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Customer Ratings & Reviews

$237.42

Customer reviews

Rating 4.7 out of 5 stars with 3055 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,055 reviews
  • Rated 5 out of 5 stars

    Great backup!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to install the battery connection first! After that, easy setup. Easy to read heads up display. Has a load indicator and voltage input. I have gaming console, tv, WiFi router, and sound bar connected and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving Investments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product to help protect a large apparel printer, pretreat machine and computer to run graphics! Makes worrying about storms a thing of the past. I would recommend this APC back up to anyone wanting to protect their electronic investments!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ooooo weee its heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it works i hope. Its heavy as sin though. I cant lift it so good.

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction.

      This Back UPS Pro unit Net Weight is 25.1 lbs(US) (11.4 kg). which has electronic components including an internal battery.

      If you need additional assistance, you may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST APC

  • Rated 1 out of 5 stars

    UPS is TRASH. Do not buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. I bought March 18, 2026 and installed it in a vacation home, supporting internet, heat thermostats, security system, and telephone. On April 11 it the UPS failed along with all the systems it supported. It took me a couple of weeks to get there to check what was wrong. We determined that it was the UPS. Too late to return to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly so we can address this issue and provide you with the support you need. You may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST. APC

  • Rated 4 out of 5 stars

    Apc battery pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff works well good price good value ..,,,.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective Backup... hard to set up battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well.. already tested during a power outage. Unfortunately, the battery connections are difficult to install. Required some finagling to get attached and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powers the office desk through an outage.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this unit to power my home office desk (computer, monitor, voip phone, network switch, Thunderbolt hub, etc) during an outage. It's quiet and keeps it all working without a hiccup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for short power outage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this since the power tends to go out during big storms here in Texas. Its been great so far, even helps with the little flash outages that cuts the power just long enough to rest the clocks. This keeps the TV and Roku along with the Modem working for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the last UPS I owned. So far I am happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It's a piece of mind knowing that during a power outage, I at least have a few minutes to save my work before it's lost on my PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice little unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this unit in a pinch to replace and APC that went nuts. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Surge Protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I have purchased. Protects my electronics as we get many power surges and I don’t loose data when the power goes out. Like the display on front…very easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves you from unexpected power cuts, comes with battery unpluged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My goto Battery Backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does what it is supposed do, protect your computer or want ever you have connected. I have one of these on my internet modem and wifi to keep things active even when the power may go out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the power goes out often in my neighborhood. I’m a freelancer, and rely on being able to submit my work no matter what happens. Using this backup power supply has saved me from many Deadline crises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it being a surge protection device that hasnt had a surge take place yet it's hard to give it a full 5 stars. No fault of the product, just circumstance. Although I will say the battery has been tested and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great battery backup!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These battery backups have saved our bacon and we havent lost anymore equipment since we started using on all Nabors drill rigs as they have frequent power outages with surges/drops in power constantly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasts less than one year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two units failed in 12 months. Two completely different electrical systems and this is the only affected device at either location. First unit stopped holding a charge after 6 months. Second unit is fully locked up 9 months in. Green power light is on but device is fully unresponsive and no longer providing power to battery backup outlets. Now its essentially a massive paperweight surge protector. If you need a UPS, and dont want to spring for a rack mounted unit, id suggest avoiding this model. Clearly has serious issues.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We sincerely apologize for the issues you had with our BN1500M2. We definitely want to get this resolved for you and would ask that you contact our team at at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST. Thank you for bringing these issues to our attention and for giving us the opportunity to resolve. APC

  • Rated 5 out of 5 stars

    its the best one Best Buy sells

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. I've got it backing up a 4 GPU mining rig and the PC has been running perfect since day one. Piece of mind know power issues wont damage a $5k PC and can keep up with the wattage demand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for 3D printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for running backup power for my 3D printers. Works without issues

    I would recommend this to a friend