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Customer reviews

Rating 4.7 out of 5 stars with 3009 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,009 reviews
  • Rated 5 out of 5 stars

    Worked so well - replaced with the same product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is a replacement for an older well-used battery backup. The first one worked so well and was so dependable that we simply replaced it with the same product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used APC battery backup products for years. I purchased this one to replace one that needed a new battery because I needed something bigger and this thing is fabulous. So much so that I went out and bought a 2nd one. Highly recommend this for longevity, reliability, and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable power during transient events.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in and it works. Sensitive, switched in. Works as well as Cyberpower unit. Cyberpower failed with AC present. Batteries are replaceable if you can find them (heavy and corrosive so not cheap to ship). Quiet in standby and not loud when on battery, except for the alarm which you can turn off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and affordable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UPS in our office went bad on a Monday and needed something right away with the same 1500VA. I found this from Best Buy and decided to get it as it was the fastest and easiest to get that day. Got the UPS and installed in our office in less than 2 hours. APC’s are also better quality than our old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reliable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product never had any issues with the other ones I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best One Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, by far. I am highly confident in this beast. Some people report the beeping/chirping, but if you hook up the battery correctly that isn't an issue, as far as I know. So far love it. However, because of the battery, it is WAY heavier than you think! It has everything I need for my office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Back-UPS delivers security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 5 year old APC as the battery was no longer working. Needed an upgrade with more outlets. This APC was easy to setup and I am comfortable that my products are protected. Have relied on APC for many years and continue to be happy with the products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problematic, saved by APC's customer service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through two of these units, each of which exhibited the same problem. I deployed my UPS with my computer equipment. Each time, it ran fine for the day. When I turned the UPS off for the night, I was unable to turn it back on the next morning. I returned the first unit for an exchange. For the second unit, I contacted APC's tech support who was able to resolve my complaint to my satisfaction. Too much work to get a satisfactory unit.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for your interest in our products. At Schneider Electric we take customer concerns very seriously and as so, our Quality Engineers monitor the products' performance in the field very closely. At this time, there are no known field issues related to the BN1500M2 model that have been cascaded to our technical support team. We assure that our units are being tested before they are released for sales. As long as this unit is handled following the instructions and used within its intended purpose, then everything should be fine. Now if in case of a failure, we also assure you that our skilled Technical Support Representatives shall be here to help troubleshoot and/or replace as necessary as this unit is covered with a 3 year warranty.

      We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST APC

  • Rated 5 out of 5 stars

    No more computer crashes due to power outages

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery back up has saved my computer from crashing 3 times already in the first week since I purchased it. Our power is not the best and then someone hit a pole. It is a great comfort to know it will keep the computer from crashing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Backup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it 3 months and no complaints. Had one power outage and it kicked on exactly as it should and lasted long enough for me to save my work and shut down my computer. Just be sure and note which plugs on the back are actually being given battery backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small size for the 1500 watt unit. easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency Backup?!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these APC Back up surge protectors. They came in handy during the covid quarantine while tele a working. The power went completely in my building and these guys came in handy allowing me to still work and meet my deadlines. I highly recommend purchasing one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid built unit. With my 3900x gaming rig it will only power it for 12 minutes but I didn't purchase it for that reason. The protection warranty it comes with is amazing. Lightning strikes power loss exc. This product can save your device. Small piece of mind to protect thousands of dollars worth of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment you could ever make!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! I have a high-end gaming PC, which usually draws (on average) around 145 watts - The other night we lost power for almost an hour, and I was able to run my computer and all peripherals for the entire time just on battery power - Definitely worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device. I use mine for my TV, internet and consoles. I live in Hawaii and the power goes out randomly or flickers quite often, this will help keep my electronics safe and alive for longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice UPS. I am using it in my home office. It was easy to get setup and I installed the Personal monitoring software on the PC that is connected to it. Have used APC products for years and the quality continues with this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery back up/UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, good price, we were able to pick this item up locally. We like APC the last unit was 10 years old so hope we get the same utilization from this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Backup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well on a pc with multiple monitors. Will pay for itself the first time the power blinks and you have an unsaved document.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently added a few external drives and want to make sure they would have power when needed for my iMac. I added this to my system to help make sure they were protected and was very surprised the first time it was needed and last almost two hours. I really like the added security this provides me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for a media center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old unit and found this one for a good price. I have my TV, game consoles and AppleTV plugged into the battery backup portion. The USB-A and USB-C ports on the front if the panel are really convenient for charging controllers and other peripherals. Tested by pulling the power cable out if the wall and my systems remained online with an estimated runtime of about 19 minutes which is plenty of time to properly power down systems in the event of a longer outtage.

    I would recommend this to a friend