing. It would not work longer than ten minutes without the incessent beeping and showing failure codes while on A/C power. It would not recharge the batteries at all. Never had any power outages to affect the unit. I talked with the manufacurer's support and after troubleshooting efforts, they said to return it, but it was past the return window for Best Buy. I walked in and tossed it on the recycle desk and walked out. HUGE waste of time and money. Avoid this model from APC!!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty in case there is a hardware problem. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or for the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Rated 5 out of 5 stars
Great UPS at a great sale price...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast switching UPS that has a very informative display that you can use to adjust the load as to how long you want it to last. I do like that it has two batteries in it vs. another brands 1000VA that only has one.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
APC with better performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handle my PCs requirements without any issues so far. Angled display on this unit more informative and visible. Unit is slightly smaller and have experienced less alarms going off than the previous 1300VA from APC.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, I have had no problems with it.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
UPS backup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife's "work from home" setup since I have a similar model for my computer setup. APC is a brand I have trusted for years. I like the shutdown feature should I lose power while away from home.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 1 out of 5 stars
Short Life. No Support. Went up in smoke.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 1 and it died 2 days later. Returned it and got a 2nd one. The second one lasted 8 months and died with a cloud of smoke. I am a Best Buy Total member. Best Buy excludes this product from their membership warranty program and will not tell you this when you purchase it. The manufacturer requires you to use Best Buy for the factory warranty return. Best Buy refused to take it back under the manufacturer's warranty. I am left with a pile of junk.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for your interest in our products. At Schneider Electric we take customer concerns very seriously and as so, our Quality Engineers monitor the products' performance in the field very closely. At this time, there are no known field issues related to the BN1500M2 model that have been cascaded to our technical support team. We assure that our units are being tested before they are released for sales. As long as this unit is handled following the instructions and used within its intended purpose, then everything should be fine. Now if in case of a failure, we also assure you that our skilled Technical Support Representatives shall be here to help troubleshoot and/or replace as necessary as this unit is covered with a 3 year warranty.
We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.
Rated 5 out of 5 stars
1500VA UPS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS is powering sensitive equipment in a building with noticeable power issues and has fixed all of the power related issues.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Beautiful product.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m please with my order! I recommend this brand if you are looking for durability and functionality product!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Good for home office.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have the APC 1500 VA battery back-UPS for two months. So far so good.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Good back up. Save computer interruption.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the loss of power solved. Takes a few min it’s to set up. Space is not bad. Save my power interruption. I use zoom flickering power saves internet loss as well as data loss.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Back up battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Needed a quick back up battery for our server after our main server battery had burned out.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Great for my appliances and desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use in my home.plenty outlet that i can use of
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 1 out of 5 stars
BUYER BEWARE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace another APC unit that failed after a respectable duration of service. It popped and caught fire. This is the unit I replaced it with, and the first failed within 3 months to a F06 error which is apparently a faulty weld. Best Buy was kind enough to replace my order outside their typical return window on August 6th. Last night on August 21st, the replacement unit failed with an F02 error. APC has been giving me the runaround for hours. They are trying to claim that this unit does not support gaming PCs. No, it is not over loaded. It is at 20% currently, and can get higher under load, but I have never seen it over 3 bars (60%) load. This is the same PC that was powered by an older unit with a lower wattage rating. It would stay on for roughly 30+ minutes on the battery alone. Both times this unit failed, it killed power to the PC. The power in the house didn't even flicker the first time, it was a clear summer day. The second there was a strike of lightning in a small freak summer storm at the time of the failure. The failure rate seems through the roof and APC does not help their customers. They make excuses. They make claims about compatibility when there is no list anywhere to show what is "compatible" with their backup. They have every excuse under the sun to avoid helping you when your unit fails after only two weeks and two days of use. Save your time, money, energy and computer and get an Eaton.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We're sorry to hear about your experience with our product. Your safety is our top priority and we would like to investigate this matter further. Please reach out to us directly so we can address this issue and provide you with the support you need. You may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST
Rated 5 out of 5 stars
Awesome UPS - APC Surge & Battery Backup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesone APC UPS Battery backup. I am real happy with the UPS backup. I’ve had absolutely no trouble with it and it’s been up for almost 6 months now. Great buy!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great UPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Replacing and older unit that was no longer holding a charge. I do like the display that allows for checking the status of the unit at a glance.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with the build quality, location of the plugs. I'm really happy they have two usb plugs on the front, very convenient. I always suggest having a backup on your electronics, and so far, this one is great
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great UPS with small footprint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for power security in a home office. I got this to power my network switch, WiFi AP, router and a NAS in case of an outage. Been in place for a few weeks now with no issues.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Replaceable Battery!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a failed Cyber power that didn't have a replaceable battery. I have several APC ups, all have replaceable batteries. I'll not buy another cyber power.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
UPS for Systems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A client of mine needed an APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery Back-Up and Surge Protector - Black for their computer. This filled the bill perfectly!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friend





