Customer Ratings & Reviews

Purchased June of 24 and it has not been very secure. Looking into buying a better one. Should easily have handled 2 iMac machines and it goes off every time there is a surge or power outage. APC is usually very reliable and this one was not. Disappointing and losing work because of this backup. F2 is not a good code. Tried everything to resolve. Do Not buy!

Had a few problems with it shutting down for no reason but it seems to be working better now

I bought two APC back-up UPS which were delivered on May 5. One of the two was defective. When nothing was connected to it, it said the load was shorted (an F02 error). Because of illness, I didn't unpack it until May 25. But, Best Buy says it is unreturned. That's ridiculous. You'd be an idiot to buy an APC product or from Best Buy.

I have been in I.T. for over 25 years. I have seen a huge decline in reliability of all APC UPS models over the last 10-15 years. This seems to coincide with when Schneider Electric bought APC. This is based on experience with over 400 units currently in place.

APC has long been the "gold standard" for residential-use backup power protection. This 1500VA UPS is a beast. 1500VA is a large reserve capacity that can support the power being out for up to two hours, depending on what you have connected to it. My all-in-one desktop PC will stay alive for about 30 minutes on battery power during an AC outage. I also have another one of these units supporting my network equipment. I have a cable modem, Eero router, HVAC communications module, and a 8 port gigabit ethernet switch connected and I've never run down the battery during any outage, the longest I've experienced was about 70 minutes and the backup was still running strong. The APC powerchute software is useful if you are not always home or at your PC. When the AC power goes out, the battery backup will take over, and the APC software will save whatever you were working on and power off the computer. You need a free USB-A port to connect the communication cable. The display on the unit can show all kinds of useful information, like input and output voltages, percent of load, battery charge state, etc. You can also configure how sensitive the unit is to power conditions, and have it intervene more or less often when there is a power event. Be sure to read the instructions. Finally, the battery is easy to replace without tools. This is important because inevitably the battery will wear out and it is far cheaper to replace the battery that to replace the whole unit.

I purchased this the beginning of August to replace an older unit that was close to 7 years old. Within a week it shut off on it's own, so I reset it. Worked fine for another 2 weeks before shutting off again, this time it would not power back on. I removed the battery and reinstalled it, still no power. I purchased new batteries for the old unit, and it is working fine now. The new unit is dead after less than a month of use.

Months after setup, awful noise came from the device with an odd error message. After looking it up, found out it was a faulty battery. Not worth the time to deal with the company to get a warranty replacement. Might buy APC one more time to see if they consistently dropped in quality. But one more is all they will get from me. I had a poor voltage regulator from them too. Not the same as I remember. The products used to be good.

I spent quite a bit of money having a PC built, and then I purchased this APC. My computer would restart out of nowhere, and for months I was troubleshooting a perfectly good computer. Once I disconnected my computer from this unit, all my problems ended. It has now been a month since I disconnected and my "daily" restart issues have resolved themselves. I have spent a frustrating amount of time (and expensive time as I'm a small business owner) trying to figure this out. I'm not happy about my lost time, nor with this product.

After 5 months I can give an honest assessment of this power unit. I’m not happy at all. At least once a month it goes into what is called ‘Brain Dead’ which can only be remedied by removing the battery from the unit, no other way around it. It also gives a replace battery warning very often until it is rebooted. It’s five months old with only one computer running off it, so if the battery is going bad this quick and for this price, it’s worthless. I’m going to tell others to avoid this power supply and go with the ‘other’ brand.

The battery fails after ~3 years. Then, this causes a power failure, which is what the unit is supposed to prevent...... It turns out that this is well known and common.

It was fully charged, I plugged in a small heater and it only lasted less than 20 minutes.

This UPS randomly died after 7 months of minimal use.

Replaced 3 yr old CyberPower 1500 that failed. I like the more protected outlets on this APC 1500, easy menu, and that it has a button for muting the alarm. Already had a power outage and it gave an accurate countdown of minutes left before shutting down.

Bought due to the quite numerous power outages this time of year. So far, so good.

Lots of battery for keeping smaller servers online. Easy to change out batteries.

Does what it's supposed to do. No complaints. I would recommend.

Works great, no issues whatsoever. 3rd purchase of this item and very pleased.

Do NOT buy. These things are literal fire hazards. New unit and replacement unit both threw F02 error with sparks and smoke.

Worked perfectly right out of the box. Have all my internet gear hooked up to it so don’t have to work about power outages while working from home. Have always used APC battery backups.

This is a great UPS for computers or other devices that use more power. You can set the sensitivity to kick on closer or further away from the target 120v. It's a great feature if your power fluctuates but not too far away from 120. It keeps the UPS from excessively cycling on and off of battery power.