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Customer reviews

Rating 4.7 out of 5 stars with 3014 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,014 reviews
  • Rated 4 out of 5 stars

    Power outage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have if working from home and a power outage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blinks out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer blinks off in a power outage and then resumes working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good system for keeping my internet running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price Value, Will buy again when i need it. Works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The power just keeps going!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great UPS, providing clean power to my system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So much for a battery backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stopped working after 48 hours. Already threw away the box, unable to return.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for sharing your feedback, and we’re very sorry to hear that your Back-UPS stopped working after just 48 hours. Even without the box, we still want to make sure you get the support you need. For further assistance and to explore available options, please reach out to Schneider Electric Technical Support. You can contact them by calling 1‑800‑555‑2725 or by chatting with an agent through https://www.se.com/us/en/work/support/ to guide you through the next steps and help resolve the issue as quickly as possible. APC

  • Rated 4 out of 5 stars

    Quality UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product! Been using to power my gaming pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for work, to replace one that got fried by lightening. So it does it job that's for sure!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable in an outage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually currently looking at 100 kVA UPS's. In the meantime until we replace our 150 kVA with a 100 I'm spot covering devices with APC thowdown UPS's and with that I sleep well at night in a 24/7 failure is not an option industry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good so far. But it's definitely not a 5 star prod

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work so far except for 1) I don't know if it's my power Co. But it keeps turning on and displaying the power input to be 40VAC. 2) When I took the side off to hook up the battery the side came off just hine. But it will not go back on. Seems like the frame has been bent slightly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the server room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in the server room. No issues setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shopping online! The convenience is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a new battery back up for the office. Hardest part was switching all the plugs over. Very easy to set up and I get updates from the program ! And the two additional plugs were great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't hd to use it yet as no power outage since. Hoping will do the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well so far. Enough backup power for the entire computer system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died before 90 days

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't make it 90 days. I called best buy, they said I had to deal with the company who made them. Called them, they are only willing to replace with a refurbished item that doesn't come with the same warranty. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our BN1500M2 UPS. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach us out again via chat or email, to properly diagnose the unit, and process a new replacement for your UPS, if warranty claim is necessary. APC

  • Rated 5 out of 5 stars

    Small Office Home Office use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for keeping my home office working correctly. Back up power for external drives and WiFi router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ups

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ips is fantastic. Its powered several quite large servers through some rather long power outages.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad switches spoil a good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased three of this model in the last 12 months. They aren't as good as they used to be. APC must have changed suppliers for their switches as they are all junk now. Every one of the three I've purchased have the same problem. They power up fine on initial use, but if you power the unit down after a few hours, a few days or a few weeks, the units will not power up again. To get the power switch to function you have to unplug the unit, remove the battery and hold down the power switch for about 5-10 seconds, then put the battery back in and reconnect everything and power up. You have to do this EVERY time after powering down. This is ridiculous.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you are running into issues with our UPS. At your convenience please reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery Back-Up and Surge Protector - Black is great product

    I would recommend this to a friend