Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2994 reviews
(2,994 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Replaceable Battery!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a failed Cyber power that didn't have a replaceable battery. I have several APC ups, all have replaceable batteries. I'll not buy another cyber power.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
UPS for Systems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A client of mine needed an APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery Back-Up and Surge Protector - Black for their computer. This filled the bill perfectly!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
excellent buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a quality unit. the display tells me much more than i expected and I would buy its larger unit if I need to.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Protection For the Extreme
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great holds up to grid failures and power surges. highly recommed to protect your devices.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Convenient powered USB port.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been working well for over a year (I think). I like the front-facing powered USB port which lets me recharge my devices.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Great ups
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my battery needs, only problem is the usb port in the front is very slow when it comes to power output
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great producti!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have a APC 600 but i had problems playing PS4 games with HDR in my new 86” tv i bought in BestBuy. The HDR technology requires more power. Now im playin games with HDR with no problems. Everything working perfect!!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
It works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid unit. Already been through 3 outages, and worked like a charm. The LED display, showing charge and mins of operation left is a really nice add on.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Good for home office.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have the APC 1500 VA battery back-UPS for two months. So far so good.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Great for my appliances and desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use in my home.plenty outlet that i can use of
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Huge back up battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much bigger than what we thought it would be. Currently have one connected to our modem, router, and POE cameras so we are able to have internet and security cameras running when the power goes out.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
i own 3 of them for my theater
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought 2 of these for a reason. great if you have a home theater. I like putting the display on the wattage display so i can monitor how much power i am consuming
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great purchase recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't want to spend too much on repairs due to power failures, get this. The capacity is enough to power multiple devices and the software works flawless.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Power backup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great power backup to protect allmy electronics when the power goes out
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great UPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and super efficient. Service at Best Buy is great!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a perfectly reliable CyberPower that I upgraded to this to give me better battery life and a higher VA. However, it's plagued by phantom issues to the point that you can literally type in the model and instantly find a reference on how to fix your problem. I have had it randomly start alarming in the middle of the night with an F error code that was "fixed" by simply turning it off and back on. Today it randomly turned itself and all my attached computer equipment off. Thinking the battery was dead (on a 2 month old unit) I looked up what green light meant and learned turning itself off is common enough that it was the first search for green light apc 1500. I had to unplug it and the battery, then plug both back in. It started right up and the battery was fully charged. So far it's been nothing but disappointing for what I thought was an upgrade over what I had. I've had large APC commercial units that suffered similar problems so this will be my last APC purchase for home use as well.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Hello,
We do apologize about this inconvenience. We at APC by Schneider Electric value your feedback and would like to help you with this concern.
F error codes encountered and any other issues encountered, you can refer to https://www.apc.com/us/en/faqs/FAQ000264323/.
There are many possible scenarios in which a Back-UPS product might drop or reboot the attached equipment. Below are potential problems ordered by commonness.
Equipment connected to the wrong outlets
Capacity overload
The Circuit Breaker tripped:
The UPS exhausted its available battery power
Connected equipment does not accept a stepped-approximated sine wave.
The power supply in your equipment is faulty and incapable of handling the transfer time of the Back-UPS product
Communication cable is attached but no APC management software is installed.
The UPS may be faulty
For a more detailed checking, please review https://www.apc.com/us/en/faqs/FA158811/
Please let us know if you still need any additional assistance. Contact our Technical Support Hotline at 1-800-800-800-4272 or chat with us at APC by Schneider Electric.
Rated 5 out of 5 stars
Works like a champ.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this to keep my modem, router and POE switch powered during outages and it works very well.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
More than worth the $
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad i went out and purchased this to protect my electronics, it's so.... dependable, great back-up to the power nightmares of bad weather striking lately...works great
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small companies with servers and to setup to phone lines in case a power outage.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
Equipment saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product I just hate that I have to step up to this level to get the in line coax features. This has saved my equipment from many brownouts and surges over the years. The price is good for what you get but sometimes I just want a lower system but still the coax protection
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friend





