Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3014 reviews
(3,014 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good battery backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased to our office, works well, strong, durable.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
GOOD BATTERY LIFE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT WORKS BEST SINCE OUR WORK AREA HAS THE POOR ELECTRICITY
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Solid construction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ups in its class. Very easy to use and sturdy construction.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
APC back up ups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 10 outlet system. My other one stopped working after 2.5 years. Hope this last longer
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 1 out of 5 stars
Garage- not with the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 30 days - doesn’t turn on - doesn’t reset
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Hello,
We do apologize about this inconvenience. We at APC by Schneider Electric value your feedback and would like to help you with this concern.
Please let us know if you still need any additional assistance. Contact our Technical Support Hotline at 1-800-800-800-4272 or chat with us at APC by Schneider Electric.
Callback at Phone - 800-555-2725 and follow the prompts.
For immediate assistance, contact our chat support agents at https://www.apc.com/us/en/tools/chat/ or visit www.apc.com for product specifics and basic troubleshooting.
Rated 2 out of 5 stars
APC 1500 UPS Back Up Battery failure
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery operated for 2 months, then went to run on battery power when there was no outage and into permanent FO2 mode where alarm won't stop. Best Buy past return period, their service department was NOT helpful. Called APC support and they WERE very helpful. Sending a replacment battery. Assuming new battery works longer term, I will update the review.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. We are hoping this issues won't happen again. But if in any case, you can always reach us at https://www.apc.com/us/en/support/.
Rated 5 out of 5 stars
Quality Product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well-made product. Works well. It has come thru for me during a few power outages.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
performs as indicated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the electronics working during brief to medium power outages depending on load
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
excellent backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has voltage regulation, everything goes thru power supply
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Works like it's suppose to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it suppose to. It worked when I lost my electricity.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 3 out of 5 stars
Need better design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because of the LARGE plug ends of some components -- plugging it in covered another plug -- so that plug can not be used.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to provide feedback about our surge protect. I am sorry to hear that it didn't meet your exact needs. I will pass along the feedback to my colleagues in product management.
Rated 4 out of 5 stars
good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the product works very well but kind of bulky. have not tested in black out yet
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
smaller size, but same capability as my old unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came up ready to use with full battery charged and available. Easy to setup and replace the old unit that failed.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Solid Home UPS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the trick and usually offers around 5-8 minutes of playtime for a gaming computer if you have short power outages.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice affordable product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loaded with features. ...........................!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 1 out of 5 stars
Nothing but heavy junk!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this new, installed battery properly, and only charged its battery full once. A few months later, when a bad storm came and shut off the power, I turned it on. Battery was dead even though I've never used it. The machine would not charge the battery even though it was plugged in for hours. I disassembled it to see if anything on the circuit board was burnt; everything inside looked fine. I know the battery couldn't have been dead. I used wires to connect the positive with the negative terminals and got a spark, so the battery had electricity. At least I got a battery I can use for later.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Rated 5 out of 5 stars
Great Power Backup unit!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great & plenty of outlets. The slight tilt of the dispkay screen makes it easy to see if unit is on the floor.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have 12 in our office, and wouldn’t use any other
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the power goes out, this works fantastic! We have 2 of them in our house.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Terrific unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been buying this brand for many years. Top quality !! Good price through Best Buy and the warranty plan is a plus.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friend





