Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3014 reviews
(3,014 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Nice product to have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased another for work because I loved the first and it's definitely come in handy during some power outages caused by strong winds.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great item
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son connected this up for me. My other APC passed away from old age. I needed an update anyway. Vey happy pleased with the newer look.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great UPS, highly recommended by our IT group. Best Buy had the best price and it was easy to purchase and pick up.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Slim sized body
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy yet slim body size. Fan kicks in immediately when using the battery power with a bit of noise. Looks high tech to fit a modern style bedroom or office
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
FayeM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what we needed to get our system set back up
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
APC Back-UPS Pro 1500VA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love APC back-UPS. My last one lasted around 8 or 9 years. I bough an upgrade to the last one I have and it is great!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 1 out of 5 stars
Randomly turns off
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it worked great. The problem is that it recently started to randomly turn itself off once every couple of weeks. No errors, no events logged, nothing. Will likely replace with something else if it keeps happening. Its possible I have a faulty unit but with this kind of device having a faulty unit is unacceptable.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Good day MaxM. We do apologized for the inconvenience it is causing you. May we request you to contact our technical team at at esupport@apcc.com. so we can work together having that issue you encountered resolve the soonest possible? Thanks and have a great weekend ahead.
Rated 5 out of 5 stars
Awesome Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best UPS Backup! This backup has a removable battery so you don’t need to buy another whole unit just the battery itself to replace it...
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Reliable clock radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up clock radio. I want reliability not fancy features to wake me up in time to get ready to go to work. Simple, inexpensive clock radio.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
So far so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not having lost power, because of previous experience with APC products, I feel confident that the item will do what it's supposed to do.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Keeps me running...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I'm ready to purchase a second one for another area of my house. Good Runtime. Good features. I've always trusted APC.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Working so far...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hoping this one last longer than some in the past. These can be hit or miss.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
“Best Buy” for the money…. Anywhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the Best you’ll never be disappointed, Packed with features allows you to monitor various power information.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
First backup that really works as advertised
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this to support a desktop, laptop, NAS and printer. Instant transfer when my generator kicks on. Evens out the brown outs that plague my home.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Good power back up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived in two days with free shipping. I pulled it out of the box and hooked up everything and it is working properly.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Keeps power solid to my devices
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were getting sporadic micro brown outs with one area where we had a pc, tv etc and now the device keeps constant flow and surges down.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Back up power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great back up. I put it in place to make sure my internet and wifi didn't go down before my generator was activated.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.APC is quality when it comes to battery backups. Had to replace our old APC with a new model after 10 years.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Keeps me connected even in power outages!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this just before a bad winter storm hit and it has saved me during 3 power outages so far. Working from home, connection reliability is a must!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 1 out of 5 stars
Unit was defective.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in the unit and tested it. Left it plugged in with no connections, and it quit in a couple of days. You could smell that some electrical component had burned up. Returned for a full refund. The company didn’t have another one in stock, so I purchased a different brand.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This is not a usual behavior of the UPS but may happen when encountering surge when UPS is not able to shunt thru ground. In these cases the UPS UPS would come with a 3 year warranty. Hope you can consider us again in the fure and please reach out to APCbySchneider. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.





