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Customer reviews

Rating 4.7 out of 5 stars with 3009 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,009 reviews
  • Rated 5 out of 5 stars

    Don't have to think about it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old unit lasted 10 years, so I decided to buy this brand again. It was on sale so that is always a bonus. We use it in a home office for my daughters business computer, and we do have power bumps, outages and surges..... so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Had several power fluxes and the internet did not go down at all nor the computer. Easy to work with and love the design. Batteries are easy to get to if you have to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run i9 , 4080 pc with a full sim rig with lots of extra add ons. Runs it under 3/4 use of UPC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with APC years ago before switching to CyberPower…what a mistake !!! Went back to APC and so far so good. If it doesn’t fail within 2 years I’ll be more than satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, but had a weird problem...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this UPS to replace an old UPS with a dying battery. When you unbox this UPS, you have to open the battery compartment, and connect the red wire to the battery, to get the UPS to function. I let it charge its battery overnight, before I plugged anything into it. Once you do this, the UPS works fine. --- I did have one weird problem - the UPS stopped supplying power (the UPS backup's generator never kicked in). The UPS would not respond to the ON/OFF button, which remained in the ON setting (even with the UPS unplugged). Like I said - weird. I managed to fix this problem by unplugging the UPS battery, waiting 15 seconds for the electronics to drain of power, then plugging the UPS battery back in again. The UPS has worked normally ever since. This problem has not reoccurred since I fixed it two weeks ago. Fingers crossed, hoping it was a one time glitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect UPS fir my new workstation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect UPS for my new workstation. Was easy to unpack and install and has already seen me thorough one power outage....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a well-needed tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel secure in knowing that you have his battery back-up , within the parameters of its capabilities. the surge protection has been super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install other than it is heavy. So far, it works well. I turned off the power to my office and it starts immediately. My old one would delay enough to cause the PC to shutdown with data loss. It looks cool so I placed it off the floor next to the PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery backup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery backup is ideal if you have a network, TV, or computer for school or business purposes and you want to make sure your power doesn't out when you are busy. Good price and good timing to be prepared for hurricane season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Your Data!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the frequent power glitches, it is so important to keep tour work backed ip. For the ime you get behind backing up and oops there goes the power..this UPS will come to the rescue! Don’t be left in the dark..get a UPS that supports what the equipment you depend on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great to keep internet and cellphone signal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it about a year and it works great. We have our WiFi router, modem and a network extender. It lasts about 2 to three hours with that load when my power goes out randomly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chirps... APC C/S still not aware of fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other reviewers have mentioned this unit has a very annoying chirp that goes off every 4-5 seconds. It's not any kind of UPS alarm. It's an electronic sounding high pitched chirp. Another reviewer described it well as a flash charging up. I can see how people may not hear it in a noisy environment. But I'm using this in a quiet home office. The reason for the 1 star: After a quick Google search I found that this noise is a common problem on early production units, serial numbers starting with 3B (my unit). APC is supposedly aware of the problem and units with serial numbers that start with 4B are fixed. Even though I just bought the unit, I called APC in hopes to have my unit replaced with the fixed model. The customer service representative I spoke with had no idea what I was talking about. She even went to speak with other team members to see if anyone heard of my issue. Even though the unit was fully charged, she came back suggesting it was the low battery alarm... Ugh... Since I just bought it, I just decided to take the unit back to BestBuy. I actually tried to find a unit on the shelf that started with 4B at BestBuy. All were old stock, starting with 3B. I returned the APC and purchased a CyberPower 1500VA backup unit. It cost less, and it works fine with no chirping. I've used APC products for years, I personally currently own 4 of their Smart-Ups. They were my go to battery backup company. Due to this unit and the lack of informed customer service I'm giving CyberPower a try. APC, it's fine to have a dud every once in a while. But inform your customer service to help current customers and get the bad units off the shelves. Obviously, there's a known issue with a few components you used. Don't keep selling the old units hoping customers don't notice.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our product. I am sorry to hear about the issues you faced with the unit. I sincerely apologize for any inconvenience or frustration the support team may have caused you. I would like to look into this issue further and would ask that you contact our support team again at [email protected] at your convenience. APC

  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We built a small IT cabinet to house a small network camera set up and this did the job great! It has been tested by Indiana weather more than once and does exactly what it says it will. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up just plug in battery as show on instructions and plug into wall outlet and you are ready to go. For the price I think it is a little overvalued. I think the price should be more like $159 - $179 not the $207 that they are asking for here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great as a backup battery. It has plenty of outlets on it to accommodate my computer, two monitors, the printer, and a few other accessories. I've used APC battery backups for years so I trust that this will serve me well for many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    UPS replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Can see the loading on my computer. Smells electrical off gassing for 2 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, easy to connect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install if you follow directions. Only thing ine cannscrew up is not hooking up the battery beforr install. There is a big sticker warning you not to plug until the battery has been connected. WORKS GREEAT,use at home and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is powerful enough to run may pc whit rtx 4090 and is protecting my sistem very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS to keep everything running

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great UPS and I was lucky to pick it up when it was on sale. This has saved my bacon more than a few times with the rolling power outages that have seem to happen more, and more frequently. It keeps my modem, router, NAS, 55" TV, and network switch up for 80-90 minutes. I actually picked up another one to run my main computer with a 1200 watt PSU. It is on the heavier side, obviously, but it is a huge improvement over my 650VA UPS that used to run the modem, router, and wife's iMac. If you can find it on sale, pick it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects our streaming equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the APC Back-Up to protect our streaming equipment. I was concerned about noise. It is very quiet. It has options for audible alarms so no issue there. Plugs are spaced generously so even the odd shaped plugs fit. Easy setup. Very happy with this system.

    I would recommend this to a friend