Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2994 reviews
(2,994 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Works fine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older model that was not keeping charge. I have 6 of these to keep various computers powered on. I happened to buy this from Best Buy because Staples was out of stock.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great backup solution!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a UPS solution after my PC unexpectedly shut down after an outage and I lost my work...this does the job perfectly and even has USB-A and USB-C ports in the front for your mobile devices and more than enough plugs for your extra peripherals
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Backup Protection!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple and straightforward device to keep you from losing or having your data corrupted before you have a chance to save and shut down your computer in a sudden power interruption.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
A No Brainer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is an insurance policy keep my computer equipment from sustaining damaged during monsoon lightning, and intermittent power interruptions. Basically, it's piece of mind!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Beautiful product.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m please with my order! I recommend this brand if you are looking for durability and functionality product!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Replacement for same item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had one for a long time and it was intermittent so had to be replaced. They are a great item and do require some maintenance. Mostly change battery when called for. As this one backs up a security system a new unit was in order.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
1500VA UPS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS is powering sensitive equipment in a building with noticeable power issues and has fixed all of the power related issues.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Cannot replace the cover!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could NOT get the case cover back on after connecting the cables inside per the instructions!!! I even called my neighbor over to help: he couldn't do it either. I have the cover held on with tape. I have the issue listed on my "to do" list the next time I have the Geek Squad over to work on my computer.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Back up battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Needed a quick back up battery for our server after our main server battery had burned out.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great UPS at a great sale price...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast switching UPS that has a very informative display that you can use to adjust the load as to how long you want it to last. I do like that it has two batteries in it vs. another brands 1000VA that only has one.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
APC with better performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handle my PCs requirements without any issues so far. Angled display on this unit more informative and visible. Unit is slightly smaller and have experienced less alarms going off than the previous 1300VA from APC.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
UPS backup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife's "work from home" setup since I have a similar model for my computer setup. APC is a brand I have trusted for years. I like the shutdown feature should I lose power while away from home.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 1 out of 5 stars
BUYER BEWARE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace another APC unit that failed after a respectable duration of service. It popped and caught fire. This is the unit I replaced it with, and the first failed within 3 months to a F06 error which is apparently a faulty weld. Best Buy was kind enough to replace my order outside their typical return window on August 6th. Last night on August 21st, the replacement unit failed with an F02 error. APC has been giving me the runaround for hours. They are trying to claim that this unit does not support gaming PCs. No, it is not over loaded. It is at 20% currently, and can get higher under load, but I have never seen it over 3 bars (60%) load. This is the same PC that was powered by an older unit with a lower wattage rating. It would stay on for roughly 30+ minutes on the battery alone. Both times this unit failed, it killed power to the PC. The power in the house didn't even flicker the first time, it was a clear summer day. The second there was a strike of lightning in a small freak summer storm at the time of the failure. The failure rate seems through the roof and APC does not help their customers. They make excuses. They make claims about compatibility when there is no list anywhere to show what is "compatible" with their backup. They have every excuse under the sun to avoid helping you when your unit fails after only two weeks and two days of use. Save your time, money, energy and computer and get an Eaton.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We're sorry to hear about your experience with our product. Your safety is our top priority and we would like to investigate this matter further. Please reach out to us directly so we can address this issue and provide you with the support you need. You may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST
Rated 5 out of 5 stars
Good back up. Save computer interruption.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the loss of power solved. Takes a few min it’s to set up. Space is not bad. Save my power interruption. I use zoom flickering power saves internet loss as well as data loss.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome UPS - APC Surge & Battery Backup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesone APC UPS Battery backup. I am real happy with the UPS backup. I’ve had absolutely no trouble with it and it’s been up for almost 6 months now. Great buy!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great UPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Replacing and older unit that was no longer holding a charge. I do like the display that allows for checking the status of the unit at a glance.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Exceptional Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned several APC ups units and they are the best for protecting electronics here in Florida
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great UPS with small footprint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for power security in a home office. I got this to power my network switch, WiFi AP, router and a NAS in case of an outage. Been in place for a few weeks now with no issues.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with the build quality, location of the plugs. I'm really happy they have two usb plugs on the front, very convenient. I always suggest having a backup on your electronics, and so far, this one is great
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, I have had no problems with it.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friend





