Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3009 reviews
(3,009 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great for beginners
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, doesn't take up mush space on the desk
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Robust and reliable protection for my desktop and laptop.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 3 out of 5 stars
** NOT FOR GAMING PC**
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a ups and it is a good one however, most modern gaming pc’s and even just highend desktops require “ pure sine wave”. This product produces “ synthetic sine wave”. If you dont know what “sine wave” is I recommend you look it up. Essentially when the power cuts out, your pc will too. You would hope this would keep it running, but nooo! Pc’s want pure sinewave not synthetic. Complete opposite of why you even bought this thing. Its only good for things like tvs and other electronics you might want to protect. But if your looking for this to keep your pc alive for atleast a few minutes to power off you pc safely. This aint the one! You pc will cut off immediately when your power does j.s.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We are very sorry to hear of your unfortunate experience with our product. Technically, the BN1500M2 is not what we recommended for gaming PC. You may want to check the BGM1500B-US, see the link below for more information.
https://www.apc.com/us/en/product/BGM1500B-US/apc-backups-pro-for-gaming-1500va-900w-tower-120v-10x-nema-515r-outlets-rgb-lights-pure-sine-wave-midnight-black/
APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST
Rated 5 out of 5 stars
Overall gets the job done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, the back up does get confused by quick flickering of power that sets off a fault code and a super loud beeping that does not stop until you reset the unit
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome back up.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great back up, I’ve being using it for a year and works great, I have 2 monitors, PS5 and a Gamer PC and works great.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 2 out of 5 stars
Constant, high-pitch whine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has a constant, high-pitched whine that never goes away even at full battery power, on or off battery, and only changes pitch slightly (but still audible) when the LCD screen is on. When unplugging the unit, the whine continues for a while, suggesting it's somehow related to the battery. For my use, it was under my desk and still very audible, so all the marketing materials showing it on top of a desk (which would presumably be closer to the user) and considering the overall high rating from many users, it makes me wonder if not all the units exhibit this whine (QC issue?) or if the frequency is not audible to everyone, or both. However, further reading and research shows plenty of other users have had this same issue, unfortunately. I have always, exclusively used APC UPS for the smaller units (900 VA and lower) and have been happy with the brand overall. This is the largest I've purchased, but I had to return it and go with a different brand. Just couldn't take the whining sound in general use, even with other white noise in the room. And didn't want to try a different one of the same model because of reading others' experiences with the whining. If it wasn't for the whining sound, this unit is good. The LCD is bright and the unit seemed to function well for the 48 hours I used it. Socket locations in the back are fine, plenty of cord length, easy access to battery, front panel access for USB connections. CONS: -High-pitch whining sound that never stops PROS: -Bright, functional LCD screen -Number of sockets -Easy battery access, user-replaceable -Front panel access for USB and USB-C -Cord length Despite having good experiences overall with APC and definitely recommending the brand in general, I cannot recommend this particular unit because of that one, very annoying flaw.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. Normally the unit shouldn't be that loud as it sounds yours was. You can have slight noises from the unit but it shouldn't be noticeable. At your convenience I recommend reaching out to an support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second of these I've purchased to cover my computers and home servers. Excellent, reliable and being able to monitor usage and time left on the battery is very helpful.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
APC 1500VA 10 Outlet backup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery backup / surge protector really works nice have had several over the years and it has completely protected my system on a lot of occasions with the battery back up I have enough time to finish what I was working on and save it with out any loss.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Mondo backup UPS - it works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a bigger one when I rebuild my computer with one of the newer video cards - and the old one wouldn't handle the load. This thing is really heavy - and you do actually have to look at the instructions because it comes with the battery disconnected inside. But no complaints from it or my PC.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great UPS for desktop computers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great UPS for desktop computers. APC software provides detailed reports of power fluctuations and outages. This UPS provides steady power for up to 45 minutes of use after the power goes out. It is worth the few extra bucks to get the best!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Wi-Fi during power outages
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I have my modem and router hook up to it gives me 200 minutes of power keep in mind the more you have hook up to the battery the less time you’ll have.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great backup!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it supposed to do. Very easy setup. Going to have to find out if it works when the power goes out.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. Power brown out last week, and zero interruption with my TV and computer. I figured since the weather is getting more and more crazy every year its a good idea to protect all my expensive electronics and buy a couple of these. So glad I did before the bad thunder storms started up for the season!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
This is the one you need!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Capable, reliable and fuss free. This is what you need for your computer, NVR and Modem/Router backup in the event of a power outage. Can even be configured to shut your device down prior to a complete drain.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Quick support to get me back up and running
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick easy just what I needed System overload and this helped
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Office help kept me up with my purchases. Thanks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like working with the helpful people who keep Best Buy on the move! Some purchases I couldn't have made without their help. I purchased just the printer I have been looking for to get my holiday photos ready to send out to my family. Having a battery backup insures my new printer and computer won't burn out.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real treat. Went from a cheap UPS to this and wow. Slightly old software but I opted not to use it as the display had enough info for my needs.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Essential for electronics
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS is pretty much everything you could need for a battery backup. My unit has handled a few power losses like a champ and gives me enough time to shut down my computer and other electronics connected to it. It's got a big battery in it that lasts for quite a long time. No issues!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently had a very bad thunderstorm and our power kept flickering, this machine kept my machine up and running the whole time and I didn’t have to worry at all about losing work or damaging my machine. My entire setup is about 110 watts idle, and this machine reports I have about 35 minutes of battery time.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great battery back-up units
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several of these units and they have saved a lot of data during storms. I have one unit that is connected to only the MODEM and a switch to hold the Internet during a power outage. I have another connected to a Desktop PC to allow time for a shutdown. Also laptop PCs with monitors to allow shutdown.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friend





